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ThankView Logo

Personalized video creation platform

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ThankView - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

ThankView overview

Based on 213 verified user reviews

What is ThankView?

ThankView is a fundraising program with key features that include customizable branding, campaign management, and more.

Who uses ThankView?

By industry, ThankView reviewers are most commonly professionals in higher education (43%). The most frequent use case for ThankView cited by reviewers is fundraising (63% of reviewers).

What are the most popular integrations for ThankView?

The ThankView integration most frequently cited by reviewers is Blackbaud Raiser's Edge NXT, a fundraising product rated 4.3 out of 5 for its integration with ThankView.

Starting price

3000flat rate /
per year

Alternatives

with better value for money


Pros & Cons

Personalization

Intuitiveness

Production

Capacity

ThankView’s user interface

Ease of use rating:

ThankView pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(15)
5(198)

What do users say about ThankView?

Reviewers indicate ThankView helps them create personalized video messages that strengthen donor, alumni, and student engagement, making recipients feel valued. They find it especially useful for stewardship, event invitations, and maintaining relationships when in-person meetings are limited, noting improved email open rates and positive feedback from constituents. They appreciate the platform’s ability to streamline communication and offer creative outreach options.  

Users report ThankView is intuitive and easy to use, with a user-friendly interface and helpful tutorials that make onboarding simple for all skill levels. They value responsive customer support, though some mention minor challenges with video organization and email campaign features.

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Who uses ThankView?

Based on 213 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Higher Education
Nonprofit Organization Management
Education Management
Fund-Raising
Others

Use cases

Fundraising
Higher Education
Nonprofit
Video Making
Video Marketing

ThankView's key features

GetApp's analysis of 86 verified user reviews collected between September 2021 and April 2024 identifies ThankView's most critical features and summarizes user sentiment about those features.

Customizable branding

Reviewers appreciate ThankView's customizable branding capabilities. They report being able to implement colors, logos, and images specific to their organization, which helps maintain brand consistency. Users find it valuable for making emails and landing pages immediately recognizable and legitimate, increasing open rates. They highlight the ease of linking to websites, creating branded backgrounds, and personalizing communications. Reviewers feel this aspect adds integrity and creativity to their messaging, ensuring compliance with brand guidelines and enhancing audience trust. Of the 25 ThankView users who gave detailed accounts of their use of Customizable Branding, 100% rated this feature as important or highly important.

See related user reviews

“The customizable branding allows me to implement colors, logos and images specific to my organization and that is extremely important to our President and Vice President. ”
KF

Kanisha F.

Assistant Director of Annual Giving

“The ability to customize and brand the envelopes makes the email immediately recognizable as a legitimate email from our school and from our Annual Fund campaign, which means it is more likely to be opened- which is supported by the statistically high open rate of our ThankViews. ”
AT

Allissa T.

Annual Fund and Major Gifts Manager


Campaign management

Reviewers appreciate ThankView's campaign management capabilities. They report it is easy to create, edit, and duplicate campaigns, as well as manage recipients and track engagement. Users find the organization of campaigns intuitive and value the ability to pull metrics quickly for reporting. They highlight the seamless integration from planning to execution and archiving. Reviewers indicate the platform's user-friendly interface and built-in capabilities help scale and create efficiency in managing their campaigns. Of the 22 ThankView users who gave detailed accounts of their use of Campaign Management, 91% rated this feature as important or highly important.

See related user reviews

“It is so important to be able to provide metrics to others at a moments notice and luckily ThankView makes this possible. From looking at all campaigns, to the last week, last month, etc. I am easily able to pull what information we need on specific campaigns for a last minute meeting. ”
CF

Callie F.

Associate Director of Development

“Love, love, love the campaign management of our ThankView campaigns. It is so seemless and intuitive to put a campaign together and then see the engagement once it has been deployed.”
TP

Tiffany P.

Donor Relations and Stewardship Officer


All ThankView features

Features rating:

Performance metrics
User management
For nonprofits
Video creation
Email management
Customizable templates
Content management
Video streaming
Access controls/permissions
Reporting & statistics
Communication management
Reporting/Analytics
Customizable reports
ROI tracking
Video capture
Privacy options
Templates
Email marketing
Video editing
Dashboard
Engagement tracking
Customizable fields
Media library
Mobile access
Activity tracking
Data import/export
Contact management
Customizable ctas
Multi-Channel distribution
Real-Time notifications
Donor management
Collaboration tools
Activity dashboard
Online giving
Alerts/Notifications
Drag & drop
Social sharing
Third-Party integrations
Recurring giving
Event scheduling
Text overlay
Animation
Social media integration
API
Social promotion
Text editing
Video management
Workflow management
Website analytics
Video support
Campaign analytics
Commenting/Notes
Content library
Document storage
Donor discovery
Email reminders
Email templates
Image library
K-12
Labeling
Lead capture
Lead generation
Multi-Channel marketing
Multi-Language
Personalization
Progress tracking
Real-Time analytics
Recording
Reminders

