Kindrid Pricing, Features, Reviews & Comparison of Alternatives

Kindrid

Mobile giving and donor engagement for churches & nonprofits

4.68/5 (127 reviews)

Kindrid overview

What is Kindrid?

Kindrid is a web-based donation software for churches and nonprofits who want to engage new givers and increase generosity. The Kindrid platform enables users to send and receive gifts of any amount via SMS, online, or via the church's app. Kindrid offers powerful backend tracking and management tools that provide organizations with a quick and comprehensive overview of their donation totals, donor information, and more.

Kindrid provides a complete set of digital giving tools that make it possible to send donations to a church or nonprofit via app, SMS, or web using any device, including kiosks. When giving via SMS, the giver can simply sends a text to their church's special Giving Number, which automatically confirms their gift and gift details in a text response.

We also know that simple technology isn't enough. That's why we partner with the churches we serve to offer customized slides, videos, and printable materials for promotional use. Administrators can track totals and data in real-time including giver information, designation tracking, and campus tracking. Kindrid offers database and API integration, as well as seamless integration with various third-party church management solutions.
kindrid.com

Pricing

Starting from
$15/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Kindrid screenshot: True Text Giving means your givers can give with one textKindrid screenshot: Customized online giving for YOUR church's brandKindrid screenshot: Gift reportingKindrid screenshot: Robust reporting featuresKindrid screenshot: Robust event registration and management

Kindrid reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.8
  4.8
Patricia Savage

A Needed Innovation

Used occasionally for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

Pros
Why did it take so long for mobile giving to become a thing? Kindrid is an innovation that finally represents the true generational shift in finance management and giving. Millennials just don't carry cash! (Don't even get stated on checks. What are those?) But it doesn't mean they don't want to give. This text-to-give platform makes it easy for people to give to institutions such as churches, non-profits, and any other kind of benefit fundraiser situation on the go from their phone. It's the needed innovation in a modern landscape and exactly the kind of problem technology should be solving for our everyday lives.

Cons
Of course we wish everything were automatic, and that's not always the case. There is a one-time setup for first givers that is unavoidable. But the platform does its best to make it as painless as possible through a series of onboarding texts to get your account information and verifications. Overall, it could be worse. And once complete, you never have to do it again (thank goodness). Another possible con is some phone carriers don't allow you to text short codes--but this can be resolved since Kindrid provides a full-length phone number (you just have to get it).

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Jodi Kemler

The Kindrid Team is great; I use the product daily and it meets my needs to process our text giving.

Used daily for 2+ years
Reviewed 2018-06-11
Review Source: Capterra

This software allowed our organization (a church) to offer text giving to both our members and to guest users. Anyone was able to make a donation to our church. Sometimes we have a special designated offering and this software allows me to easily make changes and additions to categorize the gifts. This software also interfaces well with my financial software and it allows me to import the text giving directly into my contribution database (I use ACS). I have been using this software for several years and use it almost daily. I allows me to see in real time each gift amount and donor information as it is given. It has increased our giving both in amount and in frequency. Many of our donors set up recurring gifts which is a wonderful feature. Anytime that I needed any assistance from Kindrid I was able to reach them immediately in online live conversation and they have always been very attentive and knowledgeable and able to assist me. I am thankful for this product and it definitely meets and even exceeds my needs.

Pros
I love how quickly the Kindrid Team responds to my questions and helps me to walk through with set up and any changes that I want to make to our text giving platform. I also love that this product captures information from the text giving in real time and I can see donations as they happen. This product interfaces with my ACS giving software which makes importing text donations to my financial software so easy. It is very user friendly with set up and making changes as needed. I would definitely recommend this product.

Cons
I would prefer that the per donation charges and fees were applied and debited monthly rather than from each individual transaction. I realize that this may be a personal preference but I use another software for other credit and debit processing that does it this way and I find it works much better for me in my bookkeeping when I am able to track a one time monthly charge and fee rather than individual transaction fees. I do realize this may not be as beneficial to Kindrid however. They do bill the plan fee monthly but each transaction fee is posted individually to the transaction.

Response from Kindrid


Thanks for taking the time to write this review, Jodi! We appreciate your feedback on having the processing fees be deducted monthly. I've sent that feature request over to our product team for consideration.

We're grateful to be serving Oak Hill Baptist church!

Thanks again,
The KINDRID Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rick Mandl

Buyers Be Ware!

Used daily for 2+ years
Reviewed 2019-11-10
Review Source: Software Advice

If I were reviewing this company based on the experience we had with them during the first 3 1/2 years of working with them, I would rate them at 4 Stars - not perfect - but typically able to resolve any problems within a reasonable time frame. If I were reviewing them based on our most recent experiences I would be lamenting the fact that a rating lower than zero stars doesn't exist.

