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Bonterra Guided Fundraising Logo

Fundraising software for small nonprofit organizations

Last updated: February 2025

Table of Contents

Bonterra Guided Fundraising - 2025 Pricing, Features, Reviews & Alternatives

What is Bonterra Guided Fundraising?

Bonterra Guided Fundraising is a fundraising software that helps small nonprofit organizations manage event ticketing, task scheduling, data migration, donor communications, and other administrative processes on a centralized platform. It allows staff members to create mobile-responsive fundraising pages with custom forms and surveys.

Bonterra Guided Fundraising enables team members to create and maintain a donor database with information such as name, address, phone number, email ID, and donation history. It lets employees automatically create and send thank you messages, tax receipts, and bulk SMS to donors. It comes with a built-in editing tool, which lets users select layouts, add images, and generate personalized emails. It also allows nonprofit organizations to send out direct mail campaigns, manage text-to-give and text-to-pledge operations, and handle data migration.

Benefits of using Bonterra Guided Fundraising

Raise funds through beautifully branded giving pages and events, so you can attract new donors and exceed your fundraising goals.

Engage donors and supporters with personalized emails, text messages, and videos so you can reach them no matter where they are.

Measure and track supporter activity and fundraising efforts all in one place with clear, simple visuals, and charts.

Feature highlights:
- Guided approach
- All-in-one software
- Virtual, hybrid, in-person events
- Auctions
- Fundraising coaches

Starting from

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No pricing info

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Bonterra Guided Fundraising’s pros and cons based on 929 verified reviews

To identify what users like and dislike about Bonterra Guided Fundraising, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

Verified reviewer profile picture
Verified reviewer profile picture
To determine these pros and cons insights, we analyzed responses from 929 verified reviews

Comprehensive fundraising management

98% of reviewers feel positive about Network for Good’s fundraising management. Users say it simplifies donor management and email marketing, making it easy to track and engage donors. They appreciate the integration of communication and bookkeeping tools, which help maximize fundraising efforts. Some users report significant improvements in their fundraising results, including increased proceeds and better donor engagement. The platform's ability to manage campaigns, events, and donor profiles in one place is highly valued.

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“The systems ability to make donor management and email marketing easy and intuitive has allowed us to quickly grasp the basics of online fundraising and get superior results.”
“Provides integration of communication and book keeping tools; clear tracking of donors and constituents to help target and maximize fundraising and communication efforts.”

Personalized coaching support

96% of reviewers feel positive about Network for Good’s coaching. Users find the personal coaching invaluable for maximizing the software's benefits. They appreciate the guidance and confidence-building provided by coaches, which helps them excel in their fundraising roles. Some users mention that coaching sessions offer new ideas and strategies, enhancing their overall fundraising efforts. The affordability and professionalism of the coaching support are also highlighted.

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“This company offers personal coaching for non-profit users to best utilize the software to get the most benefit for your dollar. ”
“He helped instill confidence and guided me in my first months, and I have excelled in this role with immense thanks to my coach and Network for Good.”

Effective video communication

93% of reviewers feel positive about Network for Good’s video communication features. Users appreciate the ability to send personalized video messages to donors, which enhances engagement and gratitude. They find the video tools easy to use and effective for acknowledging donations and updating supporters. The integration of video with other communication methods like email and text is also valued for its versatility and impact.

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“My favorite feature is that donations can be acknowledged with an individual custom video, easily made on your phone or laptop and sent to the donor via text or email. ”
“I like Network for Good's overall platform and interface. When I began working for CMCA two years ago I was able to quickly learn the system and do at least the basic things to ensure that donations were being recorded, acknowledged, and that donors were being kept informed about the work they were supporting. As I've been using Network for Good more, I've gotten better at using the analytics and reporting tools more effectively and efficiently and have fallen in love with the tools available to do individual and group video thank yous or updates and to text donors.”

Limited reporting capabilities

51% of reviewers feel negative about Network for Good’s reporting capabilities. Users report difficulties with creating complex and customized reports, often finding the process unintuitive and cumbersome. Some reviewers mention inaccuracies and a lack of preset filters, which complicates data extraction and analysis. The overall reporting functionality is seen as limited compared to other systems.

