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Bonterra Network for Good Logo

Fundraising software for small nonprofit organizations

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Bonterra Network for Good - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Bonterra Network for Good overview

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Based on 934 verified user reviews

What is Bonterra Network for Good?

Bonterra Network for Good is a nonprofit solution offering key features such as donor management, donation tracking, contact management, payment processing, and online giving, among others.

Who uses Bonterra Network for Good?

By industry, Bonterra Network for Good reviewers are most commonly professionals in non-profit organization management (45%). The most frequent use case cited by reviewers is fundraising & donor management (59%).

What do users say about Bonterra Network for Good pricing?

Reviewers feel Bonterra Guided Fundraising offers good value for money, as all features are included and pricing is competitive for small to medium nonprofits. However, some users report hidden costs, expensive upgrades, and sustainability concerns after discounts expire.

What are the most popular integrations for Bonterra Network for Good?

The Bonterra Network for Good integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.2 out of 5 for its integration with Bonterra Network for Good.

Starting price

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Pros & Cons

Responsiveness

Centralization

Design

Messaging

Complexity

Reliability

Bonterra Network for Good’s user interface

Ease of use rating:

Bonterra Network for Good pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(30)
3-4(237)
5(667)

What do users say about Bonterra Network for Good?

Reviewers appreciate Bonterra Network for Good’s responsive customer support, helpful onboarding, and accessible training resources. They find donor management, fundraising, and email communication features effective for streamlining tasks and boosting engagement. Many say the intuitive interface and integrated database simplify daily operations and reporting.

Some indicate that learning the system takes time, and they encounter limitations in customization, reporting, and event management. They mention pricing concerns, especially for small nonprofits, and note occasional glitches or delays in support. They wish for more flexible templates, better syncing, and improved reporting options to meet diverse organizational needs.

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Who uses Bonterra Network for Good?

Based on 934 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Civic & Social Organization
Education Management
Health, Wellness and Fitness
Others

Use cases

Fundraising & Donor Management
Nonprofit
Donation Management
Fundraising
Nonprofit CRM

Bonterra Network for Good's key features

GetApp's analysis of 114 verified user reviews collected between July 2021 and December 2024 identifies Bonterra Guided Fundraising's most critical features and summarizes user sentiment about those features.

Donor management

Reviewers appreciate Bonterra Guided Fundraising's Donor Management capabilities. They report that it allows for creating custom fields, tracking donor information, and segmenting donors for personalized communication. Users find it helpful for managing donor engagement, sending specific emails, and acknowledging gifts. They say it consolidates multiple platforms, making donor information easy to update and access. They highlight the ability to group donors, track donation history, and maintain accurate records, which saves time and enhances donor stewardship. Of the 53 Bonterra Guided Fundraising users who gave detailed accounts of their use of Donor Management, 100% rated this feature as important or highly important.

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“You can create custom fields for your donor contacts and custom fields for donations allowing you to track the information specific to your organization.”
CS

Cindy S.

Administrative Director

“We needed a system that allowed us to receive donations, acknowledge the donors and send out blast emails about the organization. Bonterra gives us that all in one platform. ”
EE

Elain E.

Operations Manager


Donation tracking

Users report that Bonterra Guided Fundraising's Donation Tracking is invaluable for keeping track of donations and sending appreciation notices. They appreciate the ability to filter by time period, search by donor, and manage offline payments. Reviewers indicate that it helps manage trends, set realistic goals, and analyze data. They find it easy to pull reports, categorize donations by campaigns, and track donor contact information, which aids in fundraising decisions and donor engagement. Of the 52 Bonterra Guided Fundraising users who gave detailed accounts of their use of Donation Tracking, 100% rated this feature as important or highly important.

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“This allows us to quickly and easily see what donations have come in. The ability to filter by any time period or search by donor makes it invaluable. ”
KA

Krista A.

Executive Director

“Ability to record and manage offline payments, included in downloads to QuickBooks Online. Wasn't done throughout 2022, but in 2023, NFG will be fully optimized. ”
LJ

Lisa J.

Bookkeeper


Contribution tracking

Reviewers highlight Bonterra Guided Fundraising's Contribution Tracking as a key aspect for understanding donor patterns and planning future campaigns. They appreciate the ability to filter donor lists, customize email blasts, and create custom reports. Users report that it provides immediate notifications of donations, helps with Board presentations, and allows quick access to historical and current giving data. They find it essential for staying on top of donor attention and enhancing organizational strength. Of the 15 Bonterra Guided Fundraising users who gave detailed accounts of their use of Contribution Tracking, 100% rated this feature as important or highly important.

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“We can easily filter our list of donors to ascertain giving patterns in our donor base, helping us to tailor our fundrasing efforts to subgroups within our donor base. ”
EL

Elizabeth L.

Board Member and Volunteer

“This is invaluable to see who is current, who is lapsed, to see donors' patterns, and to help me stay on top of donor attention.”
LE

Linda E.

