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DonorPerfect Pricing, Features, Reviews and Alternatives

DonorPerfect product overview

Price starts from

99

Per month

Other

What is DonorPerfect?

DonorPerfect provides a complete fundraising and donor management solution to help you reduce your workload and build relationships with your constituents. Discover all you can do with DonorPerfect:

Key benefits of using DonorPerfect

Flexible Fundraising Constituent Relationship Management (CRM):

One centralized database so everyone works with the same, up-to-date data
Track and manage unlimited donor and prospect records
User-defined fields and screens to match your unique needs
Comprehensive membership and volunteer management
Integration with Microsoft Office, wealth screening and other third party vendors
Powerful linking, cross-references and relational data
Secure, controlled access to data
Modify virtually any standard report, or create your own unique reports from scratch.

Fundraising Management Software:

Can manage unlimited data in one easily customized database.
Contains sophisticated reporting & analysis helps identify the source of your next big gift.
Allows for easy merges of donor data into customized thank-you letters, e-mails and direct mail.
Improves pledge entry and the recognition and management of gifts and pledges.
Also quickly generate reports on grants, campaigns, and events.

Powerful Donor Reporting and Analysis
Manage Targeted Fundraising Efforts
Comprehensive Donation Management Software

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

DonorPerfect pricing information

Value for money

4.5

/5

753

Starting from

99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DonorPerfect features

Functionality

4.3

/5

753

Total features

79

4 categories

Most valued features by users

Event Management
Reporting & Statistics
Membership Management
Activity Dashboard
Data Import/Export
Volunteer Management
Donor Management
Mobile Access

Functionality contenders

DonorPerfect users reviews

Overall Rating

4.5

/5

753

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10
Rating distribution

5

4

3

2

1

485

209

44

7

8

Pros
I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.

DE

Darcy E.

Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.

SS

Shira S.

It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.

RB

Rok B.

Cons
Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.

MB

Megan B.

Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.

AR

Anonymous Reviewer

The Change of Address (COA) feature that is an add-on completely messed up our database.

BT

Beth T.

Overall rating contenders

Overall Rating

Best Value for the Money

Reviewed a year ago

Transcript

Terry: Hi, I'm Terry I'm the director of development. I would give DonorPerfect Five out of five stars....

RK
AvatarImg

Rob K.

Director of Development

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating

Very Professional. Best all-around!

Reviewed 2 years ago

Transcript

Rob K.: Hi, my name is Rob. I am the director of development for a non-profit. I give DonorPerfect Fundraising...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DonorPerfect for the Smaller Non-Profit

Reviewed 4 years ago

I highly, highly recommend, DonorPerfect, and am currently attempting to have my present employer switch to it from a far less intuitive donor database. I honestly cannot sing the praises of DonorPerfect enough. It is a donor database designed by fundraisers, who continuously accept input from other fundraisers.

Pros

There is so much to love about DonorPerfect. After 10 years in professional fundraising, working with everything from the most-known donor database to numerous smaller ones, DonorPerfect really is perfect. It's extremely intuitive, and extremely customisable. During my training, I was actually jumping ahead of my trainer, and ended up not using a full two hours of the training DonorPerfect provides. Furthermore, I was able to quickly and easily train others on how to use the database.

Cons

There was one quirk around using Tab, where it would skip a field near the top of the main Constituent page, then jump back up to it. I never did figure out how to work around that issue.

Vendor response

Thank you Brett for the awesome review of DonorPerfect. I am glad to hear how easy you found the system to learn. The Technical Support Department is available to assist with any questions you may have when working in the system. Please reach out to them about they issue you are experiencing when using the Tab key. Regards, Ellen Molon, Client Relations Specialist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Donor Perfect is Perfect for Non-Profits

Reviewed 5 months ago

We love the customer service and the ease of use.

Pros

The software is east to use and allows you to generate financial reports in a flash! It is also very easy to add your own custom fields.

Cons

I wish the Auction software that integrates with Donor Perfect was better equipped for events. We were sold on using it as an included package and had to stay with OneCause, which costs us extra money. OneCause is a better fundraising event partner for online auctions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DonorPerfect is the perfect reason to leave Raisers Edge

Reviewed 19 days ago

I have never wavered on selecting DonorPerfect when we wanted to get out of RE. There is no reason to continue to pay excessive fees when the quality and performance of DonorPerfect is exceptional.

Pros

The cost and ease of use for DonorPerfect is much appreciated.

Cons

There is a little quirkiness in a few reports and treating monthly recurring as pledges but all can be worked through.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Not my favorite

Reviewed a month ago

Not my favorite system at all. Customer service was never truly helpful and often treated my like I was the problem when I couldn't figure something out. We are in process of switching to a new system.

Pros

Donor records are clear to see their information and transaction history. It is nice to be able to easily enter commication notes. Year-end reporting provided a way to directly send year-end receipts to donors with their full year giving included.

Cons

Reporting is clunky and complicated. It feels overbuilt for our needs. User experience is not easy or intuitive and processes are not easy to remember. I found myself having to look up how to do things everytime I needed to do them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best there is!

Reviewed 4 months ago

DonorPerfect has been a vital tool in our fundraising journey. They have given us the momentum to increase our fundraising exponentially!

Pros

I love that it is user-friendly and has training for everything!

Cons

On the new goal-setting feature, I wish you could set individual goals and overall goals for users.

DonorPerfect FAQs and common questions

Q. What type of pricing plans does DonorPerfect offer?

DonorPerfect has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of DonorPerfect?

DonorPerfect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does DonorPerfect support?

DonorPerfect supports the following languages:
English


Q. Does DonorPerfect support mobile devices?

DonorPerfect supports the following devices:
Android, iPad, iPhone


Q. Does DonorPerfect offer an API?

Yes, DonorPerfect has an API available for use.


Q. What other apps does DonorPerfect integrate with?

DonorPerfect integrates with the following applications:
Constant Contact, SimpleTix, QuickBooks Online Advanced, Form+, Prospect Research Online, Quickbooks Online, Agile Ticketing, ReadySetAuction, VolunteerLocal


Q. What level of support does DonorPerfect offer?

DonorPerfect offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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