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GoFundMe Logo

GoFundMe

Online social fundraising for nonprofits, companies & events

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(3)

GoFundMe Reviews

Overall rating

4.4

/5

45

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.52/10

Reviews by rating

Pros and cons

Furthermore, I was able to send thank you messages to donors through the site, which was awesome. Finally, the funds transfer was secure and easy with minimal fees.
I have found this product quite easy and simple to use. It is a great software to help you stay updated with charities and donate to causes you believe in.
We enjoyed the ease of raising funds, how quickly and easily people can access the product. I enjoyed the ability to directly thank contributors.
I believe the only negative experience is the consistent scams that you come across. Though this is no fault of GoFundMe as it is not always possible to determine scams.
I have heard that funds are returned to donors if the cause is fraudulent. So that makes me feel a lot better.
Some countries may not be accepted so it can be frustrating at times.
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45 reviews

Recommended

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Thomas E.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use crownfunding Platform

Reviewed 2 years ago
Pros

It's a completly platform you need to start a crownfunding donation. Go fund me support also give us step by step to make our campaign succesfull. All you need just follow the instruction then the campaign is published.

Cons

There is fees from donation and the fund will be refund to your backer if the campaign not sucessfull. And its only support 19 country in the world. So if you plan to start fundraiser make sure your campaign will be sucessfull.

TC
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Tonya C.

Arts and Crafts, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So Thankful Gofundme worked for us!!!!

Reviewed a year ago

I was emotionally overwhelmed with the fact that Gofundme actually worked. I had never used it prior to losing both my in laws at the same time and at that time we desperately needed help financially to cover two peoples funeral costs. When I created our Gofundme I wasn’t sure if We would raise anything at all to help us.. especially considering this was during this whole Covid pandemic but it worked....

Pros

I like that Gofundme let me know every time someone donated to my fundraiser to assist with unprepared for funeral costs for my husband and I when my mother and father in law both unexpectedly passed away. I like how easy Gofundme was to use to assist with our financial problem we encountered with two funerals to plan when we had no funds instructions or assistance from life insurance etc. gofundme was a godsend for us in our time of need.

Cons

The only con I experienced was more of a personal conviction than anything about Gofundme itself, the only con for me was asking other people for help…. Especially at such a traumatic moment. However there’s nothing Gofundme could do to help with my ego / pride or personal dilemma. If you desperately need help fundraising for a good cause I completely recommend Gofundme.

SS
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Sarah S.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not my favorite fundraising site, but it does what is says it does

Reviewed a year ago

Overall, the interface isn't as intuitive on the fundraiser's side, the fee GoFundMe takes out is a considerable amount compared to other fundraising sites, the customer support isn't as friendly, but it's one of the few fundraising sites available and it does what it says it does. I will think about trying an alternative in the future though like GiveSendGo.

Pros

It does what it says it will do--it fundraises. You can set a goal amount and GoFundMe displays how far away you are from the goal which is incentivizing for donors. I also like that you can write updates that shows where the funds have been sent and you can attach an image with the update.

Cons

I don't like the high rate GoFundMe takes from your fundraising amount. I've used YouCaring in the past which only charged 1% plus the credit cards fees from the credit card companies. That seemed more reasonable. YouCaring's customer service was also more prompt and well, caring. The interface with GoFundMe also isn't as easy to use as other fundraising sites.

TF
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Tara F.

Financial Services, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoFundMe has streamlined crowdfunding

Reviewed 2 years ago

The overall experience with GoFundMe is positive and I will continue to use this software in the future if necessary.

Pros

I have used GoFundMe numerous times throughout the years and it has allowed me to share a link all over the world for people to donate to numerous causes, including personal causes. With the easy ability to share your personal GoFundMe account, you can allow people from all over to help support your cause or donate to a tragedy.

Cons

I believe the only negative experience is the consistent scams that you come across. Though this is no fault of GoFundMe as it is not always possible to determine scams.

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Ayano J.

Nonprofit Organization Management, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good for fundraising needs

Reviewed 2 years ago

It's been a good experience thus far. I think that the reputation of GoFund me has allowed it to be a reliable app for fundraising needs!

Pros

I like the simplicity in the design to set up your fundraiser. It is a very intuitive platform, very easy to navigate for cross-posting to social media and emails as well.