President


Contact management

Users find Bonterra Guided Fundraising's Contact Management capabilities very useful. They report that it allows for creating different types of contact lists, grouping donors, and maintaining a clean database. Reviewers appreciate the alerts on potential duplicate entries, the ability to add notes, and the ease of sending letters and emails. They say it simplifies communication with donors, supports succession planning, and provides easy access to donor information, which is important for fundraising efforts. Of the 19 Bonterra Guided Fundraising users who gave detailed accounts of their use of Contact Management, 100% rated this feature as important or highly important.

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“I like that this system lets you create different types of contact lists, such as a "Board Members" list and a "Clients" list. So far, we have made two different lists and plan to make a couple more!”
HB

Heleena B.

Program Coordinator/Community Outreach Specialist

“Alerts on potential duplicate entries are helpful. I also use the notes and upload feature frequently so I can look at a glance to see what my last interaction with a donor was. This helps me prepare for my next contact with them.”
CF

Cindy F.

Executive Director


Payment processing

Reviewers indicate that Bonterra Guided Fundraising's Payment Processing is efficient and dependable. They appreciate the quick turnaround in funding balances and the seamless experience for donors. Users report that it simplifies tracking donations and payments, and integrates well with accounting systems. They highlight the ability to use various payment methods, although some mention the lack of PayPal and Apple Pay options. They find it a great time saver and essential for maintaining donor trust. Of the 33 Bonterra Guided Fundraising users who gave detailed accounts of their use of Payment Processing, 97% rated this feature as important or highly important.

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“you can see and track donations and payments coming in and easily track how much will be dumped in on the 15th of the month.”
KM

Kevin M.

Executive Director

“Having this feature means our donors have a seamless experience when giving. This means they associate the seamless giving with a positive experience with our organization.”
RR

R. R.

Founding President and CEO


Online giving

Users report that Bonterra Guided Fundraising's Online Giving feature is easy to set up and use. They appreciate the ability to integrate with social media and provide links for donations. Reviewers highlight the automatic entry of online donations, sending of receipts, and tracking of donor data. They say it expands donor reach, reduces physical mailings, and is preferred by many donors. They find it secure, simple, and effective for increasing donation capabilities and engaging tech-savvy donors. Of the 32 Bonterra Guided Fundraising users who gave detailed accounts of their use of Online Giving, 94% rated this feature as important or highly important.

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“The use of online giving makes it easier to collect donor data and helps skip the time-consuming step of adding each donation.”
JH

Jenn H.

Director of Fund Development & Communications

“It allows our donors to donate directly with ease of pushing a button”
RJ

Rebecca J.

Executive Director


All Bonterra Network for Good features

Features rating:

Registration management
Contact database
Bid management
Real-Time reporting
Dashboard
Alerts/Notifications
Activity tracking
Accounting integration
Customizable templates
Customizable reports
Reporting & statistics
For nonprofits
Fundraising management
Data import/export
Electronic payments
Campaign management
Credit card processing
Reporting/Analytics
Member database
Email marketing
Recurring giving
Event scheduling
Receipt management
Online auction
Search/Filter
Email management
Online bidding
CRM
Customizable fields
Event management
Attendee management
Mobile giving
Online forms
Customizable branding
Customizable forms
Forms management
Mobile access
Social media integration
Accounting
Pledge management
Watch list
Real-Time analytics
Real-Time data
Volunteer management
Web forms
Ticketing
Real-Time monitoring
Real-Time notifications
Third-Party integrations
Task scheduling
Task management
Summary Reports
Sponsorship management
Social promotion
Reminders
Silent auction
Absentee bidding
Access controls/permissions
Activity dashboard
API
Attendance management
Auction management
Billing & invoicing
Budgeting/Forecasting
Buy now option
Calendar management
Campaign planning
Campaign Segmentation
Catalog management
Communication management
Discount management
Document storage
Drag & drop
Email reminders
Email templates
Email tracking
Event ticketing
Event Tracking
Image library
Inventory management
Live auction
Mobile alerts

Bonterra Network for Good awards

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Bonterra Network for Good logo
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Bonterra Network for Good pricing

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range
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User opinions about Bonterra Network for Good price and value

Value for money rating:

Of 60 reviews that provide robust commentary on Bonterra Network for Good's price and value, 70% mention it in a positive light.

Some reviewers feel that Bonterra Guided Fundraising offers good value for money, highlighting that all functionality is included in the price, eliminating the need for third-party providers. They appreciate the customizable campaign pages at no additional charge and the cost-effective customer service. Users think the software is reasonably priced for the benefits it provides, such as ease of use, donor tracking, and webinar features. Some users report that the software's cost is justified by the increase in donations and time savings. They also find the pricing competitive and suitable for small to medium nonprofits.

However, some users say the software is expensive, especially for small nonprofits with limited budgets. They report hidden costs, ongoing charges, and a pricing model based on contacts, which can inflate costs. Some reviewers indicate that the high cost has led them to switch to other platforms. They also mention that the cost of customizations and upgrades can be prohibitive. Some users find the software's price not sustainable after initial grants or discounts expire.

