TouchPoint Features & Capabilities

TouchPoint

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Planning Center

TouchPoint Software is a cloud-based church management system designed for medium and large churches. With tools for discipleship, engagement, online giving, and a mobile app, TouchPoint streamlines church operations and empowers ministries to connect, grow to serve their communities effectively. 

Accounting Integration

Activity Dashboard

Alerts/Notifications

Attendance Tracking

Built-in Accounting

Child Check-in

Communication Management

Contact Database

Contact Management

Credit Card Processing

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Donation Management

Donation Tracking

Donor Management

Electronic Payments

Email Management

Email Marketing

Event Management

Event Scheduling

For Nonprofits

For Religious Organizations

Forms Management

Grant Management

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Signup

Mobile Access

Mobile Giving

Multi-Location

Online Giving

Payment Processing

Pledge Management

Recurring Giving

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Small Group Management

SMS Messaging

Third-Party Integrations

Visitor Tracking

Volunteer Management

Website Management

WildApricot

Neon CRM

Aplos

AssoConnect

Tithe.ly

ToucanTech

Chmeetings

Our church transitioned to TouchPoint almost 6 years ago, and it is unequivocally the best administrative and ministry tool that our staff, church leaders, and members use daily. Likewise, members and guests benefit from the custom branded TouchPoint app, online giving and event registrations. 

They have created a church management system with a high level of functionality while maintaining an intuitive and easy to use interface. We couldn't be happier with TouchPoint from the outstanding customer service to the well thought out design and functionality. 

We use almost every aspect of the software: attendance tracking, member & guest assimilation, mass email, mass SMS texting, event registrations, mission trip registrations, online giving, custom branded app, walk-up check-in, and more. It is truly a software that will meet every demand of the modern church. 

One of the biggest improvements that TouchPoint made in the last few years was the transition to the mobile adaptive platform. In other words, it works beautifully on your mobile device. 

As the Director of IT and systems administrator, customer service and support are indispensable resources I often depend on, and this is where TouchPoint really shines. They use an email based support system and they are quick to respond and provide solutions. And when you point out a problem, the dev team is quick to fix it. They offer the best customer service and support of all the vendors I use. Likewise, the support documentation is fantastic and always up-to-date. In fact, I did all my training using the documentation and video tutorials before we deployed it to our staff. 

One of the best things about TouchPoint, they are always activity developing to improve and enhance the software. You don't have to wait 6 months for new features and updates. They frequently push out improvements on a weekly basis.    

If you are a church looking for an CMS solution, look no further. Setup your demo with TouchPoint today'you won't regret it!

TouchPoint is a MUST HAVE Church Management Solution for any Church

It is better than salesforce in my opinion. A great customer service. 

TouchPoint to Manage Members

With no database background, I was given the duty to oversee our church's database. When we signed up for TouchPoint, any concerns were calmed by the personal training given from the start, along with excellent, courteous, kind and prompt assistance whenever I need to contact customer support. We are blessed with the upgrades, also. When someone wants to add a new feature, all of us receive the same benefit. We know we are getting a quality database which allows our church to function like one with a huge administrative staff when really it is just TouchPoint giving us the technology to achieve the goal of knowing our congregation and reaching them with information. 

Always the Best Service

This is such a great ministry tool.  You can keep track of contact information, attendance data, and other interactions with people in your church or organization.  Highly recommended!

TouchPoint Problem Solver

Thank you so much for your balanced review, Katie! We're glad to have you on board!

TouchPoint for the Win

Lily,

Thank you so much for your feedback! We're thrilled TouchPoint has served your church well and that it's an improvement on what you were using before. We love helping churches stay on track with their ministry goals. Please don't hesitate to reach out to our support team if you need help navigating the interface, or want to get even more out of your TouchPoint Experience. 

- Blessings

I will start by saying I am not the main user of our touchpoint program but I do use part of the touchpoint features quite often. I do the bookkeeping so I mainly deal with the financial side of things which I will say are pretty easy to do with this program. The only thing I wish it would do differently is entering a person's contributions all at one time without having to reenter the name or number of the person to put a different amount in a separate category. Everything else for me is pretty easy I guess. I will say it is hard to print reports off for the bank when you are getting a loan to build (10 highest giving members for last year and year before last). Anyway there are always things that need improvement when it comes to programs but I will say that overall I really like TouchPoint and the convenience it gives when I need to look someone up and can just touch the address and it gets me straight to the map to get me there. I would and have recommended this program to other churches.