Cons

I would like to see the designs for the fundraising landing pages to be updated and more versatile. It would be more appealing if it was somewhat interactive or allowed for more customization.

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Mariam R.

Nonprofit Organization Management, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Crowdrise

Reviewed 4 years ago
Pros

My organization has been using crowdrise for the past 3-4 years for fundraising. In the past it was very easy to create our campaigns, upload pictures and videos as well as create team fundraisers. Each team was able to track their goals and reach the organization goal together.

Cons

Since crowdrise has been merged with gofundme, the interface has become less user friendly. Many of the options that were available before are now available if you updrade to their other plans.

GP
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Grady P.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It was great in the beginning BUT...

Reviewed 6 months ago
Pros

During the refugee crisis in N Iraq this was a great tool for beginners like us to raise money for our many projects.

Cons

We transitioned to another company for payment processing that integrates into our website. Over the past year seeing the appalling stands this company made in freezing accounts of people protesting for their basic liberties and deleting accounts of good people deemed not worthy or not politically correct enough, we won't be using their services anymore. Go Woke, Go Broke.

AR
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Verified reviewer

51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FUNdraising

Reviewed 5 years ago
Pros

Our nonprofit uses CrowdRise for our largest fundraiser in the winter. Our supporters get to be involved in our fundraising and have their own space to do it. The tools that CrowdRise offers are easy to use and assist in soliciting donations from family and friends.

Cons

The CrowdRise layout seems to be constantly updating and changing, which is a good thing, but some users often get confused and have to reach out for help. Luckily, their customer support is amazing.

AR
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Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crowdrise is amazing for funding

Reviewed 4 years ago
Pros

It was easy to use and send out our message to people.

Cons

I do not have anything to complain about here.

MB
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Mauricio B.

Media Production, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Easy to use

Reviewed a month ago
Pros

GoFundMe is easy to use for raising money for whatever cause you are trying to raise money for. Even if you don't meet your goal you can still keep the money.

Cons

The con to using a GoFundMe account is raise money is there is a fee deducted with every transaction.

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Rachael B.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great for individual and team fundraising campaigns

Reviewed 3 years ago

At the end of the day, we decided to switch to Classy as it was a more integrated fundraising platform. Crowdrise didn't have enough general donation processing/management tools that we wanted in a fundraising platform.

Pros

We liked to use crowdrise for individual fundraising campaigns centered around 1 specific goal or event. Our fundraisers used it for raising money as they did a race, for a specific program, or for raising money to go on an international missions trip. It's great for college students to create peer to peer campaigns for example.

Cons

I did not like how this integrated with our website (or rather the lack thereof).

JR
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Jenny R.

Mental Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gofundme

Reviewed 2 years ago
Pros

My best friend passed away & I set up a charity fund in order to get the money for her casket & this app made it so easy to do in my time of grieving

Cons

I have nothing negative to say about this charity

AR
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Verified reviewer

Philanthropy, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Ok to start out

Reviewed 4 years ago

customer service is nice when you are paying for it, otherwise you are pretty much on your own and unable to customize much.

Pros

It is already set up and you can run it with ability to give to your cause. It works for our peer-to-peer fundraising for all our endurance events for now.

Cons

Trying to customize and link to partner systems becomes tricky since they want to promote and work on being an all in one system.

MM
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Marie M.

Religious Institutions, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service.

Reviewed 2 years ago

Overall, I believe this is great resource it’s easy to donate funds.

Pros

I like this service. It’s a great way to bring awareness and to raise funds for various causes and people. I have supported a few causes using this platform.

Cons

I didn’t really like that some of the causes people were soliciting funds were frivolous in my opinion. However, you always have the option to keep scrolling! So, I did. I have heard that funds are returned to donors if the cause is fraudulent. So that makes me feel a lot better.

AA
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Audryn A.

Mental Health Care, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoFundMe Charity Review

Reviewed 2 years ago

Overall I would recommend GoFundMe and love this product and what it stands for.

Pros

I have found this product quite easy and simple to use. It is a great software to help you stay updated with charities and donate to causes you believe in.

Cons

I have not encountered any issues with the software itself. At times I have heard of scams being placed on this to gather money for non charitable causes. However, that is not a software issue but user issue.

LS
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Laura S.

Health, Wellness and Fitness, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoFundMe not trustworthy

Reviewed a year ago

I feel betrayed. I will never donate on GoFundMe ever again!

