eSPACE Pricing, Features, Reviews & Comparison of Alternatives

eSPACE

We focus on your facility so you can focus on your mission.

4.44/5 (302 reviews)

eSPACE overview

eSPACE, offered by Cool Solutions Group, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.

eSPACE is comprised of three main modules; event scheduling, work order management, and HVAC scheduling integration. The product’s event scheduling functionalities act as a single source for all customer scheduling needs such as space, rooms, resource, and service allocation. The event scheduling functionality also offers features such as real-time conflict detection between events, designing & maintaining online forms, allowing unlimited user access in advanced versions, allowing calendar views to remain public or private, and the ability to generate ad-hoc & customized reports. The product also offers a work order management functionality that enables administrators to track equipment such as light fixtures, HVAC, plumbing fixtures, and IT equipment, among others. The work order management functionality also offers other features such as inventory control, tracking inventories across multiple locations, work-order related email notifications & alerts, vendor & staff workflow management, and requests for new work orders.

eSPACE provides integration with HVAC systems with its event scheduler module, reducing manpower costs related to manual setting of HVAC systems. The product also offers integration with several building automation systems, as well as with third-party softwares such as Eventbrite, MS Outlook, and Gmail.
coolsolutionsgroup.com

Pricing

Starting from
$50/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
eSPACE screenshot: eSpace event scheduling module with event dashboard vieweSPACE Explainer VideoeSPACE screenshot: eSpace facilities management dashboard vieweSPACE screenshot: eSpace event scheduling module with events calendar vieweSPACE screenshot: eSpace software can be accessed across multiple deviceseSPACE screenshot: eSpace work order management module with users dashboard vieweSPACE Event SchedulereSPACE Work Order Management

eSPACE reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.2
  4.6
Ryan Merrick

Well made, easy to setup and use. Highly flexible software. Actively developed and supported.

Used daily for less than 6 months
Reviewed 2018-03-05
Review Source: Capterra

Great work order and event management functionality.The software has a low learning curve and is intuitive. Customer service is responsive and helpful. Work orders can be submitted without a login. Work orders can contain custom forms to aid in more complex or unique requests. eSpace has mobile apps for iOS and Android (most work order systems rely on mobile webpages too much). Great modules to support assets ("Equipment"), inventory, and recurring preventative maintenance work orders. System is actively being actively developed and upgraded on a regular basis. Web interface is well designed and spaced well to use with a tablet or 2in1 laptop computer. Low cost and easy payment options. eSpace functions well as a work order system and event management system which = less administrative work compared to managing 2 systems separately. Easy to setup the system without training, but setup training is provided at a low cost if needed. Overall its a great product supported by a great team. Though some functionality is lacking, I am betting that with time, eSpace will be able to turn their great system into a top competitor in the field.

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Bradd Johnson

Highly satisfied, improved operational efficiencies, better organized multi-site management

Used daily for 1-2 years
Reviewed 2018-03-01
Review Source: Capterra

We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is due. The Life Cycle Calculator is also a valuable tool for budget planning. There are other opportunities to advance our efficiencies such as the HVAC integration that we have not yet capitalized on, but is evident to us of a greater level of intentionality more than just work requests and asset inventory. The support team is always available for our questions and responds typically by the end of day. Working with the Cool Solutions Team feels very much like a partnership to fulfill our churches Mission and Vision from the sticks and bricks to all the nations.

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Erik Hallstrom

eSPACE makes all our facility work possible!

Used daily for 1-2 years
Reviewed 2018-03-01
Review Source: Capterra

Modernized our work order system. Standardized the information our set up teams receive about each event.This is the most comprehensive and easiest to use facility management software I have ever used. We have been able to improve our event set up progress both in accuracy (not missing a resources) and on time completion (having the set up ready). Our housekeeping team has been able to utilize the Maintenance PM feature to modernize how we know what to clean when. Before this feature daily lists had to be created to each housekeeper which often changed week to week. Now each housekeeper can access their daily work order which is recurring week to week. The customer support is also great! Any issue I have has been resolved quickly or implemented as a future development making the software better for everyone.

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Patricia Price

Using eSpace and working with the support team has consistently been a pleasant experience for me.

Used daily for 2+ years
Reviewed 2018-02-27
Review Source: Capterra

The ability to have a calendar easily accessible to our entire staff that also manages the room reservations with straightforward steps to create an event has become a vital element of our office life. Operating within eSpace is intuitive and the adjusting the settings is simple, allowing for maximum functionality according to varying needs.

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Karen Bledsoe

A new user's perspective

Used daily for less than 6 months
Reviewed 2018-11-05
Review Source: Capterra

So for I am liking this software. I work in adult ministries and handle 100+ different small groups, studies and events every semester for over 4000 adults. We joke at our church that our building is an "event venue that does church". We are swapping rooms constantly from ladies classes or senior events in the mornings to meetings in the afternoons to support groups in the evenings. I think the software will be helpful.seems intuitive; I can go back to add something I forgot very easily and not have to click back through pages that didn't change. When I had questions - the help chat was great with info and response time.

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eSPACE pricing

Starting from
$50/month
Pricing options
Free trial
Subscription
View Pricing Plans

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
Call for pricing

eSPACE features

API
Automatic Notifications
Automatic Reminders
Calendar Management
Customizable Reporting
Data Import/Export
Inventory Management
Inventory Tracking
Third Party Integration

Accounting Integration (55 other apps)
Activity Dashboard (85 other apps)
Activity Tracking (53 other apps)
Billing & Invoicing (67 other apps)
Client Portal (53 other apps)
Document Storage (53 other apps)
Electronic Payments (57 other apps)
Invoice Management (88 other apps)
Quote Management (54 other apps)
Reporting & Statistics (96 other apps)
Search Functionality (60 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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Additional information for eSPACE

Key features of eSPACE

  • Importing data from outside applications
  • Generate customized reports
  • Proactive work order reminders
  • Proactive work order email notifications
  • Work order alerts
  • Vendor workflow management
  • Events scheduler module
  • Single source for all resource scheduling needs
  • Public and private calendar views
  • Integration with building automation systems
  • Integration with outlook
  • Real-time events conflict detection
  • Develop customized forms
  • Manage events across multiple locations
  • Manage events scheduling
  • Inventory control
  • Track inventory status
  • Vendor management
  • Manage work orders
View All Features

Benefits

● eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.

● The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.

● The software allows users to automatically import or migrate data from third party data sources, saving time & resources.

● The product offers detailed customer support options that include forums, a knowledgebase, FAQ’s, and video tutorials, as well as traditional phone based & online support.

● The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.