Easier to use than most programs

We have had a great experience with TouchPoint! It interfaces with everything we use to make giving, communicating, and serving our family of faith simple and seamless. 

TouchPoint Serves Us Well

We picked TouchPoint because it offered all of their services at a flat rate, and a good rate at that.  The development has been great and the customer support is top-notch.  The difficulty with any software that does a lot of things is always complexity, and I would say they've done a fair job with that, and they continue to make improvements on usability.  As a person with some experience with database queries and HTML I can make it do just about anything I want, but our office staff sometimes needs help.

My favorite part about TouchPoint, however, is their support.  I always get quick and detailed help when I need it, and they are very good about taking suggestions for improvements and working them in to future updates.

It's different from some other Church management software in that it's not really trying to be a local facebook knock-off for your church, but that hasn't been a concern for us, as we're not really that interested in trying to maintain and promote a private social media system.

Fully loaded

As a small rural church, TouchPoint has helped us better track our guests and make follow-up connections and the mobile app makes taking attendance in our Connection Groups super easy. And the customer support is fast and very helpful.

Perfect for Smaller Churches

I have used several other Member Management Softwares/Systems over the years and TouchPoint is the most user-friendly one I have experienced.  The Annual Cost is surprisingly low compared to the tremendous features they offer.  Before switching to BVCMS, which become TouchPoint, I was on the lookout for a system that would be more affordable for our Satellite Campus, yet offered the same features I was used to from the expensive Software/System.  I was surprised at their cost then even more pleasantly surprised at the features they offered.  I have recommended TouchPoint to many other Ministry Assistants as a system that is "worth the time to switch over to" due to the ease of use for them AND THEIR VOLUNTEERS.  It is one of the very best I have experienced.

TouchPoint is a wonderful Member Management Software

Have been a TouchPoint customer for 3 years.  We use the system to maintain contact information on all of our families and guests; maintain contribution data for end-of-year tax statements; online giving; mass email and text messaging capabilities; and online registratation.  We have also extended usage of the tool beyond our church office staff to deacons and other ministry leaders.  The TouchPoint team helped us to migrate our data from our legacy church management solution (ServantKeeper) and has been very responsive whenever we have had a question, problem or a suggestion on how to improve the product.  Would recommend that any church looking for a cloud-based church management system series consider use of TouchPoint

Great church management system

TouchPoint has made managing our church's database so much simpler than what we were doing before. I no longer have to keep separate spreadsheets for data. I can run numerous reports all in this one program. It is easy to make changes to data that carry all through the program. The on-line registration has helped to cut down on the paperwork. Creating mass emails, sending out e-newsletters, etc. is an advantage we didn't have with our old software. And the calendar helps remind volunteer workers when they are scheduled to work. The more I work with this program, the more I find I can do with it. On the rare occasions when I have a questions, customer service responds quickly.

Excellent Church Management Software

I've used Touchpoint for a total of 5 years, 2 at a previous church and now 3 at the current church. I have been consistently happy with the functionality of the features and we continue to learn and integrate more of the features to help us stay organized and on top of ministry growth.

good church management tools

It has provided a way for us to have a central, up-to-date, information database, which was lacking in our organization before. 

Touchpoint has been a helpful administrative tool for our diocese, which encompasses many churches.

We have been using TouchPoint for several years now, and I have to say, we still love it. The customer support is incredible and the system keeps getting better! We are a smaller church with a smaller budget, and TouchPoint allows us to have access to a powerful set of tools, including child-check in, membership tracking, contact tracking, emailing, and online giving, all rolled into one seamless, cost-effective bundle. We would highly recommend it!

We love TouchPoint

I love the fact that TP is accessible from everywhere.  I love that I can so easily look up pictures and personal information on all our members--from work, home and anywhere I go with my cell phone.  It's easy to click from tab to tab.  Overall, TP is a wonderful program.  I only wish it were easier to tailor data and reports.  Maybe one day.

A Very Good Review

It does the basics poorly, but charges you like it does them well.  We got in when in was in the early stages and it was a bargain which is what a small congregation needed.  Time has increased the price and bettered the graphics but they have never added any real functionality.  We still cant communicate effectively within an organization and the calendar functionality is terrible.  You have to almost be a programmer to send an email.   The only reason we have stayed is the beast of transitioning data to another service is overwhelming as a small congregation.

Great graphics hide poor functionality

Our transition to TP has been very challenging.  We feel the TP was not prepared to meet our needs.

