App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Journey Mapping Tools Software for Small Business (2026) - Page 4
Last updated: March 2026
109 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
Read more about USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hyper Ecommerce growth with performance marketing automation
Read more about Wigzo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ad server, store locator & customer journey mapping software
Read more about Where to Buy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Privacy centric customer data platform software
Read more about Adobe Real-Time CDP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Store Locator Widget
Read more about Click2Buy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing and automating multi-channel marketing
Read more about Apteco PeopleStage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TheyDo helps teams to scale Journey Management.
Read more about TheyDo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online tool for mapping customer journey and experience
Read more about CXDeployer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
Read more about Dynata Insights Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Everything you need to analyze digital experience.
Read more about UserExperior
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ratings and Review Management Software
Read more about PowerReviews
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tool
Read more about Quadient Customer Journey Mapping
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for success departments to onboard customers faster
Read more about Onboard
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Insights-based collaborative sales engagement
Read more about Dynamics 365 Sales
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalize the travel experience.
Read more about Salesforce for Travel & Hospitality
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud CRM Platform for the Life Sciences Industry
Read more about Exeevo Omnipresence
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement solution
Read more about Adobe Journey Optimizer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one platform for loyalty & customer engagement
Read more about Qubriux
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Europe's Independent Premium Customer Analytics Platform
Read more about Webtrekk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software with journey mapping tools
Read more about CFN Insight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data handled. Engagement automated. Marketers liberated.
Read more about Mapp Marketing Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Multi-channel Campaign Management
Read more about Cheetah Digital
Read more about Kitewheel
Read more about Cemantica
Read more about appYuser