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“There is no documentation on how to use and set-up accurate screens to give accurate reports. When calling support they cannot explain why the system does not produce the same information when producing similar reports on Donations or Contacts. ”
“It was difficult to create complex reports; it seemed to jam up when trying to run reports with quite a few parameters.”

Challenging setup process

41% of reviewers feel negative about Network for Good’s setup process. Users experience difficulties with initial setup, including issues with data uploads and synchronization with other systems. Some find the process time-consuming and confusing, particularly when dealing with duplicate records and connectivity problems. The need for multiple interactions with support to resolve setup issues is also a common concern.

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“We've had a lot of problems with dupes and figuring out the best way to dispose of dead records.”
“I do not want to have to speak with someone multiple times to set up a new system especially since I have been using for years.”

Bonterra Guided Fundraising's key features

GetApp's analysis of 114 verified user reviews collected between July 2021 and December 2024 identified Bonterra Guided Fundraising's most critical features and how it performs according to users.

Donor Management

Reviewers appreciate Bonterra Guided Fundraising's Donor Management capabilities. They report that it allows for creating custom fields, tracking donor information, and segmenting donors for personalized communication. Users find it helpful for managing donor engagement, sending specific emails, and acknowledging gifts. They say it consolidates multiple platforms, making donor information easy to update and access. They highlight the ability to group donors, track donation history, and maintain accurate records, which saves time and enhances donor stewardship. Of the 53 Bonterra Guided Fundraising users who gave detailed accounts of their use of Donor Management, 100% rated this feature as important or highly important.

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“You can create custom fields for your donor contacts and custom fields for donations allowing you to track the information specific to your organization.”
“We needed a system that allowed us to receive donations, acknowledge the donors and send out blast emails about the organization. Bonterra gives us that all in one platform. ”

Donation Tracking

Users report that Bonterra Guided Fundraising's Donation Tracking is invaluable for keeping track of donations and sending appreciation notices. They appreciate the ability to filter by time period, search by donor, and manage offline payments. Reviewers indicate that it helps manage trends, set realistic goals, and analyze data. They find it easy to pull reports, categorize donations by campaigns, and track donor contact information, which aids in fundraising decisions and donor engagement. Of the 52 Bonterra Guided Fundraising users who gave detailed accounts of their use of Donation Tracking, 100% rated this feature as important or highly important.

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“This allows us to quickly and easily see what donations have come in. The ability to filter by any time period or search by donor makes it invaluable. ”
“Ability to record and manage offline payments, included in downloads to QuickBooks Online. Wasn't done throughout 2022, but in 2023, NFG will be fully optimized. ”

Contribution Tracking

Reviewers highlight Bonterra Guided Fundraising's Contribution Tracking as a key aspect for understanding donor patterns and planning future campaigns. They appreciate the ability to filter donor lists, customize email blasts, and create custom reports. Users report that it provides immediate notifications of donations, helps with Board presentations, and allows quick access to historical and current giving data. They find it essential for staying on top of donor attention and enhancing organizational strength. Of the 15 Bonterra Guided Fundraising users who gave detailed accounts of their use of Contribution Tracking, 100% rated this feature as important or highly important.

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“We can easily filter our list of donors to ascertain giving patterns in our donor base, helping us to tailor our fundrasing efforts to subgroups within our donor base. ”
“This is invaluable to see who is current, who is lapsed, to see donors' patterns, and to help me stay on top of donor attention.”

Contact Management

Users find Bonterra Guided Fundraising's Contact Management capabilities very useful. They report that it allows for creating different types of contact lists, grouping donors, and maintaining a clean database. Reviewers appreciate the alerts on potential duplicate entries, the ability to add notes, and the ease of sending letters and emails. They say it simplifies communication with donors, supports succession planning, and provides easy access to donor information, which is important for fundraising efforts. Of the 19 Bonterra Guided Fundraising users who gave detailed accounts of their use of Contact Management, 100% rated this feature as important or highly important.

