Tenna Reviews

Overall rating

Excellent
8

Very good
1

Company size

11-50

51-200

501-1000

Industry

Construction

Time used

Less than 6 months

6-12 months

1-2 years

Tenna

Asset & inventory management for Construction Companies

4.89/5 (9 reviews)

259

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Pros

Easy to navigate
GPS location pinned at every scan, ease of use when working with the system.
relatively easy to use and very helpful support service. Allows to have a lot of equipment uploaded, so easier to control.
Visual asset display of large geographic region, service tracking, assets on projects, ability to export to excel, PDF reports

Cons

Need more service features
Need a spot to track maintenance by hours and miles, but I am told that is in the works.
Having to rely on humans to actually use the product and the issue of training the older generation
Not able to reply or comment on wanted posts. Recent asset list is too short, import list should have other ways of sorting it.

Overall rating

4.9

100%

positive reviews

100%

recommended this to a friend or a colleague

Chris Mills

Industry: Construction

Company size: 501-1000

Tenna has given us the capability of keeping track of all of our equipment and small tools

Used daily for less than 6 months

Reviewed 2017-08-29

Review Source: Capterra

Knowing exactly where each piece of our equipment is at all times. Knowing when equipment is moved without prior knowledge and who was responsible for the equipment at the time it was moved. Organization, organization, organization! looking forward to the Android app release.From the onset, the customer service has been spectacular. There has not been one instance where if we had a question that we had to wait for assistance. The response has been immediate and extremely satisfying. We would and have recommended using this software for any business that, like us, have been losing money when equipment is lost, stolen, or misplaced. We really can't speak enough about the high quality of customer service. They have really backed up everything that they had told us while we were looking into this software.

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Pros
From the onset, the customer service has been spectacular. There has not been one instance where if we had a question that we had to wait for assistance. The response has been immediate and extremely satisfying. We would and have recommended using this software for any business that, like us, have been losing money when equipment is lost, stolen, or misplaced. We really can't speak enough about the high quality of customer service. They have really backed up everything that they had told us while we were looking into this software.

Response from BuildSourced

Chris, we really appreciate your review and we are happy to see that you and your enterprise are enjoying increased asset management visibility and utilization, which is our main goal. We - as always - stand here to serve you so that you can spend more of your time doing what matters most to your company. Thanks again.
- Juan P

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 10/10

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Asset & inventory management for Construction Companies

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Linda Bee

Industry: Construction

Company size: 11-50

Phenomenal

Used daily for 1-2 years

Reviewed 2017-08-11

Review Source: Capterra

Asset Identification, reports , service history, marketplaceVisual asset display of large geographic region, service tracking, assets on projects, ability to export to excel, PDF reports

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Asset Identification, reports , service history, marketplaceVisual asset display of large geographic region, service tracking, assets on projects, ability to export to excel, PDF reports

Pros
Visual asset display of large geographic region, service tracking, assets on projects, ability to export to excel, PDF reports

Response from BuildSourced

Linda,

Thanks as always for your enthusiasm! It's our honor to have you and your team among our customers.

You are doing amazing things redefining modular.

In case you missed our release note last week - we released great features, including the ability to add unlimited asset photos. Might be useful for Triumph to record the condition of your units.

Dan

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 10/10

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Asset & inventory management for Construction Companies

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Nick Barrett

Industry: Construction

Company size: 51-200

Pleasant and painless

Used daily for 6-12 months

Reviewed 2017-04-29

Review Source: Capterra

Asset location, scheduling benefits, elimination of means to keep track of equipment moves via email, drivers being held more accountable for where they are leaving equipment and whereEase of use, set up, maintenance, great customer support, and lack of parts and pieces to go wrong like with gps tracking services.

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Pros
Ease of use, set up, maintenance, great customer support, and lack of parts and pieces to go wrong like with gps tracking services.

Cons
Having to rely on humans to actually use the product and the issue of training the older generation

Response from Tenna

Nick,
Thanks for your review of Tenna.
Our aim is to make it real easy for all the "older generation" to track their assets and equipment! LOL

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 9/10

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Asset & inventory management for Construction Companies

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John Green

Industry: Construction

Company size: 11-50

Our experience has been nothing but positive and we are looking forward to expanding how we use

Used daily for 6-12 months

Reviewed 2017-05-01

Review Source: Capterra

The benefits we receive is the ability to track our modular assets in the field. We are excited about where Tenna can take usWhat we like most is the ability to see a service history on our assets and the ease of which any of our drivers/road techs/management can scan and see what has taken place with the unit.

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Pros
What we like most is the ability to see a service history on our assets and the ease of which any of our drivers/road techs/management can scan and see what has taken place with the unit.

