getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ALICE Receptionist Logo

ALICE Receptionist

Visitor management for corporate offices & buildings.

see alternatives

Table of Contents

ALICE Receptionist - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

ALICE Receptionist overview

What is ALICE Receptionist?

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national registries, real-time video and chat communication, digital content, and more. The Windows-based app connects with hardware to act as a virtual receptionist and connect guests with employees, with functions for greeting guests, aiding visitor registration, notifying staff when a guest checks in, informing visitors on business or local information and enhancing security.

The all-in-one visitor management solution aims to help organizations looking for a technological solution to manage and process visitors to their desired destination upon arrival. Built with enterprise organizations in mind, ALICE Receptionist includes features to greet and register visitors, alert and connect visitors with employees via phone or video calls, and provide interactive information to assist visitors when they arrive at a building or office. Due to out-of-the-box integrations with third-party tools such as Microsoft Active Directory, Skype for Business, Office 365, and any SIP-based Voice over IP Phone (VoIP) system, ALICE Receptionist is positioned to seamlessly integrate into most enterprise IT workflows.

For small and medium-sized companies, ALICE Receptionist offers cloud communications and hosted content options including custom pre-recorded video greetings, live personal greetings, and interactive widgets for presenting content and information such as maps, calendars, company directories, local weather, images, videos, and more. When visitors arrive at the business building, ALICE Receptionist’s pre-recorded video personalities greet each visitor and provide on-screen video instructions when needed (with support for 8 languages). With ALICE Receptionist, employees can see live streaming videos of the visitors in the lobby and interact with them from their desks. If the employee chooses to share their video, visitors will be able to see and communicate with that employee on the ALICE screen.

Key benefits of using ALICE Receptionist

Companies are able to define and enforce policies for registering visitors when they arrive, including capturing signatures on documents, capturing photos of visitors, scanning visitors’ IDs, screening visitors against watch lists, having visitors watch and acknowledge safety videos, and much more.

  • Visitors can use the self-service check-in tool to inform the relevant employees that they have arrived and logged their visit. Once the visitor has completed the check-in process, employees are notified and an identifying badge is printed for the visitor.

  • ALICE aims to bridge customer service, security, visitor management, and on-demand video communications in one integrated platform with tools such as two-way chat and video communication, lobby monitoring, visitor check-in, and more.

  • Integrate the system with third-party tools such as Microsoft Active Directory, Skype for Business, Office 365, and any SIP-based Voice over IP Phone (VoIP) system in order to create seamless workflows.

  • Security can be enhanced with tools including lobby watch, visual verification through video, visitor image capture, visitor logs, and call logs, meaning there is a record of all comings and goings within the business.

    • Starting price

    299flat rate /
    per month

    Alternatives

    with better value for money

    ALICE Receptionist’s user interface

    Ease of use rating:
    4.5
    (39)

    ALICE Receptionist reviews

    Overall rating

    4.5

    /5

    39

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.84/10
    Rating distribution

    5

    4

    3

    2

    1

    25

    12

    1

    0

    1

    Pros
    “Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.”
    MV

    Mike V.

    Director of IT Operations

    “The ALICE team was very good in helping us reduce some of this, also suggesting an improved microphone which we installed.”
    CW

    Colton W.

    Business Development Manager

    “I love that we do not have to have someone staff the front desk which would take time away form other work that could be done. I also like that guests can reach their point of contact directly.”
    FJ

    Firdaus J.

    Administrative Assistant

    Cons
    “One disappointing thing (that really doesn't have anything to do with ALICE itself), is that we have a very hard/flat reception room, so everything echoes.”
    CW

    Colton W.

    Business Development Manager

    “The only real negative is that our kiosk is in a vestibule - unless we choose an upgrade and factor in future configuration costs, we cannot unlock our doors to let the visitor in.”
    ES

    Erin S.

    Business Operations Manager

    “Constantly have to check the system is working, high purchase cost, ongoing licence costs and extra costs for purchasing more licenses, customer support is very poor and system is full of bugs.”
    DB

    David B.

    Operations Manager

    Who uses ALICE Receptionist?

