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Social Media Monitoring
Zendesk Suite

Social Media Monitoring Software Integrated with Zendesk Suite (2026)

Last updated: April 2026

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API(12)

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Microsoft Teams(6)

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Brandwatch

4.2

(235)

100

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social media and reputation management platform

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Brandwatch is a comprehensive social intelligence suite that combines advanced analytics and artificial intelligence to help businesses understand consumer behavior across digital platforms. The platform offers deep consumer intelligence capabilities that enable organizations to monitor brand perception, track market trends, and analyze consumer sentiment across more than one hundred million online sources.

Resolver

4.4

(79)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Risk platform for enterprise resilience

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Resolver’s Social Listening service delivers timely, actionable intelligence to stay ahead of risks and protect the bottom line. We cut through the noise with timely alerts, 24/7 risk detection, expert analysis, and executive-ready reports, to deliver focused intelligence on the risks that matter.

YouScan

4.9

(106)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social listening platform powered by image recognition

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Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions.

Sprinklr

4.3

(90)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Trello

4.5

(23.4K)

14.5K

7.1K

1.5K

184

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Visual collaboration tool for shared project perspectives

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Marketing teams of all sizes are using Trello to launch go-to-market strategies, plan editorial calendars, and keep all project planning in sight across the team. Trello is the command center that connects all your work to show status updates, due dates, and comment back and forth to teammates.

Agile CRM

4.1

(524)

250

163

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

SemanticForce

4.8

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

eCommerce intelligence and customer service platform.

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SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

Improvado

4.5

(22)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Marketing analytics and intelligence platform

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Improvado is a powerful ETL platform that seamlessly extracts data from 500+ sources, applies smart transformations, and delivers unified insights to your preferred destination. With 15 pre-built data transformation recipes, you can instantly standardize metrics and run cross-channel analysis.

monday.com

4.6

(5.7K)

3.7K

1.6K

303

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Project management software

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monday.com is an intuitive Work OS where teams create their marketing & creative processes in minutes to run their projects and everyday work. Teams communicate seamlessly with an adaptive platform that automates manual work and creates transparency so you know where everything stands instantly.

BrandBastion

4.4

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unlock the power of social engagement

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BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.

Sprout Social

4.4

(606)

322

217

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Hootsuite

4.4

(3.7K)

1.9K

1.3K

370

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Eclincher

4.7

(224)

175

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Eclincher is an AI-powered social media management platform.

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Eclincher is an AI-powered social media management, brand monitoring & local SEO tools, leveraging AI to maximize engagement.

Onclusive Social

4.4

(16)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered social listening and market intelligence platform

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Digimind is a social media monitoring tool designed to track and analyze online mentions across social media, blogs, forums, online news, review sites, and non-social sources in real time. It features AI-powered analysis for efficient and accurate insights to aid business decision-making.

Related categories

Social Media Marketing

372 apps

Reputation Management

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Social Media Analytics Tools

182 apps

Social Listening Tools

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