Pros

I used to like GoFundMe and regularly donated, but no more.

Cons

GoFundMe said the Freedom Convoy was violent and a threat and GoFundMe said they would keep over $10 million in donations and distribute the money to charities of their choosing. This is so wrong! Then due to public outcry, GoFundMe said they will return all donations. Too late, they are no longer trustworthy especially since GoFundMe allowed violent groups to collect donations through GoFundMe, groups that last summer rioted, burnt cars and buildings, looted and ransacked businesses, beat people up, etc. Not acceptable behavior for a business, to support such activities and such groups!

TT
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Thet Thet S.

Hospital & Health Care, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Useful and easy to use

Reviewed a year ago
Pros

I have been using GoFundMe, mainly for fundraising for charity. I found it very effective and easy to share via social media and several platforms. I did manage to get target reach most of the time and helped several times for those who need the fund. I also donated to other fundraising which is quite easy. You don't need to pay commission or whatever and it does it's jobs. The idea is brilliant!

Cons

There is nothing much I do not like about this ..but probably for the first time setting up the fundraising account, you need to fill up in details which is reasonable I suppose..so I don't mind at all!

RB
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Rob B.

Construction, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for Fundraising

Reviewed 2 years ago

Working with friends and neighbors in need and or looking for support

Pros

I like being able to search for ways to contribute to causes. Either people I know or sometime just randomly.

Cons

I honestly can't say anything negative. I have donated to many causes. My sister set one up for her son after an injury..

RW
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Ryan W.

Hospital & Health Care, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crowdrise saved my life!

Reviewed 6 years ago

I have been a member of the crowdrise community for a few years now and the impact that I have been able to see is incredible. This is the only site that I trust to use and you really see the community of crowdrise in a positive light. The support is overwhelming and the change and response is instant. I will use crowdrise as long as I'm still living!

Pros

Easy to use

Cons

No cons!

JD
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Jennifer D.

Primary/Secondary Education, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastically easy way to raise money fir just about any cause!

Reviewed 2 years ago
Pros

I enjoy how easy it is to use this software. It has components which are recognizable and intuitive, making the system easy to use and manage. It’s simple and simplistic to use.

Cons

There is nothing that I dislike about this software.

PK
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Patricia K.

E-Learning, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using GoFundMe

Reviewed 2 years ago

It was a good experience and I have no complaints. It was easy enough to do.

Pros

This app was sent to me through a few different friends who were setting up charity raising for specific purposes to help family or friends. It was easy to use. I was concerned at first about giving my credit card information, but I did it the first time and after that I responded to a few others that I received from friends.

Cons

I really did not want to give my credit card information. But it seems there was not any other way to do it.

AR
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Verified reviewer

Religious Institutions, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoFundMe is a non-profits dream

Reviewed 2 years ago

It was a positive one. As I said, their very helpful if you have trouble with anything on the platform, and it's a great way to help people.

Pros

The whole platform is helpful, as it's an easy way to help a charity raise money, and get people the help they need. Customer service is as well, though with a few bad eggs. It doesn't stop from using it again and again, though.

Cons

Customer service. Not every worker is rude, but there are a few bad eggs that will be extremely rude and unhelpful.

PM
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Paul M.

Fund-Raising, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Bringing Hope to the community Uganda BHCU

Reviewed 2 years ago
Pros

Can't be hacked by other internet users and one may not see the donor apart from the administrator

Cons

Everything is good and ok keep it up because it's reliable

AB
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Ashlei B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Customer Service

Reviewed 6 years ago

We have used Crowdrise the last couple of years for our 5k fundraising. I have to say, their customer service and account specialist teams go above and beyond to provide the best service possible. Whenever I need anything changed, edited, updated, etc., they are immediately on top of it and always send a confirmation when it is completed. Even when my account specialist is out of the office, they have a team ready to jump in to solve any problems. While they do have a platform without a monthly fee (just a % on transactions), I have found that upgrading to the Tre plan was well worth the minimal monthly fee. It lowers the % and you get an assigned account manager that is able to help customize your page however you need. They are a great team and are doing great work.

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crowdrise is wonderful

Reviewed 4 years ago
Pros

It was easy to set up a fund for our cause.

Cons

I do not have anything to complain about.