e-clincher Pricing, Features, Reviews & Comparison of Alternatives

e-clincher

Social media management tool for marketing and support

4.72/5 (206 reviews)

e-clincher overview

What is e-clincher?

e-clincher offers a complete social media marketing and customer support tool. The tool allows users to manage all of their social media accounts in one place. Main features: scheduling posts, publishing automation, engagement with social inbox and live social feeds, content curation, keywords and hashtags monitoring, analytics dashboard and reports, mobile app, and 24/7 support. e-clincher is designed for businesses, brands, marketing agencies, social media managers, and enterprises. Agencies can manage multiple clients with a single e-clincher account.

Social posts can be scheduled to multiple social accounts, profiles, pages, and groups. Publishing automation includes Auto Post with queues and Auto Post with RSS feeds. Auto Post queues is a great way to automatically recycle content or publish it once, without the need of scheduling. This allows users to maintain an active social media presence and gain exposure without requiring a constant stream of fresh new content and constant scheduling.
Auto Post with RSS feeds allows users to connect any RSS or Atom feeds and automatically publish its content to all your social media accounts. Multiple queues can be created for each social channel for a different content categories or topics.

e-clincher also allows users to create monitoring feeds to track keywords and hashtags. A great way to identify new leads, track competitors’ activity, discover trends, monitor brand mentions, and much more.
Finding content is easy. Simply add content curation feeds using any keyword or search terms and share it with your audiences. RSS feeds can also be added for finding and sharing content. Notifications, messages, new followers, and comments from all social media accounts are collected in a unified inbox, with a notification counter to show users the total number of messages and notifications when they login, filtering by account and notification type, keyword search, and tag creation for organizing notifications and messages.

e-clincher also includes a live analytics dashboard, with the option to connect Google Analytics accounts, giving users real-time insights into follower trends, brand mentions, post performance, website traffic, referral domains, and more. Users can customize the dashboard to always show the analytics graphs they are most interested in, and posts which have performed well can be re-posted directly from within the analytics view.
eclincher.com

Pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, Portuguese
e-clincher screenshot: Schedule and publish social media posts (compose, edit, calendar, use free stock images, edit links, edit images...) Explainer video - social media management tool | eClinchere-clincher screenshot: Organize posts into queues and automate publishing to all social media accountse-clincher screenshot: Engage with unified social inbox. Manage conversations, comments, mentions, new followers, and moree-clincher screenshot: Live social feeds and user profile informatione-clincher screenshot: Live analytics dashboard and white label customized reportse-clincher screenshot: Engage and share posts from favorite live social feedse-clincher screenshot: Monitor keywords and mentionse-clincher screenshot: Suggested Content feeds to find content to share using keywords and search termse-clincher screenshot: eClincher integrates with Canva, allowing users to create custom images for their social postse-clincher screenshot: Automatically publish new fresh content from any RSS feed

e-clincher reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.7
  4.6
  4.8
Ifeoma Onoigbe

All our social media needs are covered.

Used daily for 1-2 years
Reviewed 2018-07-09
Review Source: Capterra

Pros
I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher. In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow. The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Cons
Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Colin McNicol

eClincher - Easy to use tool for all your Social Media Management accounts

Used daily for 6-12 months
Reviewed 2018-12-28
Review Source: Capterra

We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class. eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts. Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI. Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity. Overall a useful productivity tool for social media marketing that offers real value for money.

Pros
eClincher is one of several tools you can use to manage posts and interactions on various social media accounts. This is currently our tool of choice due to a combination of ease of use, features and value. Setup is pretty straightforward and eClincher supports all the major social media profiles - LinkedIn, Facebook, Instagram, G+, Pinterest, YouTube etc. If you are an agency managing many social media accounts for clients, you can upgrade and add on additional account bundles, but for single business use, the standard account supports 15 accounts which will be plenty for most businesses managing their social media in-house. The main reason for using a tool like eClincher will be to save time scheduling posts to your social media accounts and eClincher does this pretty well. Just pick the accounts you want to post to and enter your post and link. You can post immediately or schedule for a later time with options to repeat a number of times over the interval that you select. eClincher can automatically schedule post times within a window over a given timeframe which means you won't be posting repeat content at the same time (unless you want to). One of the best features of eClincher is the chrome extension which lets to quickly post relevant content from web pages that you come across. Just click the eClincher button on the browser bar when on the content you want to post and the eClincher posting options popup. While not unique, this feature is a great timesaver.

