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Phreesia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Making care easier every day
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Phreesia - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Phreesia overview
What is Phreesia?
Phreesia is an appointment scheduling tool with key features that include patient intake, confirmations and reminders, and more.
Key benefits of using Phreesia
Customize the Phreesia platform to fit your organization’s operational, clinical and financial needs.
Streamline registration
· Contactless check-in
· In-office and telehealth workflows <br/>· Demographics <br/>· Medical, social and family history <br/>· Forms, consent and eSignature management <br/>· Bedside/informed consent <br/><br/>Simplify patient access and scheduling <br/>· Appointment self-scheduling <br/>· Online appointment requests <br/>· Secure two-way text messaging <br/>· Appointment reminders <br/>· Auto-fill cancellations <br/>· Auto-rebook no-shows and bumps <br/>· Daytime answering service <br/>· After-hours call triaging <br/><br/>Increase revenue <br/>· Automated E&B verification <br/>· AI-driven copay selection <br/>· Online payments <br/>· Apple Pay® and Google Pay™ <br/>· Self-service payment plans <br/>· Card on file <br/>· Payment reminders <br/>· Merchant processing <br/>· Digital bills <br/><br/>Drive growth <br/>· MediFind online provider directory <br/>· Patient satisfaction surveys <br/>· Online reviews <br/>· Automated referral outreach <br/>· Marketing campaigns for premium services <br/>· Broadcast messaging <br/>· Analytics and data reporting <br/><br/>Close gaps in care <br/>· Patient Activation Measure® (PAM®) <br/>· Recall emails for delayed or missed care <br/>· Patient-reported outcomes (PROs) and clinical screening tools <br/>· Social determinants of health (SDOH) screening <br/>· Targeted outreach for preventive care <br/>· Automated vaccine workflows <br/>
Who uses Phreesia?
By industry, Phreesia reviewers are most commonly professionals in medical practice (51%). The most frequent use case for Phreesia cited by reviewers is appointment reminder (51% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Check-In
Appointment Management
Patient Information
User Interface
Payment Contracts
Phreesia’s user interface
Phreesia pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Phreesia?
Phreesia is an appointment scheduling tool with key features that include patient intake, confirmations and reminders, and more.
Select to learn more
Who uses Phreesia?
Based on 166 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Phreesia's key features
Most critical features, based on insights from Phreesia users:
All Phreesia features
Features rating:
Phreesia awards
Phreesia alternatives
Phreesia pricing
Value for money rating:
Starting from
No pricing info
User opinions about Phreesia price and value
Value for money rating:
To see what individual users think of Phreesia's price and value, check out the review snippets below.
Sandra C.
COO
Burcin F.
Physician
Phreesia integrations (16)
Integrations rated by users
We looked at 166 user reviews to identify which products are mentioned as Phreesia integrations and how users feel about them.
Integration rating: 3.0 (2)
“OP is the EMR and Phreesia is arm that makes everything else happens. If Phreesia can ever handle statements, that would be a game changer”
Martin J.
Practice Administrator
Integration rating: 5.0 (1)
“If I am rating Phreesia's integration with eCW, then it is 5 star. If it is about eCW, I'd rather not say.”
Mario N.
Director of Operations
Integration rating: 5.0 (1)
“The ability to transfer conversations directly to a patient chart was amazing!”
Tami F.
Practice Administrator
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Phreesia customer support
What do users say about Phreesia customer support?
Customer support rating:
We analyzed 36 verified user reviews to identify positive and negative aspects of Phreesia customer support.
The majority of users praise Phreesia's support team for being highly responsive and quick to resolve issues.
A significant portion of users highlight the knowledgeable and proactive implementation team that guides practices through setup.
A limited number of users report inconsistent support experiences, citing unhelpful representatives and poor communication.
Support options
Training options
To see what individual users say about Phreesia's customer support, check out the review snippets below.
“Our practice loves Phreesia, great customer service, log a ticket and the response if fast. ”
Shellia J.
Administrative Support Manager
“Phreesia Support provides quick responses and is always available to troubleshoot any issues.”

Robyn R.
Business Integration Coordinator
“There have been times when the technical support was not as responsive as we would have liked to solve our issue.”
Cindy Z.
Director of Business & Technology
Phreesia FAQs
Phreesia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Phreesia used for?
Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,500 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 7 U.S. patient visits (170M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Answer calls 24/7 with Phreesia VoiceAI, seamlessly integrated with athenahealth. Let patients schedule an appointment, request a prescription refill and more over the phone with natural language—no menus, no hold times. Phreesia VoiceAI uses HIPAA-compliant chat and talks with patients in 20+ languages. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. Patients pay 88% of their copays at the time of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices boost collections after the visit by 50%. • Simplify scheduling by letting patients self-schedule appointments on their own time. Automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. • Get discovered by patients looking for your expertise with MediFind—our clinician finder that integrates with your website and helps patients find you organically. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: HITRUST CSF Certification Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider Security Organization Control (SOC) 2 Type 2 PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN
Q. What languages does Phreesia support?
Phreesia supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Vietnamese
Q. Does Phreesia offer an API?
No, Phreesia does not have an API available.
Q. What level of support does Phreesia offer?
Phreesia offers the following support options:
Phone Support, Email/Help Desk, Chat




