    Based on 39 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Real Estate
    Financial Services
    Consumer Goods
    Automotive
    Others

    Use cases

    Visitor Management

    ALICE Receptionist's key features

    Most critical features, based on insights from ALICE Receptionist users:

    Badge management
    4.0
    (6)
    Self check-in/check-out
    4.6
    (8)
    Alerts/Notifications
    4.6
    (7)
    Contact management
    4.1
    (7)
    ID scanning
    4.8
    (4)
    Visitor tracking
    4.3
    (6)

    All ALICE Receptionist features

    Features rating:

    4.4
    (39)

    Registration management
    4.4
    (7)
    Document management
    4.0
    (6)
    Watch list
    5.0
    (1)
    User profiles
    (0)
    Third-Party integrations
    (0)
    SMS messaging
    (0)
    Reporting & statistics
    5.0
    (1)
    Pre-Registration
    4.8
    (4)
    Patient scheduling
    (0)
    Onsite registration
    (0)
    Multi-Location
    (0)
    Multi-Language
    (0)
    Mobile access
    5.0
    (1)
    kiosk
    (0)
    Identity verification
    (0)
    Employee directory
    (0)
    Email management
    (0)
    Digital signature
    (0)
    Customizable user interface
    (0)
    Customizable forms
    (0)
    Customizable branding
    (0)
    Compliance management
    (0)
    Activity dashboard
    (0)
    Access controls/permissions
    (0)

    ALICE Receptionist alternatives

    ALICE Receptionist logo

    ALICE Receptionist

    4.5
    (39)

    Starting from

    299

    Per month

    Free trial
    Free version
    Ease of Use
    4.4
    Features
    4.4
    Value for Money
    4.3
    Customer Support
    4.6
    Qminder logo

    Qminder

    4.8
    (93)
    visit website

    Starting from

    429

    Per month

    Free trial
    Free version
    Ease of Use
    4.9
    Features
    4.8
    Value for Money
    4.7
    Customer Support
    4.7
    FacilityOS logo

    FacilityOS

    4.6
    (131)
    visit website

    Starting from

    199

    Per month

    Free trial
    Free version
    Ease of Use
    4.6
    Features
    4.4
    Value for Money
    4.3
    Customer Support
    4.6
    Sign In Solutions logo

    Sign In Solutions

    4.7
    (173)
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    4.7
    Features
    4.5
    Value for Money
    4.6
    Customer Support
    5.0

    ALICE Receptionist pricing

    Value for money rating:
    4.3

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Basic

    299

    Per month

    Features included:

    • Cloud Administration
    • Cloud Communications Service
    • Company & Employee Directory
    • Corporate Branding
    • Support

    Premium

    399

    Per month

    Features included:

    • Advanced Integrations
    • Call Features
    • Cloud Administration
    • Cloud Communications Service
    • Company & Employee Directory
    • Corporate Branding
    • Multilingual
    • Security
    • Support

    Enterprise

    499

    Per month

    Features included:

    • Building Events Listing
    • Call Features
    • Cloud Administration
    • Cloud Communications Service
    • Company & Employee Directory
    • Corporate Branding
    • Enterprise Integrations
    • Integrations
    • Local Administration and Storage
    • Multilingual
    • Security
    • Support
    • Visitor Check in/Out & Badge Printing

    User opinions about ALICE Receptionist price and value

    Value for money rating:

    4.3
    (39)

    To see what individual users think of ALICE Receptionist's price and value, check out the review snippets below.

    “Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.”
    MV

    Mike V.

    Director of IT Operations

    “The ALICE team was very good in helping us reduce some of this, also suggesting an improved microphone which we installed.”
    CW

    Colton W.

    Business Development Manager

    ALICE Receptionist integrations (6)

    Top integrations

    ALICE Receptionist support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)

    Training options

    Webinars
    Documentation
    Live Online
    Videos

    ALICE Receptionist FAQs

    Q. What type of pricing plans does ALICE Receptionist offer?

    ALICE Receptionist has the following pricing plans:
    Starting from: $299.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money

    Q. Who are the typical users of ALICE Receptionist?

    ALICE Receptionist has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does ALICE Receptionist support?

    ALICE Receptionist supports the following languages:
    Chinese (Traditional), Dutch, English, French, German, Japanese, Portuguese, Spanish

    Q. Does ALICE Receptionist offer an API?

    No, ALICE Receptionist does not have an API available.

    Q. What other apps does ALICE Receptionist integrate with?

    ALICE Receptionist integrates with the following applications:
    Microsoft Outlook, Microsoft Azure, 3CX, Slack, Microsoft 365, Google Calendar

    Q. What level of support does ALICE Receptionist offer?

    ALICE Receptionist offers the following support options:
    FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

    Related categories

    Visitor Management