Pros
We selected Kindrid 3 1/2 years ago, specifically for it's text-to-give feature. The service was simple, safe, and affordable, and worked well for us for 3 1/2 years, until it went south at the beginning of this month.

Cons
We've just come through our second weekend of not being able to offer a text-to-give option to our members due to a technical glitch on Kindrid's end. We've reached out to rep at Kindrid and he has told us that the best solution he can offer is to give our members a new phone number to use for text-to-give. I've told him this won't work because we already have a one year supply (40,000) of pre-printed giving envelopes on hand that contain the original instructions that Kindrid gave us for text-to-give, which include the same phone number that we've been using for the past 3 1/2 years. The best suggestion rep could offer was to tell our members to not use out text-to-give option and instead to give directly through our giving portal. Here we are entering the holiday season and I need to shop for another provider to meet our text-to-give needs.

Response from Kindrid


Hi Rick! Thank you for your feedback. The Kindrid team exists to serve the church. We believe in generosity and in your local church. Everything we do is to empower your community to experience, understand, and participate deeper in the unique vision of your church.

Unfortunately, the text giving issue is at the cell phone carrier level. We have been working to resolve this issue with them and have an alternative method of resolution with shortcode texting availability. We are so sorry you are experiencing this issue, and we have been working diligently to resolve with our text offering partners and wireless carriers. Please contact us; we'd like to talk to you more about our shortcodes.
We value your feedback and want to help you with this issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Jacob Paukovitz

Easy platform that will make a big impact on your digital giving

Used daily for 2+ years
Reviewed 2017-12-05
Review Source: Capterra

An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.

Pros
Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful.

Cons
We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately.

Response from Kindrid


Hi there Jacob!
Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon!
Thanks again,
-Alex, KINDRID Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Joshua Harkins

Amazing Giving Platform!

Used daily for 1-2 years
Reviewed 2019-08-22
Review Source: Capterra

Online Giving. Text to Give. Recurring Giving.

Pros
Very intuitive interface, straight forward and packed with tons of features. Their text to give feature was the main reason that we made the switch from our previous giving platform. Before the switch we had maybe 20% of our congregation give through our online platform. Since we have made the switch over to Kindrid we are now at around 90% of our giving comes from either online or text to give. Also, we have seen increases in overall giving year-over-year. They also give you a fair amount of promotional tools to promote and encourage generous giving. 10 out 10 would recommend Kindrid!

Cons
I have nothing negative to say about them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kindrid pricing

Starting from
$15/month
Pricing options
Subscription
View Pricing Plans

$45/month

All Kindrid features + tiered processing based on volume

Note: 5-Digit Short Code for gatherings of 8,000 or more people are available for an additional $100/month. Tiered processing is available. Credit/debit cards have a 2.6% + 35¢ standard processing fee and just 0.75% + 30¢ for Bank Giving (ACH). No sign up fees, contracts or other hidden costs.

Kindrid features

Activity Dashboard
Contact Database
Customizable Branding
Event Management

API (59 other apps)
Access Control (43 other apps)
Attendance Management (54 other apps)
Automatic Notifications (48 other apps)
Campaign Management (43 other apps)
Communication Management (49 other apps)
Contact Management (44 other apps)
Credit Card Processing (49 other apps)
Custom Fields (53 other apps)
Customizable Reporting (52 other apps)
Data Import/Export (59 other apps)
Electronic Payments (64 other apps)
Registration Management (45 other apps)
Reporting & Statistics (72 other apps)
Third Party Integration (57 other apps)
Volunteer Management (45 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Kindrid

Key features of Kindrid

  • Donate by text
  • Manage donation methods
  • Branding
  • Scheduled donations
  • Bank transfers and deposits
  • Add and track campuses
  • Set up tithe and offering designations
  • Donation tracking
  • Donor database
  • Gift management
  • Mobile donations
  • Online donations
  • Receipts / statements
  • Recurring donations
  • Third party integrations
  • Bank level security
  • Designated giving
  • Church information
  • Bank information
  • Debit / credit Card
  • Custom promotional materials
  • Dashboard
  • Short code option
  • Donate by kiosk
View All Features

Benefits

With Action Links, you can activate your church at a moment's notice—add a giving designation, customize the link, and post to social media where individuals can give with one click!

Kindrid helps your church optimize your online giving experience with fully customized Giving Pages that reflect your brand, not ours.

Kindrid tracks all data including giving totals, campuses and gifts, and visually displays it through a dynamic dashboard.

Kindrid integrates seamlessly with various church management softwares such as Church Community Builder, Shelby, Fellowship One, Ministry Platform, Arena, Breeze, ACS, and Servant Keeper.

All financial data and information entered into Kindrid is encrypted and stored by Level 1 PCI compliant standards.