ThankView awards

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ThankView pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

3,000

Per year

Features included:

  • Automation Tools
  • Branded Landing Pages
  • Campaign Metrics
  • Direct & Zapier Integrations
  • Email & Live Chat Support
  • Unlimited Team Members
  • Video Editing & Asset Library

Pro

6,000

Per year

Features included:

  • Automation Tools
  • Branded Landing Pages
  • Campaign Metrics
  • Custom Email Address
  • Customizable Branding
  • Custom Merge Fields
  • Direct & Zapier Integrations
  • Email & Live Chat Support
  • Expanded Support & Intro Call
  • Send as Text W/ Custom #
  • Tracking Pixels
  • Unlimited Team Members
  • Video Editing & Asset Library
  • Video Folders &Tags
  • Video Requests & Replies

Premium

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Video Editing
  • Automation Tools
  • Bespoke Design Access
  • Branded Landing Pages
  • Campaign Metrics
  • Custom Email Address
  • Customizable Branding
  • Custom Merge Fields
  • Designated Success Rep
  • Direct & Zapier Integrations
  • Email & Live Chat Support
  • Embed Trackable Pdfs
  • Expanded Support & Intro Call
  • Premium Integrations
  • Premium Support
  • Quarterly Business Reviews
  • Send as Text W/ Custom #
  • Strategy & Training Sessions
  • Tracking Pixels
  • Unlimited Team Members
  • Video Editing & Asset Library
  • Video Folders &Tags
  • Video Requests & Replies

User opinions about ThankView price and value

Value for money rating:

To see what individual users think of ThankView's price and value, check out the review snippets below.

“Our overall experience with ThankView has been very positive. We love the product (it happens to be my favorite product that we've invested in in my 9 years in my role).”
TF

Tori F.

DIrector of Loyalty Giving

“This feature shows that ThankView is dedicated to always improving their product and making things the best they can be for clients.”
LS

Lauren S.

Assistant Director of Scholarship Stewardship

ThankView integrations (5)

Integrations rated by users

We looked at 213 user reviews to identify which products are mentioned as ThankView integrations and how users feel about them.

Integration rating: 4.3 (3)

Keep track of touches, donations, etc with donors is critical for measuring our donor stewardship impact!

MS

Mary S.

Director of Development

Givebutter logo
Givebutter

Integration rating: 5.0 (1)

I can send a solicitation video, link it to the GiveButter donation platform, and then automatically send a ThankView stewardship video. This combination is a game-changer.

CE

Cindy E.

Director of Annual Giving and Advancement Operations

ThankView customer support

What do users say about ThankView customer support?

Customer support rating:

We analyzed 32 verified user reviews to identify positive and negative aspects of ThankView customer support.

Widespread user sentiment highlights the customer support team's quick, friendly, and highly responsive assistance.

A fair number of users appreciate that support is not only efficient at troubleshooting but also receptive to feedback and ideas.

Multiple users note that support staff are proactive, knowledgeable, and go above and beyond to ensure user success.

Support options

Email/help desk
Faqs/forum
Knowledge base
24/7 (live rep)
Chat

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about ThankView's customer support, check out the review snippets below.

“Some of the integrations can be tricky to use, or an error may occur but if you contact support or the admin they are extremely helpful and timely at resolving any issue.”

CL

Christopher L.

Annual Giving Officer

“Their team is amazing and super helpful. If I ever have any issues or needs, they always bend over backwards to make sure that we have everything we need to be successful.”

KF

Kara F.

Executive Director

“The customer support team is quick and efficient, and I haven't had an issue that I haven't been able to sort out easily with them.”

KO

Kelan O.

Assistant Director for Alumni Fund Engagement

ThankView FAQs

Q. What type of pricing plans does ThankView offer?

ThankView has the following pricing plans:
Starting from: $3000.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is ThankView used for?

ThankView is a cloud-based platform that helps non-profits, universities, and other institutions enable outreach to donors through designing, recording, sending, and tracking personalized videos. Your message will be delivered directly to the recipient's inbox or social media account, where they can watch it whenever they want. ThankView offers integration with various third-party systems such as Givebutter, Blackbaud Raiser's Edge NXT, Evertrue and more. It includes a video library which helps users organize video files across folders and tags.


Q. Who are the typical users of ThankView?

ThankView has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does ThankView support?

ThankView supports the following languages:
English


Q. Does ThankView offer an API?

Yes, ThankView has an API available for use.


Q. What other apps does ThankView integrate with?

ThankView integrates with the following applications:
Zapier, Salesforce.org Nonprofit Cloud, Blackbaud CRM, Givebutter


Q. What level of support does ThankView offer?

ThankView offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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