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Wigzo Logo

Wigzo

Hyper Ecommerce growth with performance marketing automation

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(4)

Wigzo Pricing, Features, Reviews and Alternatives

Wigzo FAQs

Q. What type of pricing plans does Wigzo offer?

Wigzo has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Wigzo?

Wigzo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Wigzo support?

Wigzo supports the following languages:
English

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Q. Does Wigzo offer an API?

No, Wigzo does not have an API available.

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Q. What other apps does Wigzo integrate with?

Wigzo integrates with the following applications:
SendGrid, Mixpanel, Mailchimp

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Q. What level of support does Wigzo offer?

Wigzo offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), Knowledge Base

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Wigzo product overview

What is Wigzo?

Wigzo is a no-code customer data platform with e-commerce marketing automation capabilities. Its AI-based automation engine, native analytics, smart customer segmentation, and omnichannel personalization workflows allow e-commerce marketers to acquire, convert, and retain more customers than ever before.

Key benefits of using Wigzo

Wigzo is essentially an ‘all-in-one’ growth solution for e-commerce brands. Its benefits for all e-commerce brands and online businesses include;

Building a first-party customer database
Creating smart customer segments for hyper-personalized communication
Reducing high customer churn-rate
Combating cart abandonment & recovering lost sales
Pushing more sales via digital channels
Nudging and fast-tracking website users in their conversion journey
Sending mass broadcasts (Via SMS, Email & WhatsApp)
Minimizing user bounce rate via exit intent
Managing entire CRM with advanced analytics over a single dashboard

Moreover, Wigzo helps to;

Grow Audience List Faster

With patented technology suites like Magic Link and class-leading push notifications, Wigzo allows businesses to grow their subscribers incredibly fast.

Convert More Customers

With personalized omnichannel engagement capabilities, smart customer segmentation, and AI-based automation, e-commerce brands can boost their conversion rate and campaign ROI with ease.

Retain More Customers

Wigzo allows you to deliver personalized content and engaging offers right to your customers - no matter what is their preferred channel. You will retain more customers willing to spend more with your brand with Wigzo’s powerful marketing automation stack.

Single Dashboard to Control & Monitor

Say bye-bye to siloed data and bring your essential customer data over Wigzo. Over a single dashboard, you will be able to view real-time analytics, monitor critical campaigns, gain insights from smart customer cohorts, and optimize your user journeys with drag-and-drop automation flows.

No-Code Customer Data Platform

You don’t need complex coding skills or a team of developers to grow your e-commerce business. Wigzo offers a fully no-code environment to nurture your e-commerce brand and manage all your customer data over a single platform to harness it truly.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
Knowledge Base

Training options

Webinars
Live Online
In Person
Documentation

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Wigzo pricing information

Value for money

3.7

/5

6

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Wigzo features

Functionality

3.7

/5

6

Total features

23

8 categories

Most valued features by users

Campaign Management
Alerts/Notifications
Template Management
Activity Tracking
Multi-Channel Marketing
AB Testing
Campaign Planning
Campaign Segmentation

Functionality contenders

Wigzo users reviews

Overall Rating

3.8

/5

6

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

2

3

0

0

1

Overall rating contenders

YB
AvatarImg

Yamini B.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Outstanding Customer Support Team

Reviewed 2 years ago

My entire review was just to appreciate the efforts of two of the customer support agents: [SENSITIVE CONTENT HIDDEN], who've been coordinating with us for the past few months. I'm absolutely impressed to see their efforts. Irrespective of the time or prior commitments, they are always ready to help. My queries and issues are always resolved either immediately or within the next few hours of raising the issue. They are extremely patient and very soft-spoken. Once again, Kudos to the team and to the efforts you guys put in! Thank you Team Wigzo :)

Pros

Once you learn and understand this software, it would become an integral part of your business. All the daily updates that you'll send out will keep all your customers engaged. I receive the updates too, and honestly, I admit they will help boost your sales!

Cons

"Ctrl+z" doesn't work. Once you've made an accidental error, you won't be able to undo it. At times, when my emailer's ready and I try to save it, nothing happens. It's only because of your customer support team that I got the necessary help and hacks to work with it

Vendor response

Thanks, Yamini for such words, and we're glad to know your experience with both our platform and the team. Cheers!

BL
AvatarImg

Braden L.

Retail, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DO NOT USE THIS SERVICE!

Reviewed 2 years ago

Do not use this service. They will take your money, and your data, and not provide any sort of value. They are a middleman company, and pretend to be the real company. (i.e. they claimed to be an SMS service, while in reality, they were using Attentive, and charging us more, and not following best sending practices). Since leaving their platform, our company has grown substantially. They were holding back our growth.

Pros

Absolutely nothing. They did not back up any of the claims they made, and were a complete scam.

Cons

Everything. They pretend to be something they are not, they charge you more than similar companies, they don't respond to messages, and ignore you when there are issues. Terrible communication, poor attention to detail (they made many typos on our site), not organized, no reliable point of contact, poor data reporting, many empty promises, incomplete product, unprofessional team. Need I say more? It took us over two weeks to cancel this service because we couldn't get a response from anyone on their team, and they were withholding customer data that belonged to us. We nearly had to take legal action due to the lack of cooperation. Please do not sign up for this service, you will regret it.

AK
AvatarImg

Abhishek K.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Innovative

Reviewed 2 years ago

I am very happy with the team and the tool. It helped us a lot in generating a second line of revenue for our business in a very less amount.

Pros

Ease of use. 360 degree approach for remarketing.

Cons

Less options in terms of creative templates.

Vendor response

Thanks for the lovely review, Abhishek! We are glad to know about the results you're experiencing with us. And, we hope we will be your unmatched growth engine now and forever! Keep being awesome. Thanks.

KM
AvatarImg

Kevin M.

Marketing and Advertising, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Automation & Growth, like peas & carrots.

Reviewed 5 years ago
Pros

Simple interface. Simplified workflow. easy enough for a novice and deep enough for seasoned developers.

Cons

I wish it had api capabilities and AI. But all in all its solid for what it was designed for. I recommend it.

Vendor response

Thank you for the review, Kevin! BTW we loved the review title :P :) *Hugs*

UA
AvatarImg

Utkarsh A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simple and to the point yet extensive

Reviewed 6 years ago

A great and easy to use product for both tech savvy as well as the average user. Yet has an extensive set of features, competitive pricing and quality.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the Review Utkarsh. We hope to keep serving you in Future. Keep being awesome. Thanks.

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