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Bella FSM Logo
Bella FSM

Web-based field service management software

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Bella FSM Pricing, Features, Reviews and Alternatives

Bella FSM product overview

Price starts from

59

Per month

Flat Rate

What is Bella FSM?

Bella FSM is a cloud-based field service management solution that enables small & mid-sized businesses across the United States to manage their accounting & invoicing needs. The product provides software to the needs of industries such as air duct cleaning, building maintenance, auto fleet washing services, property management, pool & spa services, HVAC, home repair, and carpet cleaning, among others.

Key benefits of using Bella FSM

? Bella FSM is a cloud-based platform that enables streamlining and synchronization of field service management tasks from any desktop or mobile device.
? The product provides real-time access to all customer data offering workforce to perform functions like updating work orders in real-time, escalation of support issues, tracking inventory availability, and accessing customer history online.
? The software supports employee management by tracking task status and enabling the assignment of job schedules to field-service employees, based on their task status.
? Bella FSM is fully customizable to the level of customizing terms & forms, having separate pages for each customer type, and creating as many custom fields as required.
? The products enable SMBs to manage quotations, invoices, and accounting operations such as creating invoices & work-orders, managing accounts & transactions, and managing accounts through a third-party operator.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Knowledge Base

Training options

Live Online
Videos

Bella FSM pricing information

Value for money

3.4

/5

7

Starting from

59

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Bella FSM features

Functionality

3.6

/5

7

Total features

59

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
API
Customizable Reports
Data Import/Export
Workflow Management
Activity Tracking

Functionality contenders

Bella FSM users reviews

Overall Rating

3.9

/5

7

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

4

1

0

1

1

Overall rating contenders

CI
AvatarImg

Cheryl I.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long time Bella FSM Customer

Reviewed 4 years ago

Excellent

Pros

Easy to access from any device. Easy to navigate.

Cons

I would like to be able to search for a customer using their address only.

VS
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Victor S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bella is an exceptional web-based service management tool.

Reviewed 12 years ago

Overall- Bella is a great value for the price. The software is feature rich and is easy to use after a short learning curve. It sets up instantly and there is no long term contract required. A significant factor for me was that I could try out the program, and if I did not like it, all my customer data could be exported for uploading into another package - no risk, but all reward. In my opinion, Bella is worth a try to see if meets your specific business needs.

Pros

Bella is a feature rich web-based service management tool. Instant anywhere access to key data for key personnel is essential in today's competitive marketplace - and Bella delivers. I can assign user profiles so that employees access only the data they need to do their jobs. The software is very flexible which makes it adaptable to most any specific business model. Bella is an invaluable, turn-key CRM, scheduling and invoicing tool at an extremely affordable price.

Cons

While Bella has basic accounting features and works well for estimating and invoicing our jobs - it lacks a more robust accounting package. Currently, the software allows for easy porting of all the invoices into QuickBooks for detailed accounting management (which is an acceptable solution); however, my preference is that Bella enhance its accounting package so the I can drop QuickBooks and manage my business accounting within Bella - providing a true one-stop shop.

CP
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CORRINE P.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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CHARGED FOR 2 YEARS WHEN NOT USING

Reviewed 6 years ago

Early in the experience we were pleased but this diminished with all of the setbacks and extra time needed to create/send leads.

Pros

We chose this software for our construction company and it looked promising at first, especially when there were problems (of which there were many) and they would assist. But the problem was was that there were so many ongoing problems that it was costing us alot of extra man power and money to pay the data entry person due to the amount of issues Bella was causing. Our data entry literally had to...

Cons

MANY GLITCHES and after not using the program our credit card was still charged per month for approximately 2 years with only one login by my receptionist earlier this year and was surprised that she got it. It was following that that I noticed we were still being charged for a service we weren't using. NO CARE WAS TAKEN from your companies end to see how we were doing or if we wanted to renew...NOTHING. This following up having MANY PROBLEMS WITH THE SOFTWARE.

DH
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Darryl H.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Customer Service/Product

Reviewed 6 years ago

I have review many systems to help me grow my business, most of them had everything you would need but the function and ease of use was not there, Bella FSM made that simple for the user and easy to understand. But what I was most impressed with was when I sent a email with a question or an issue with a problem the response time was quick and that's a big plus in my book. I like that I don't to wait long periods of time of a response.. ..Great Job.. I hope you continue to update and upgrade the product. I think its a winner.

Pros

Ease of use and function

Cons

None that come to mind at this point

MD
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Mike D.

Construction, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Product!!

Reviewed 6 years ago

I searched and tried several products to help run my business with no success. Bella went above and beyond my expectations when helping set it up for me. Customer service was exceptional and responsive. They imported my data and had me up in running in a couple of days! My staff and technicians love it and really helped them get organized and communicate easier. I can already see the improvement to my bottom line. Thank you Bella FSM!

Pros

No pros were added to this review

Cons

No cons were added to this review

Bella FSM FAQs

Q. What type of pricing plans does Bella FSM offer?

Bella FSM has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bella FSM?

Bella FSM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Bella FSM support?

Bella FSM supports the following languages:
English

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Q. Does Bella FSM support mobile devices?

Bella FSM supports the following devices:
Android, iPad, iPhone

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Q. Does Bella FSM offer an API?

Yes, Bella FSM has an API available for use.

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Q. What other apps does Bella FSM integrate with?

Bella FSM integrates with the following applications:
SugarCRM

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Q. What level of support does Bella FSM offer?

Bella FSM offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Knowledge Base

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