Cons
What we like least is that we are not using the software to it's full capability. That is our own internal issue. We would like to see the marketplace grow which in time we are positive it will.

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 10/10

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Asset & inventory management for Construction Companies

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Sean Ridgway

Industry: Construction

Company size: 501-1000

Easy to manage!

Used daily for less than 6 months

Reviewed 2017-04-26

Review Source: Capterra

The Tenna system was great to work with. Adding assets and scanning was very easy. Iit updates the physical location every time its scanned which is key in knowing where your assets are. GPS location pinned at every scan, ease of use when working with the system.

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Pros
GPS location pinned at every scan, ease of use when working with the system.

Cons
Need a spot to track maintenance by hours and miles, but I am told that is in the works.

Response from BuildSourced

Sean,

Thank you for your comments.

Please note that you can track hours/miles of usage in BuildSourced, and add maintenance notes. Just scan the equipment, click the blue edit button, and update your hours or miles, and add your maintenance notes.

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 10/10

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Asset & inventory management for Construction Companies

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Lou Cutler

Industry: Unknown

Company size: Unknown

Far above expectations, employees adapted to it very well.

Used daily for less than 6 months

Reviewed 2017-06-12

Review Source: Capterra

Communication throughout the company has been so much better. Machine locations and utilization. Maintenance is kept up to date much better.

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Communication throughout the company has been so much better. Machine locations and utilization. Maintenance is kept up to date much better.

Pros
Communication throughout the company has been so much better. Machine locations and utilization. Maintenance is kept up to date much better.

Cons
Not able to reply or comment on wanted posts. Recent asset list is too short, import list should have other ways of sorting it.

Response from BuildSourced

Thanks Lou. Good points.

So you know, there¿s an enhancement coming soon that will let you do responses on Wanted posts and Sorting options.

Also, to see more recent assets, just click Show All at the end of the list!

Rating breakdown

Value for money

Ease of use

Features

Customer support

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Asset & inventory management for Construction Companies

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Andrew Seaburg

Industry: Construction

Company size: Unknown

Great tool!

Used weekly for 1-2 years

Reviewed 2017-04-26

Review Source: Capterra

System is intuitive and easy to use. Very quick to add assets. Easy to navigate. Great mobile app and professional support.Easy to navigate

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System is intuitive and easy to use. Very quick to add assets. Easy to navigate. Great mobile app and professional support.Easy to navigate

Pros
Easy to navigate

Cons
Need more service features

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 10/10

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Asset & inventory management for Construction Companies

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Gene Saathoff

Industry: Unknown

Company size: Unknown

Implementation was well executed. Customer rep was very helpful.

Used weekly for less than 6 months

Reviewed 2017-06-19

Review Source: Capterra

We are very early in the implementation process -- can't comment on much except the implementation/training was well done - very helpful and open to future assistance.

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We are very early in the implementation process -- can't comment on much except the implementation/training was well done - very helpful and open to future assistance.

Pros
We are very early in the implementation process -- can't comment on much except the implementation/training was well done - very helpful and open to future assistance.

Response from BuildSourced

Thanks Gene.

Glad the Implementation went well. As I hope you saw, our Implementation team, comprised of former US Special Forces troops, takes the same discipline to setting you up, as they did in the Army.

As you get more experience using the system, we look forward to keeping in touch for your feedback.

Best, Juan

Rating breakdown

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Ease of use

Features

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Asset & inventory management for Construction Companies

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Olena Paslavska

Industry: Unknown

Company size: Unknown

still learning how to use it and hope to get more features available

Used weekly for less than 6 months

Reviewed 2017-10-27

Review Source: Capterra

relatively easy to use and very helpful support service. Allows to have a lot of equipment uploaded, so easier to control.

Read the full review

relatively easy to use and very helpful support service. Allows to have a lot of equipment uploaded, so easier to control.

Pros
relatively easy to use and very helpful support service. Allows to have a lot of equipment uploaded, so easier to control.

Cons
I need to be able to attach more PDF files, not only two pieces. And would be great if the maintenance technician will be able to put checkmarks on the pdf file using the tablet

Rating breakdown

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Ease of use

Features

Customer support

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Tenna

Asset & inventory management for Construction Companies

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Page last modified 2018-12-05 02:00

Overall rating

Company size

Industry

Time used

Tenna

Pros

Cons

Tenna has given us the capability of keeping track of all of our equipment and small tools

Response from BuildSourced

Phenomenal

Response from BuildSourced

Pleasant and painless

Response from Tenna

Our experience has been nothing but positive and we are looking forward to expanding how we use

Easy to manage!

Response from BuildSourced

Far above expectations, employees adapted to it very well.

Response from BuildSourced

Great tool!

Implementation was well executed. Customer rep was very helpful.

Response from BuildSourced

still learning how to use it and hope to get more features available

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