, and

To see what individual users think of Bonterra Network for Good's cost and value, check out the review excerpts below.

“I like how streamlined it is, that all the functionality is connected and included in the price as opposed to using several third party providers of email or auction services that may or may not be included in the cost. ”
WS

Wendy S.

Director of Development

“We explored purchasing similar services from competitors in the field, and found Bonterra's package and personal to be more accessible and affordable.”
EL

Elizabeth L.

Board Member and Volunteer

“They not only charge a flat rate for services but ALSO a percentage so there are a LOT of hidden costs.”
KC

Kendra C.

Executive Director

Bonterra Network for Good integrations (4)

Integrations rated by users

We looked at 934 user reviews to identify which products are mentioned as Bonterra Network for Good integrations and how users feel about them.

Integration rating: 4.6 (11)

Our Board of Directors loves to see numbers and by combining QuickBooks and network for good it shows a very accurate number as to what donors are giving, what donors have lapsed, and how we can do better.

We have a staffing shortage in our administrative team. Integrating to Quickbooks reduces some redundancy of manual entry into two systems. That's a huge time saver for our part-time admin.

Our accountant and Business Manager are happy. If they are happy, we are happy.

JD

Joanne D.

Chief Operating Officer

1/3

Bonterra Network for Good customer support

What do users say about Bonterra Network for Good customer support?

Customer support rating:

We analyzed 317 verified user reviews to identify positive and negative aspects of Bonterra Network for Good customer support.

Widespread user sentiment highlights the responsiveness and quick turnaround of the customer support team.

A large number of users praise the friendliness, patience, and professionalism of support staff, even with basic questions.

Frequently reported by users is the ease of contacting support through multiple channels, including phone, email, and online chat.

Broad user base appreciates the knowledgeable assistance and helpful training provided during onboarding and troubleshooting.

Support options

Chat
Email/help desk
Faqs/forum
Knowledge base

Training options

Webinars
Live online
Documentation
Videos

To see what individual users say about Bonterra Network for Good's customer support, check out the review snippets below.

“You can absolutely tell that the people who built this product know their customers and their customers' needs. If I had to pick one word to describe my experience with NFG, I'd pick "responsive." When I email or call, I get an instant response. When I want to talk out a process I'm not tolerated - I'm welcomed! When I have a need that isn't yet part of the database, I know I'm taken seriously and that whatever I've identified is now part of NFG's plans for the future. ”

RL

Ricci L.

President & CEO

“The support team provides personal and quick answers to every question. As we learned, we asked some pretty simple questions and we were met with great patience and no judgement about our learning curve.”

BD

Barbara D.

“The responsiveness of the customer service has been impressive. When I get lost in the instructions, I feel confident that I can reach out to the help desk and get a response fairly quickly.”

AH

Anisa H.

Director of Development

Bonterra Network for Good FAQs

Q. What type of pricing plans does Bonterra Network for Good offer?

Bonterra Network for Good has the following pricing plans:
Pricing model: Subscription


Q. What is Bonterra Network for Good used for?

Bonterra Guided Fundraising is a fundraising software that helps small nonprofit organizations manage event ticketing, task scheduling, data migration, donor communications, and other administrative processes on a centralized platform. It allows staff members to create mobile-responsive fundraising pages with custom forms and surveys. Bonterra Guided Fundraising enables team members to create and maintain a donor database with information such as name, address, phone number, email ID, and donation history. It lets employees automatically create and send thank you messages, tax receipts, and bulk SMS to donors. It comes with a built-in editing tool, which lets users select layouts, add images, and generate personalized emails. It also allows nonprofit organizations to send out direct mail campaigns, manage text-to-give and text-to-pledge operations, and handle data migration.


Q. What are the benefits of using Bonterra Network for Good?

Raise funds through beautifully branded giving pages and events, so you can attract new donors and exceed your fundraising goals.

Engage donors and supporters with personalized emails, text messages, and videos so you can reach them no matter where they are.

Measure and track supporter activity and fundraising efforts all in one place with clear, simple visuals, and charts.

Feature highlights:
- Guided approach
- All-in-one software
- Virtual, hybrid, in-person events
- Auctions
- Fundraising coaches


Q. Who are the typical users of Bonterra Network for Good?

Bonterra Network for Good has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Bonterra Network for Good support?

Bonterra Network for Good supports the following languages:
English


Q. Does Bonterra Network for Good support mobile devices?

Bonterra Network for Good supports the following devices:
Android, iPad, iPhone


Q. Does Bonterra Network for Good offer an API?

Yes, Bonterra Network for Good has an API available for use.


Q. What other apps does Bonterra Network for Good integrate with?

Bonterra Network for Good integrates with the following applications:
QuickBooks Online


Q. What level of support does Bonterra Network for Good offer?

Bonterra Network for Good offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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