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“I like that this system lets you create different types of contact lists, such as a "Board Members" list and a "Clients" list. So far, we have made two different lists and plan to make a couple more!”
“Alerts on potential duplicate entries are helpful. I also use the notes and upload feature frequently so I can look at a glance to see what my last interaction with a donor was. This helps me prepare for my next contact with them.”

Payment Processing

Reviewers indicate that Bonterra Guided Fundraising's Payment Processing is efficient and dependable. They appreciate the quick turnaround in funding balances and the seamless experience for donors. Users report that it simplifies tracking donations and payments, and integrates well with accounting systems. They highlight the ability to use various payment methods, although some mention the lack of PayPal and Apple Pay options. They find it a great time saver and essential for maintaining donor trust. Of the 33 Bonterra Guided Fundraising users who gave detailed accounts of their use of Payment Processing, 97% rated this feature as important or highly important.

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“you can see and track donations and payments coming in and easily track how much will be dumped in on the 15th of the month.”
“Having this feature means our donors have a seamless experience when giving. This means they associate the seamless giving with a positive experience with our organization.”

Online Giving

Users report that Bonterra Guided Fundraising's Online Giving feature is easy to set up and use. They appreciate the ability to integrate with social media and provide links for donations. Reviewers highlight the automatic entry of online donations, sending of receipts, and tracking of donor data. They say it expands donor reach, reduces physical mailings, and is preferred by many donors. They find it secure, simple, and effective for increasing donation capabilities and engaging tech-savvy donors. Of the 32 Bonterra Guided Fundraising users who gave detailed accounts of their use of Online Giving, 94% rated this feature as important or highly important.

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“The use of online giving makes it easier to collect donor data and helps skip the time-consuming step of adding each donation.”
“It allows our donors to donate directly with ease of pushing a button”

All Bonterra Guided Fundraising features

Features rating:

Dashboard
Accounting Integration
Customizable Templates
Activity Tracking
Alerts/Notifications
Registration Management
Contact Database
Real-Time Reporting
Bid Management
For Nonprofits
Reporting & Statistics
Fundraising Management
Data Import/Export
Electronic Payments
Campaign Management
Member Database
Reporting/Analytics
Recurring Giving
Credit Card Processing
Receipt Management
Email Marketing
Search/Filter
Email Management
Online Bidding
Event Scheduling
Online Auction
CRM
Customizable Fields
Attendee Management
Event Management
Mobile Giving
Online Forms
Forms Management
Customizable Branding
Social Media Integration
Mobile Access
Pledge Management
Real-Time Data
Real-Time Analytics
Real-Time Monitoring
Real-Time Notifications
Reminders
Silent Auction
Social Promotion
Sponsorship Management
Summary Reports
Task Management
Task Scheduling
Third-Party Integrations
Ticketing
Volunteer Management
Watch List
Web Forms
Absentee Bidding
Access Controls/Permissions
Activity Dashboard
API
Attendance Management
Auction Management
Billing & Invoicing
Budgeting/Forecasting
Buy Now Option
Calendar Management
Campaign Planning
Campaign Segmentation
Catalog Management
Communication Management
Customizable Forms
Customizable Reports
Discount Management
Document Storage
Drag & Drop
Email Reminders
Email Templates
Email Tracking
Event Ticketing
Event Tracking
Image Library
Inventory Management
Live Auction
Mobile Alerts

Bonterra Guided Fundraising awards

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Bonterra Guided Fundraising pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Bonterra Guided Fundraising price and value

Value for money rating:

Of 60 reviews that provide robust commentary on Bonterra Guided Fundraising's price and value, 70% mention it in a positive light.

Some reviewers feel that Bonterra Guided Fundraising offers good value for money, highlighting that all functionality is included in the price, eliminating the need for third-party providers. They appreciate the customizable campaign pages at no additional charge and the cost-effective customer service. Users think the software is reasonably priced for the benefits it provides, such as ease of use, donor tracking, and webinar features. Some users report that the software's cost is justified by the increase in donations and time savings. They also find the pricing competitive and suitable for small to medium nonprofits.

