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eSPACE

We focus on your facility so you can focus on your mission.

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eSPACE Pricing, Features, Reviews and Alternatives

eSPACE product overview

Price starts from

$

50

/momonth
Per Feature

What is eSPACE?

eSPACE, offered by Cool Solutions Group, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.

Key benefits of using eSPACE

● eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.

● The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.

● The software allows users to automatically import or migrate data from third party data sources, saving time & resources.

● The product offers detailed customer support options that include forums, a knowledgebase, FAQ’s, and video tutorials, as well as traditional phone based & online support.

● The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Live Online
Videos
Webinars

eSPACE pricing information

Value for money

4.4

/5

424

Price starts from

$

50

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

eSPACE features

Functionality

4.2

/5

424
Total Features36 10 categories

Most valued features by users

Third Party Integrations
Inventory Management
API
Data Import/Export
Alerts/Notifications
Customizable Reports
Scheduling
Customer Database

Functionality contenders

eSPACE users reviews

Overall rating

4.4

/5

424

Positive reviews

92%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.24/10
Rating distribution

5

4

3

2

1

222

166

28

7

1

Pros
Espace is a fantastic, user-friendly facility management software system. The customer service is outstanding.

SH

Susan H.

Having this software helps our facility team have a great overview of events in the near future and a great glimpse of things coming up to anticipate.

AA

Amy A.

Been awesome working with the Customer Service team as well. Quick responses to my questions and always open to suggestions for making the program work best to fit my needs.

DA

Dave A.

Cons
ESpace is sometimes difficult to use across a variety of different platforms and devices. Outdated devices will have trouble interfacing with it.

DH

David H.

The calendar section of the website. Sometimes it can be confusing.

DJ

Dylan J.

Inability to select all rooms with one click when scheduling a building closure. It takes extra time to individually select each room for a closure.

JN

John N.

Overall rating contenders

Overall Rating

User Friendly

Reviewed 6 months ago

Transcript

Jesus T.: Hello, my name's Jesus, and I'm an events coordinator. I give eSPACE a five out of five. For...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Highly satisfied, improved operational efficiencies, better organized multi-site management

Reviewed 4 years ago
Pros

We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is...

Cons

The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.

Vendor response

Bradd...thanks for the feedback. Let us know if any additional training is needed for your team. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software Package

Reviewed 2 years ago

Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.

Pros

The ease of use and storage of information.

Cons

The un-customizable pieces within a work order.

Vendor response

Christine: Thank you for the review. I would welcome your input on which components of the work order should/could be customizable. Thanks Tim Cool Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My review

Reviewed 3 years ago

I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.

Pros

I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.

Cons

Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.

Vendor response

Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance. Tell Jason Powell I said HEY! Tim Cool tim@coolsolutionsgroup.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great customer support

Reviewed 2 years ago

Customer support from [SENSITIVE CONTENT HIDDEN] specifically has been fantastic. She's been prompt, courteous and helpful as she answers my rudimentary questions.

Pros

It's user friendly while still having the available options for all our event and building schedule needs.

Cons

I'm still new to the software so I can't really pick out anything as of yet. The one part I had trouble with is figuring out the 'route' a request takes once submitted. It would be a nice feature to designate the order of specific individuals the request has pass through during the approval process.

Vendor response

Eric: Thank you for the review and feedback. Please feel free to let our team know of any feature enhancements we can help with. Tim Cool Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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eSpace is the event management solution we needed

Reviewed 2 years ago

Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.

Pros

I liked that the developers really thought through the event management process from beginning to end and were very thorough. It's hard to find a system that fits our workflow and the features in eSpace fit almost exactly what we were looking for.

Cons

Lack of SSO, some information is not accessible in the API, some permissions quirks.

Vendor response

Luke: Thank you for the review. I would love to hear more about what you all mean by SSO. We hear this a fair amount, but we have 5-6 different definitions of what SSO should be and to date, do not have a concise direction. Any input would be great. Merry Christmas Tim Cool Founder

eSPACE FAQs and common questions

eSPACE has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available


eSPACE has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


eSPACE supports the following languages:
English


eSPACE supports the following devices:
Android, iPhone, iPad


Yes, eSPACE has an API available for use.


eSPACE integrates with the following applications:
Microsoft Outlook, Gmail


eSPACE offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

Most popular eSPACE comparisons

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