We have been using the touchpoint system for a while now and continue to find it invaluable.  We are finding new ways to use it every month or so and find it is super supported in the community.  Would highly recommend it to any church.  We love the children's checkin.

A growing tool that we love

We have found TouchPoint to be the "best bang for our buck." We have tried and looked into other software and TouchPoint works best for us. The price is reasonable and it does most everything we need. There are some things that do not fit our church, however, they are continuing to update. Customer service is second to none!

TouchPoint Church Database

Our church has less than 50 attendees with even fewer donors, but TouchPoint (TP) is still of great value to us. We use  QuickBooks Online but we prefer to also use TP for recording our giving, both online donations and on-site offerings.  TP statements are easily generated; all we have to do is print, fold and place in double-window envelope.  TP generates the source numbers that we use for tracking attendance and giving on an Excel spreadsheet, to create very informative trend graph.  Support is US based and very responsive. 

TouchPoint in a Small Church Environment 

Our youth and children's ministry was in need of a digital database platform where we could do computerized Check-In, online registration, group management, email communications, and access all of this over a web browser and a smartphone. BVCMS back then and now TouchPoint have answered all those needs and continues to develop as a user-friendly system. I appreciate this database so much and all the ways it has helped our church reach the rising generation in our community. 

TouchPoint's Comprehensiveness

We love the software and probably don't use it to it's ability - very thankful for Customer support representative in helping us get an mobile app set up.  Nothing but good to say.

Financial Secretary

Many features are easy to use, but I feel like I've only scratched the surface in what it can do to make my church work easier.

TouchPoint - Powerful Church Member Management Tool

Thank you for your review Laurie.   Here is a link to our online documentation portal.

http://docs.touchpointsoftware.com

Feel free to reach out with any questions by clicking the "help" button inside Touchpoint.  We would be happy to assist you.

Great way to manage your church

Thank you so much for your review Christopher! We welcome your continued feedback as we work on making parts of the system more intuitive. 

TouchPoint screenshot: Fully customizable app branding. Prefer icons over image tiles? Yep, you can upload your own images and link them wherever you like! Sliding banners give you the space to make important announcements.

TouchPoint screenshot: Members can update their database record right from their mobile phone. Lay leaders and staff can look up members to get important updates and background information.

TouchPoint screenshot: Members can register for events online through TouchPoint's app!

TouchPoint screenshot: Elevate the culture of prayer in your church through the mobile app. Members can submit requests, pray for anonymous prayers, and celebrate answered prayers all on their phone. Your church can also implement an approval process to protect confidentiality.

TouchPoint screenshot: Encourage and streamline generosity through the mobile app. One-time donation, recurring or pledges, all through our authenticated and secure giving platform. Members can also easily see their giving history, right from their phone!

TouchPoint screenshot: Language translation is available! Each member can set their preferred language to engage with your church. 

TouchPoint screenshot: Streamline processes through Tasks & Notes. Assign tasks, take notes, and move people through your church's discipleship processes. The app is bi-directional with the database so all the information updates in seconds!

TouchPoint screenshot: TouchPoint includes a full searchable directory of all church members, including their birthdays and contact details.

TouchPoint screenshot: Users can easily find and merge duplicate member profiles in TouchPoint.

TouchPoint screenshot: Users can create their own custom volunteer registration forms in TouchPoint, and send these out to enlist past or potential volunteers

TouchPoint screenshot: Enable your leadership team to view year over year giving history and trends with dashboards.

TouchPoint screenshot: TouchPoint Software offers a dedicated iOS/Android app and mobile-responsive database, enabling online giving, event registration, sermon streaming, and contact updates. Perfect for empowering leaders and engaging members anytime, anywhere.

TouchPoint screenshot: Explore TouchPoint’s mobile capabilities to empower leaders, engage members, and activate your church. Features include mobile attendance, message center, media streaming, geo-location check-in, and ministry tools—perfect for growing, connected churches.

TouchPoint screenshot: Church members can access shared audio recordings of sermons through their TouchPoint App!

TouchPoint screenshot: Video recordings through TouchPoint are made accessible to church members as well.

TouchPoint screenshot: Users can upload campus maps into TouchPoint, to assist members in finding their way to events

TouchPoint screenshot: Church staff can configure the mobile app to offer the most up-to-date information to church members, schedule future messages, and send out timely reminders to the congregation.

TouchPoint Features

Features Summary

Screenshots

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