DonorPerfect Pricing, Features, Reviews & Comparison of Alternatives

DonorPerfect

Online Fundraising Software for Nonprofits

4.49/5 (589 reviews)

DonorPerfect overview

What is DonorPerfect?

DonorPerfect provides a complete fundraising and donor management solution to help you reduce your workload and build relationships with your constituents. Discover all you can do with DonorPerfect:

Manage Constituent Contacts and Donor Development
Send Personalized Communications
Track Every Type of Donation
Report & Analyze Results
Manage ALL Information in One Complete Source
Integrate With Best of Breed Products & Services
Collect Donations & Information Online

Pricing

Starting from
$89/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
DonorPerfect screenshotDonorPerfect_Demo_VideoDonorPerfect screenshotDonorPerfect screenshotDonorPerfect screenshotDonorPerfect screenshot

DonorPerfect reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.3
  4.3
  4.7
Brett O'Reilly

DonorPerfect for the Smaller Non-Profit

Used daily for 2+ years
Reviewed 2018-11-06
Review Source: Capterra

I highly, highly recommend, DonorPerfect, and am currently attempting to have my present employer switch to it from a far less intuitive donor database. I honestly cannot sing the praises of DonorPerfect enough. It is a donor database designed by fundraisers, who continuously accept input from other fundraisers.

Pros
There is so much to love about DonorPerfect. After 10 years in professional fundraising, working with everything from the most-known donor database to numerous smaller ones, DonorPerfect really is perfect. It's extremely intuitive, and extremely customisable. During my training, I was actually jumping ahead of my trainer, and ended up not using a full two hours of the training DonorPerfect provides. Furthermore, I was able to quickly and easily train others on how to use the database.

Cons
There was one quirk around using Tab, where it would skip a field near the top of the main Constituent page, then jump back up to it. I never did figure out how to work around that issue.

Response from SofterWare


Thank you Brett for the awesome review of DonorPerfect. I am glad to hear how easy you found the system to learn. The Technical Support Department is available to assist with any questions you may have when working in the system. Please reach out to them about they issue you are experiencing when using the Tab key. Regards, Ellen Molon, Client Relations Specialist

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great option for small non profits that want it all!

Used daily for 2+ years
Reviewed 2019-09-10
Review Source: GetApp

Overall, I highly recommend Donor Perfect. It's a great system if you want a robust CRM with fundraising capabilities. I thas a lot of the same functionality you would see in larger systems like Razor's Edge, but for a significantly more affordable price point. As someone who helped implement the system, uses it daily as an administrator and user, this is a great system. We have previously used Sage Fundraising 50 and Abila Elevate, so this is a huge step up for us without breaking the bank.

Pros
Donor Perfect has a lot of pros! It's a cloud-based platform so you can access it anywhere, even from your mobile device. There are a lot of add on features available, including ReadySetAuction and Constant Contact so that you can manage events and communications within one system. You have the ability to set up your own giving pages for various events, scholarships, or specific giving appeals (such as Giving Tuesday, Give Big Day, etc.) The reporting feature is extremely robust and can give you pretty much anything you want if you know how to ask for it. Another great feature is data import... if you have monthly payroll donors that may change one or two additions/drop-offs a month but need to regularly import large amounts of data with simply a check number and date change difference from the last import, you can do it all in less than 30 seconds after the initial document is set up. Overall, what I like most about this system is that it's affordable and offers all the bells and whistles that you get with the more expensive softwares, but for significantly less.

Cons
The system can be overwhelming for new users, especially if you don't have the paid support feature or the time to dig through their help pages. There are a lot of add on features, but they all come with a price. It can be pretty expensive for small nonprofits that only have a handful of employees or one or two people that are using the system. Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features. We do not use it for events management as a result.

Response from SofterWare


Thank you for the great review! I am glad to hear that you would recommend the system. :) Regards, Ellen Molon, Client Relations Specialist

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Abigail Nicol

Excellent Program

Used daily for 2+ years
Reviewed 2020-05-21
Review Source: Capterra

My organization has been using DonorPerfect for 3 years now and I cannot say enough positive things about the program. It is very easy to understand and to use, even for novice users, but can be used to produce the most intricate, detailed reports. The DP support is nothing but helpful, no matter your situation. They help you to understand what the problem is and how to resolve it so you know for future use. Having online giving and forms included in the system makes for such a seamless online giving program. DonorPerfect is constantly making updates and changes, often times taking suggestions directly from users, and editing to make the program as useful as possible. Set up and data migration was very smooth and fairly quick. I can't say enough about our great experience over the last 3 years.

Pros
I could easily list out dozens and dozens of pros for DonorPerfect. It is very intuitive to use and very clean. The program has a wealth of options for use, from data entry to contact tracking to online giving and event planning. It can be accessed on a desktop, on mobile, and through an app, making for access anywhere.

Cons
The very minimal con I can think of is that reporting takes some practice to understand and operate at best capacity, but the training they provide is excellent in helping you learn and understand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carlyle Miller

Frustrated with a few main features.