Cons
While easy enough to use, eClincher probably wouldn't win many design awards for the UI. Some of the more advanced features - like post approvals - are only available in Premium and Agency versions, but that's what you would expect from tools like this. There have been occasional issues with posting to some social media sites, but we've experienced that with other tools as well. Of course, you will have to periodically renew credentials with your social media accounts, but that is the case with all social media scheduling tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jamie Caroccio

Affordable, great customer service, lots of potential

Used daily for 6-12 months
Reviewed 2017-01-16
Review Source: Capterra

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses. Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Pros
Affordable, great customer service.

Cons
Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive). When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Response from eClincher


Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Brian Alaway

Good value for integrated social media management.

Used daily for 1-2 years
Reviewed 2020-02-23
Review Source: Capterra

The UI takes a bit of getting used to but once your comfortable with it, it's pretty easy to manage multiple accounts. Support is very responsive and is keen to listen to suggestions for improvement in the program.

Pros
Ability to schedule and recycle existing content is great. Consolidated inbox makes it easy to respond in one place regardless of social platform source. You can monitor hashtag feeds, add your own and get suggested content. All in all, a solid option for SMM and expect it to only get better.

Cons
Inability to drag/drop scheduled events on the publishing calendar. Rescheduling an already scheduled post requires manually deleting each scheduled date. Support says upgrades to address both of these are in development.

Response from e-clincher


Hi Brian, thanks for the great review. I do want to point your attention that our visual calendar was updated recently and you can drag and drop posts, create multi or single posts, see real time recommended best time to post within the calendar (per social channel). We also added a live feed from various media libraries where you can start a post by selecting an image. Post editor and all other functions are integrated in the calendar where you can basically manage all scheduling and publishing just like in the past. Please do check it out, and let us know what you think, appreciate your feedback. Sincerely. Oded and the e-clincher team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Juan G Longoria

The best tool I have found, you have increased my efficiency by 100%

Used daily for 2+ years
Reviewed 2017-12-27
Review Source: Capterra

Since I started using eClincher my engagement went through the roof. With the inbox feature I can respond to every Twitter, comment, post, tag, and message in just one place. I couldn't be happier about it.

Pros
Since I started using eClincher my engagement went through the roof. With the inbox feature I can respond to every Twitter, comment, post, tag, and message in just one place. I couldn't be happier about it.

Cons
Regarding functionality, there's nothing bad I can say about the app. I can't say I love the interface, it's really easy to use but I think it can be more attractive. Other than that, this app is really is the best so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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e-clincher pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
View Pricing Plans

14-day free trial, no credit card required.

Basic: $59/month - 1 user, 10 social profiles.

Premier: $119/month - 3 users, 20 social profiles.

Agency: $219/month - 6 users, 40 social profiles for unlimited brands.

Large Agencies/Corporations: Contact e-clincher for pricing.

15% discount for annual plans, and 15% discount for non-profit organizations.

e-clincher features

Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Content Management
Customizable Branding
Customizable Templates
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Social Network Marketing
Third Party Integration

A/B Testing (202 other apps)
API (547 other apps)
Campaign Segmentation (204 other apps)
Data Import/Export (252 other apps)
Drag & Drop Interface (254 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for e-clincher

Key features of e-clincher

  • Multi-channel management
  • Post scheduling
  • Planned post calendar
  • Auto-post & content recycling
  • Post queue
  • Unified social inbox
  • Content curation feeds
  • Custom search feeds
  • RSS feeds
  • Image library
  • Periodic data backups
  • Analytics charts & reports
  • Bulk upload
  • Real-time monitoring
  • Live analytics dashboard
  • User roles & permissions management
  • URL shortener
  • Draft posts
View All Features

Benefits

Social media posts, tweets, and pins can be scheduled for publishing at a later time across multiple social media accounts, pages, profiles, and groups. Users can view all scheduled posts in a smart calendar or in a list view, with day, week, and month views.

Publishing Automation: Users can add existing content to post queues, individually or in bulk, for it to be automatically published according to a weekly schedule, allowing users to reuse content without manual reposting.

Unified social inbox: All notifications and messages from every social channel are collected in a single unified inbox, and users can reply, tag, search, and filter items, and customize the inbox by selection which notifications or accounts to display.

Many integrations like Sniply, Bitly, Unsplash, Animated gifs, free stock images, Canva and Wave Video, which allows users to create custom images to add to their posts using pre-sized templates.

Social analytics, such as follower trends, brand mentions, and post performance, can be viewed in real time, and users can also connect their Google Analytics accounts to track key website metrics including traffic sources and the amount of time visitors spent on the site.