getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Journey Mapping Tools Software with Reporting statistics - Page 3

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

89 software options

Exeevo Omnipresence logo

Cloud CRM Platform for the Life Sciences Industry

learn more
Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement.

Read more about Exeevo Omnipresence

Users also considered
Adobe Journey Optimizer logo

Customer engagement solution

learn more
Adobe Journey Optimizer enables brands to deliver personalized, timely experiences across channels, ultimately driving loyalty and business growth. It unifies real-time data into actionable profiles, supports complex journey orchestration, and leverages AI for optimized interactions.

Read more about Adobe Journey Optimizer

Users also considered
Netcore Customer Engagement logo

AI-driven omnichannel growth platform

learn more
Netcore’s customer journey mapping tool empowers marketers to build campaigns based on customer behavior and stages. Complex customer journeys can be mapped easily with drag-and-drop, and automated, and optimized on the go. You can deliver contextual messages across your channels and increase ROI.

Read more about Netcore Customer Engagement

Users also considered
Where to Buy logo

Ad server, store locator & customer journey mapping software

learn more
Where to Buy is designed to help businesses display information related to products’ pricing and nearest store locations to consumers using customizable web pages. It enables organizations to map customer journeys and communicate with brand managers, retailers, and clients via a unified platform.

Read more about Where to Buy

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered
Salesforce for Retail logo

Retail management system for eCommerce businesses

learn more
Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

Read more about Salesforce for Retail

Users also considered
magnews logo

Magnews is the solution for managing customers

learn more
Magnews is a solution for managing the customer journey and improving customer value,starting from overall strategy definition, journey design to single activities and campaign execution in a continuous cycle of measurement and improvement.

Read more about magnews

Users also considered
UserExperior logo

Everything you need to analyze digital experience.

learn more
UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

Read more about UserExperior

Users also considered
Heap logo

All-in-one solution for creating great digital experiences.

learn more
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.

Read more about Heap

Users also considered
WebEngage logo

Marketing Automation & Customer Data Platform for Enterprise

learn more
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises and SMBs.

Read more about WebEngage

Users also considered
TheyDo logo

TheyDo helps teams to scale Journey Management.

learn more
TheyDo standardizes journey and opportunity management for optimal cross-team collaboration.

Read more about TheyDo

Users also considered
Quadient Customer Journey Mapping logo

Customer journey mapping tool

learn more
Quadient Customer Journey Mapping is a cloud-based software designed to help businesses gain insights into customer experiences across touchpoints and channels. It allows teams to create a customer journey map that identifies the touchpoints of customers.

Read more about Quadient Customer Journey Mapping

Users also considered
CXMEngine logo

Customer Journey Solution

learn more
CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.

Read more about CXMEngine

Users also considered
Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

learn more
Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

Read more about Mapp Marketing Cloud

Users also considered
Cheetah Digital logo

Enterprise Multi-channel Campaign Management

learn more
With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

Read more about Cheetah Digital

Users also considered
Zoho PageSense logo

The Complete A/B Testing and CRO Platform

learn more
Zoho PageSense is a complete A/B testing & CRO platform used by brands around the world for increasing their website's conversion rates.

Read more about Zoho PageSense

Users also considered
Pushwoosh logo

Retain your valuable audience through effective messaging

learn more
Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

Read more about Pushwoosh

Users also considered
CFN Insight logo

Customer experience software with journey mapping tools

learn more
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

Read more about CFN Insight

Users also considered
Engage360 logo

? AI-Driven Omnichannel Marketing Platform

learn more
Vizury Engage360 ia an AI-driven Omnichannel marketing platform that aims to bring efficiency in your marketing spends by integrating CRM channels like emails, notifications, messaging, chatbot apps together with paid programmatic advertising channels through social, native, display & video ads.

Read more about Engage360

Users also considered
SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

Read more about SurveySparrow

Users also considered
ActiveTrail logo

Email marketing and marketing automation platform

learn more
ActiveTrail helps visualize and automate the customer journey.
Map interactions across email, SMS, WhatsApp, and push notifications, centralize data, and deliver personalized, targeted experiences while tracking performance with real-time analytics and responsive support.

Read more about ActiveTrail

Users also considered
Webtrekk logo

Europe's Independent Premium Customer Analytics Platform

learn more
Webtrekk is a digital intelligence and marketing analytics software that gives you complete control over your online digital marketing reports and portfolio. Webtrekk provides valuable insights and KPI's needed to help maximize your enterprises online performances and business development potential, along with search engine optimization and online marketing.

Read more about Webtrekk

Users also considered
Involve.me logo

Create quiz funnels that qualify, segment & nurture leads

learn more
involve.me is the AI quiz funnel builder with built-in email automation. Ideal for businesses selling high-value products or services that need to capture, qualify, segment, and follow up with leads before purchase.

Read more about Involve.me

Users also considered
Mailchimp logo

Email and SMS marketing automation platform

learn more
Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

Read more about Mailchimp

Users also considered
Sailthru logo

Marketing automation for media & publishing and retail.

learn more
Sailthru by Zeta is a marketing automation software and multi-channel personalization tool that serves media and retail brands. The software allows you to personalize customer experiences on every channel, including email, website, and mobile.

Read more about Sailthru

Users also considered