ALERE Reviews

Alere is a mature and well-established product which continues to adapt to new technology to support the needs of today's customers.A benefit of its development process is a continual emphasis on refactoring the basic architecture. So, the user interface is rich and powerful, and all modules utilize that same interface. Cross-training benefits from this intuitive interface.TIW provides a conversion...

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The interface does represent a traditional data entry format, and doesn't provide a more contemporary interface more typical of web interfaces which represent user process. However, the architecture is largely open, data is accessible, and such interfaces could easily be customized.

This software has so many capabilities that we didn't have available in our last software. The ease of finding information is great. We all love being able to have multiple windows up at once.

Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up. The most problematic area is mass emailing, currently there is a large work-around to be able to send out mass emails from G-Suite. Also, we would like to be able to input customer information when using the mobility app.

Hi Melissa, Thank you for the feedback. There shouldn't be a large amount of lag time between opening a tab and the feature set of the module loading. If you're experiencing that kind of issue, please let Technical Services know. We'll be happy to take a look at your data to see if it's something we can help rectify within ALERE. I'll be happy to float the idea of integrating with G-Suite past...

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Alere is very user friendly. Alere can also be configured easily for our needs.

Not enough space for customer information without customization

The way all the modules interact with each other and are linked are most beneficial. The manufacturing module lets you set up machines with an overhead rate so the cost of the machine is layered onto the cost of the manufactured items. A direct labor rate is used for the labor portion of the costs as well. TIW created custom modifications that make Alere even easier to use for the manufacturing personnel.

Sometimes the reports are too lengthy and have too many columns.

Conative Information Technolgy specializes in providing software that accommodates and streamlines existing business workflow and assisting our clients to accomplish their stated goals and objectives. We often write custom programs that integrate with existing ERP systems. We've worked closely with Alere since the early 90's and have always been impressed with their technical depth and clearly evident...

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Since we reside in Canada, we have had to integrate Canadian-specific payroll programs with Alere, but this has never proven to be much of an issue as there are several ways to integrate and analyze the data.

Easy to learn and use in most area of company work including accounting, inventory management, distribution and manufacturing. Normalized data structure eliminates duplicate information stored in multiple places. Drill down allows auditing process or researching information work pretty simple and straight forward. Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.

Front end program is still based on VFP9, which make some large transaction processing slow. VFP also creates ungraceful program crash in case of program or data error.

ALERE is comprehensive and it is always current. We put information in as it occurs so the data can be used by customer service, manufacturing scheduling, and by accounting.

We built our systems around ALERE. We try to use the system as it's designed and have made minimal modifications. I really don't know of a con to ALERE.

Thank you for taking the time to review ALERE. I'm glad to hear that ALERE has been a good fit for your environment and is serving you well. If you have any requests for new features or enhancements you would like to see to the product, please feel free to suggest them to technical services. When a request makes its way into the core product, you will be notified of its inclusion. If you have any questions or concerns, please do not hesitate to contact TIW.

Product is very easy to use and only a click or two to get you where you need to be. Fully customizable not to mention the affordable cost compared to other well know ERP's.

None at the moment. However we do use third party vendor for putting Alere on the cloud.

we only use it for manufacturing, not for the financial part.

user right set up is not that easy to use.

Thank you for reviewing ALERE. The granularity of the user rights has been brought up a few times in conversations with customers. The easiest method to manage user rights is to set up a few inactive accounts with the permission sets matching your desired user rights scheme. The permission set can then be copied from the inactive default accounts to named user accounts as required. I'll also log a request with the development group to add another layer of sorting to the permission set to make future updates to the permissions easier. If you have any questions, concerns, or requests for future features, don't hesitate to contact TIW.

Alere is really user friendly, easy to learn and use on a daily basis.

Having more automation capabilities in regard to reports, auto create and email reports.

In the world of software where every company buying software wants to implement and configure the software to meet business needs, ALERE makes this possible.

Not well know in the industry and localized in Eastern PA makes it difficult for Central and mid west companies to know

I love the comprehensive nature of ALERE. It handles all of our operations. We used to have different systems for accounting, inventory control and CRM. Like everyone these days, we multi-task. Now we don't have to bounce back and forth from system to system to do our jobs.

The commissions module out of the box doesn't work for how we calculate commissions.

It is an all-in-one product for us. From maintaining customer information, creating sales orders and purchase orders, to creating work orders. This software also maintains our inventory system and includes lot integrity. It is our most important tool in our everyday use.

Nothing - it is a very nice software program and can not think of anything negative to write.

Thank you for taking the time to review ALERE. We're quite flattered by the review. Since ALERE is a highly evolutionary product, if you find something that could improve efficiency or the presentation of information, we would be happy to take that feedback and build upon it. Thank you again for your review.

Consistent flow throughout multiple functions/menus. Follows traditional bookkeeping format and is easy to audit. Good reporting filters and criteria that get better with newer revisions.

I have no issues with the software. After using the program for over 15 years, I haven't experienced a weakness in the package.

We have clients with differing needs. The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn. The manuals and demos are very helpful. Support from TIW is always quick and helpful when we have questions.

I can't think of any cons. The software has met our needs.

We can import our time from a timesheet making billing very easy. At any time, I can review where we stand in the month.

Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.

Ease of use and integration with existing processes

I don't dislike any major features of Alere