Reviewed 2016-06-05
Review Source: Software Advice

Pros
The integration with Constant Contact allows us to see whether a person is opening our emails (and create calculated fields based on their engagement) without having to log into Constant Contact. And we can still take advantage of Const Contact's good reputation, style templates and easy user interface. I like that I can set up monthly donations within our system and the credit card data is stored there (securely). There is a lot of flexibility in what you can do. The downside to this is the more you customize/deviate from the standard "donor only tracking" the less the built in reports will help you.

Cons
You can not find, sort, view and edit a subset of records within the database. We end up exporting most of our reports to excel, which is very counter-intuitive, takes more time and often ends up resulting in a lot more work as people edit the excel spreadsheet which then must be re-imported. The lack of this functionality is causing us to look around at other software. It does not have a good way to manage households: they recommend putting spouses on the same record, and if one is a business owner (whose business gives separately), the business shows up as a duplicate record on many reports and must be manually removed. And I have no idea how they would handle it if you put spouses on separate records (so you could track their volunteer hours separately, for example)! How would their donations show up? How would you make sure they didn't receive duplicate mailings? If you were segmenting your database into 3 chunks (based on giving history), how would you make sure that the two spouses ended up on the same list? The automatic download (from weblink forms) is very primitive--there is not a very functional de-duplication system that allows you to compare the records being added with what is already in the database. So as a result, you are likely to lose data or end up with lots of duplicates. The calculated fields can be very powerful, but they are SO counter-intuitive. They do not allow you to create formulas using if/then terminology without having to create multiple calculated fields that interact with each other...and there is no way to group the calculations together so you can remember what you did. I wish they used standard formula protocol like excel and filemaker do.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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LANCE RAGSDALE

Best Product for the Money!

Used daily for 2+ years
Reviewed 2020-02-10
Review Source: Capterra

Pros
The key difference making DP stand above the crowd is its customer support. The DP support team is responsive, make it easy for the end user to solve problems and accomplish our report goals, and provide numerous ways to get answers quickly to questions.

Cons
Can't think of anything that stands out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DonorPerfect pricing

Starting from
$89/month
Pricing options
Subscription
View Pricing Plans

Lite $89/month
Express $159/month
Essentials $269/month
Premier $459/month
Enterprise $799/Month

No setup fees. Unlimited users. Constant Contact Email and integrated online donation forms included in Express and above.

DonorPerfect features

API
Access Control
Activity Dashboard
Automatic Notifications
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Data Import/Export
Electronic Payments
Email Integration
Event Management

Attendance Management (53 other apps)
Customizable Branding (49 other apps)
Customizable Reporting (50 other apps)
Registration Management (41 other apps)
Reminders (39 other apps)
Reporting & Statistics (62 other apps)
Third Party Integration (50 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for DonorPerfect

Key features of DonorPerfect

  • Advocacy integration
  • Auctions
  • Check scanning
  • Comprehensive membership and volunteer management
  • Constant Contact integration
  • Constituent Reporting
  • Contact Management: Major donor profile reports
  • Create your own unique reports from scratch
  • Custom video integration
  • Develop and build relationships with Moves Management
  • Donation Processing and Gift Management
  • DonorPages™ Social Network Fundraising*
  • DonorSearch Screening
  • Forms management
  • Golf fundraising management integration
  • Grant Tracking and Proposal Management
  • Integration with Microsoft Office and Outlook
  • Integration with wealth screening andthird party vendors
  • Knowledgebase
  • Manage Relationships and affiliations
  • Matching gifts
  • Mobile integration
  • Modify virtually any standard report
  • Peer-to-peer fundraising
  • Powerful linking, cross-references and relational data
  • Prospect research and wealth screening integration
  • QuickBooks integration
  • Receipt management
  • Secure, controlled access to data
  • Targeted Mailings & E-Mail
  • Text-to-give / text messaging
  • Ticketing integration
  • Track and manage unlimited donor and prospect records
  • Track upgrades and lapsed memberships
  • Track volunteer skills, availability, certifications, etc.
  • User-defined fields and screens to match your unique needs
  • Video tutorials
  • Volunteer management
  • Website creation with DIY templates
View All Features

Benefits

Flexible Fundraising Constituent Relationship Management (CRM):

One centralized database so everyone works with the same, up-to-date data
Track and manage unlimited donor and prospect records
User-defined fields and screens to match your unique needs
Comprehensive membership and volunteer management
Integration with Microsoft Office, wealth screening and other third party vendors
Powerful linking, cross-references and relational data
Secure, controlled access to data
Modify virtually any standard report, or create your own unique reports from scratch.

Fundraising Management Software:

Can manage unlimited data in one easily customized database.
Contains sophisticated reporting & analysis helps identify the source of your next big gift.
Allows for easy merges of donor data into customized thank-you letters, e-mails and direct mail.
Improves pledge entry and the recognition and management of gifts and pledges.
Also quickly generate reports on grants, campaigns, and events.

Powerful Donor Reporting and Analysis
Manage Targeted Fundraising Efforts
Comprehensive Donation Management Software