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Kindrid

Mobile giving and donor engagement for churches & nonprofits

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Kindrid Pricing, Features, Reviews and Alternatives

Kindrid product overview

What is Kindrid?

Kindrid is a web-based donation software for churches and nonprofits who want to engage new givers and increase generosity. The Kindrid platform enables users to send and receive gifts of any amount via SMS, online, or via the church's app. Kindrid offers powerful backend tracking and management tools that provide organizations with a quick and comprehensive overview of their donation totals, donor information, and more.

Key benefits of using Kindrid

With Action Links, you can activate your church at a moment's notice—add a giving designation, customize the link, and post to social media where individuals can give with one click!

Kindrid helps your church optimize your online giving experience with fully customized Giving Pages that reflect your brand, not ours.

Kindrid tracks all data including giving totals, campuses and gifts, and visually displays it through a dynamic dashboard.

Kindrid integrates seamlessly with various church management softwares such as Church Community Builder, Shelby, Fellowship One, Ministry Platform, Arena, Breeze, ACS, and Servant Keeper.

All financial data and information entered into Kindrid is encrypted and stored by Level 1 PCI compliant standards.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

Documentation
Webinars
Live Online

Kindrid pricing information

Value for money

4.7

/5

128

Starting from

$

15

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Kindrid features

Functionality

4.6

/5

128
Total Features20 3 categories

Most valued features by users

Event Management
Pledge Management
Donor Management
Online Giving
Mobile Access
Activity Dashboard
Contact Database
Mobile Giving

Functionality contenders

Kindrid users reviews

Overall rating

4.7

/5

128

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10
Rating distribution

5

4

3

2

1

94

29

4

0

1

Pros
I love that Kindrid makes it easy to give. They also have great security for givers and have intelligent options - such as giving directly from your bank account to avoid credit and debit card fees.

John R.

I love working with Kindrid they have a great product and the best customer service out there.

TE

Theresa E.

Kindrid is very user friendly and offers a great interface for the end user which can be very appealing for the organization.

KA

Kelsey A.

Cons
The only downside for the software is that there is a fee for card services. As a user, you have the option to pay this fee so that the church doesn't incur those costs.

CG

Charisa G.

We really miss the addresses of the new contributors.

GH

Ginny H.

Difficult transition on the back end and seems we are consistently having issues on processing.

JN

Jennifer N.

Overall rating contenders

Overall Rating

A quality way of equipping your church to give!

Reviewed 2 months ago

Transcript

Jonathan: Hi, my name is Jonathan. I'm a lead pastor of a church, and I would give Kindrid a five star...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Needed Innovation

Reviewed 2 years ago
Pros

Why did it take so long for mobile giving to become a thing? Kindrid is an innovation that finally represents the true generational shift in finance management and giving. Millennials just don't carry cash! (Don't even get stated on checks. What are those?) But it doesn't mean they don't want to give. This text-to-give platform makes it easy for people to give to institutions such as churches, non-profits, and any other kind of benefit fundraiser situation on the go from their phone. It's the needed innovation in a modern landscape and exactly the kind of problem technology should be solving for our everyday lives.

Cons

Of course we wish everything were automatic, and that's not always the case. There is a one-time setup for first givers that is unavoidable. But the platform does its best to make it as painless as possible through a series of onboarding texts to get your account information and verifications. Overall, it could be worse. And once complete, you never have to do it again (thank goodness). Another possible con is some phone carriers don't allow you to text short codes--but this can be resolved since Kindrid provides a full-length phone number (you just have to get it).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy platform that will make a big impact on your digital giving

Reviewed 4 years ago

An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.

Pros

Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful.

Cons

We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately.

Vendor response

Hi there Jacob! Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon! Thanks again, -Alex, KINDRID Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Text to Give

Reviewed 2 months ago

Kindrid is a wonderful company. If you need help in any way their techs are always helpful and walk you through any thing you need help with. They will do one on one training with you if you want it.

Pros

It is easy to set up the software . It has multiple features that allow it to be used for more than just regular donations. The ability to set up forms for events is a great asset . They have online training and whenever there are updates they walk you through the new features.

Cons

Not the software per se but when someone accidentally gives a wrong amount by ACH it takes up to 10 days to be able to refund the money back to the bank account. It is not Kindrid's fault, but is it frustrating, A donation by credit card can be refunded immediately..

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buyers Be Ware!

Reviewed 2 years ago

If I were reviewing this company based on the experience we had with them during the first 3 1/2 years of working with them, I would rate them at 4 Stars - not perfect - but typically able to resolve any problems within a reasonable time frame. If I were reviewing them based on our most recent experiences I would be lamenting the fact that a rating lower than zero stars doesn't exist.

Pros

We selected Kindrid 3 1/2 years ago, specifically for it's text-to-give feature. The service was simple, safe, and affordable, and worked well for us for 3 1/2 years, until it went south at the beginning of this month.

Cons

We've just come through our second weekend of not being able to offer a text-to-give option to our members due to a technical glitch on Kindrid's end. We've reached out to rep at Kindrid and he has told us that the best solution he can offer is to give our members a new phone number to use for text-to-give. I've told him this won't work because we already have a one year supply (40,000) of pre-printed...

Vendor response

Hi Rick! Thank you for your feedback. The Kindrid team exists to serve the church. We believe in generosity and in your local church. Everything we do is to empower your community to experience, understand, and participate deeper in the unique vision of your church. Unfortunately, the text giving issue is at the cell phone carrier level. We have been working to resolve this issue with them and have an alternative method of resolution with shortcode texting availability. We are so sorry you are experiencing this issue, and we have been working diligently to resolve with our text offering partners and wireless carriers. Please contact us; we'd like to talk to you more about our shortcodes. We value your feedback and want to help you with this issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Giving Platform!

Reviewed 2 years ago

Online Giving. Text to Give. Recurring Giving.

Pros

Very intuitive interface, straight forward and packed with tons of features. Their text to give feature was the main reason that we made the switch from our previous giving platform. Before the switch we had maybe 20% of our congregation give through our online platform. Since we have made the switch over to Kindrid we are now at around 90% of our giving comes from either online or text to give. Also, we have seen increases in overall giving year-over-year. They also give you a fair amount of promotional tools to promote and encourage generous giving. 10 out 10 would recommend Kindrid!

Cons

I have nothing negative to say about them.

Kindrid FAQs and common questions

Kindrid has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription


Kindrid has the following typical customers:
Mid Size Business, Non Profit, Small Business


Kindrid supports the following languages:
English


No, Kindrid does not have an API available.


Kindrid integrates with the following applications:
Church Office Online, Church Community Builder, Servant Keeper, Arena PLM, Breeze, Microsoft Excel


Kindrid offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

Related categories