However, some users say the software is expensive, especially for small nonprofits with limited budgets. They report hidden costs, ongoing charges, and a pricing model based on contacts, which can inflate costs. Some reviewers indicate that the high cost has led them to switch to other platforms. They also mention that the cost of customizations and upgrades can be prohibitive. Some users find the software's price not sustainable after initial grants or discounts expire.

Check .

To see what individual users think of Bonterra Guided Fundraising's cost and value, check out the review excerpts below.

“I like how streamlined it is, that all the functionality is connected and included in the price as opposed to using several third party providers of email or auction services that may or may not be included in the cost. ”
“We explored purchasing similar services from competitors in the field, and found Bonterra's package and personal to be more accessible and affordable.”
“They not only charge a flat rate for services but ALSO a percentage so there are a LOT of hidden costs.”

Bonterra Guided Fundraising integrations (8)

Integrations rated by users

We looked through 929 user reviews, to identify which products are mentioned as Bonterra Guided Fundraising integrations, and what is the users perception.

Integration rating: 4.6 (8)

Our Board of Directors loves to see numbers and by combining QuickBooks and network for good it shows a very accurate number as to what donors are giving, what donors have lapsed, and how we can do better.

We have a staffing shortage in our administrative team. Integrating to Quickbooks reduces some redundancy of manual entry into two systems. That's a huge time saver for our part-time admin.

Our accountant and Business Manager are happy. If they are happy, we are happy.

JD

Joanne Dively

Chief Operating Officer

1/3

Integration rating: 4.5 (2)

It was important because it help make a space for our donors to connect with us directly.

JT

Jeneifer Threadcraft

CEO/Owner

Integration rating: 4.5 (2)

Our Sports & Recreation scheduling resides in another system and we want to keep them in sync. We also do extracts for general marketing or fundraising mailings to people who are not contacts in Network for Good. We pare these lists yearly but do not load them as we want to have hundreds of non-supporting contacts in our database.

NS

Nancy Smith

Data Coordinator

Instagram logo
Instagram

Integration rating: 5.0 (2)

Squarespace logo
Squarespace

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

Bonterra Guided Fundraising support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Webinars
Live Online
Documentation
Videos

Bonterra Guided Fundraising reviews

Overall rating

4.6

/5

929

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

661

191

47

15

15

Pros
“We absolutely loved the onboarding support and the monthly support we are receiving. We love how there is the opportunity to ask a question by clicking the chat box.”
“The best part of Network for Good is the ease of use. The built-in information tips and help guide you every step of the way.”
“I smile thinking about where we will be at this time next year because I know the Network for Good team will continue to coach and encourage us on towards excellence in the fundraising field.”
Cons
“What’s worse is that we discovered this accidentally, they already know about it because of complaints, and don’t seem interested in fixing it.”
“I was getting advice from too many people -- but the advice consisted of links to things that made no sense at all to me. I complained somewhat loudly about this issue.”
“If I had one complaint it's that the one-on-one training sessions are 30 minutes rather than 45 or 60 minutes.”

Bonterra Guided Fundraising FAQs

Q. What type of pricing plans does Bonterra Guided Fundraising offer?

Bonterra Guided Fundraising has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Bonterra Guided Fundraising?

Bonterra Guided Fundraising has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Bonterra Guided Fundraising support?

Bonterra Guided Fundraising supports the following languages:
English


Q. Does Bonterra Guided Fundraising support mobile devices?

Bonterra Guided Fundraising supports the following devices:
Android, iPad, iPhone


Q. Does Bonterra Guided Fundraising offer an API?

Yes, Bonterra Guided Fundraising has an API available for use.


Q. What other apps does Bonterra Guided Fundraising integrate with?

Bonterra Guided Fundraising integrates with the following applications:
QuickBooks Online


Q. What level of support does Bonterra Guided Fundraising offer?

Bonterra Guided Fundraising offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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