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Case IQ

Cloud-based investigation management tool for workplace.

Table of Contents

Case IQ - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

Case IQ overview

What is Case IQ?

Case IQ is the leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within small to large organizations. The platform provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

Case IQ offers advanced case management tools that seamlessly adapt to an organization's unique workflow. With multi-channel incident reporting, automated workflows, and powerful analytics, it helps investigation teams resolve cases and identify organizational risks. Additionally, it's dynamic dashboards, intuitive reporting, and real-time status updates ensure stakeholders have access to essential insights.

Key benefits of using Case IQ

Simple intake means no incident will slip through the cracks again.

Streamlined case management keeps investigations on track and automates processes and reports.

With all the case information centralized, create comprehensive case reports instantly and respond faster than ever.

Powerful reporting gives deeper insight into the data to spot trends early and prevent future issues from occurring.

The platform integrates with existing systems and databases to save time and eliminate mistakes.

Starting price

Alternatives

with better value for money

Case IQ’s user interface

Ease of use rating:

4.6

(11)

Case IQ reviews

Overall rating

4.6

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.33/10

Rating distribution

Pros

“We have been with i-Sight since July 2012. They are great and their product is performing as I hope.”

Pat G.

Director of SIU

“Furthermore, the i-Sight team members were very friendly, accommodating, and were always there to help answer our questions and concerns.”

Michael M.

Director, Global Compliance

“The ability to customize the software based on our existing business processes is one of the biggest strengths of i-Sight.”

Michael M.

Director, Global Compliance

Cons

“When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect.”

Dennis M.

Technical Support Analyst

“This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies.”

Sara C.

Sr Hr Compliance Specialist

“Configurable SSO can be done on the front end with no charge now. Would someone on the Case IQ need to work with internal IT on our end.”

Luiz A.

HRIS Specialist

Who uses Case IQ?

Based on 11 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Cosmetics

Food & Beverages

Government Relations

Higher Education

Others

Use cases

- Not enough reviews

Case IQ's key features

Most critical features, based on insights from Case IQ users:

Reporting/Analytics

5.0

(2)

Self service portal

5.0

(3)

Access controls/permissions

1.0

(1)

All Case IQ features

Features rating:

4.3

(11)

Accident investigation

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

Approval process control

(0)

Archiving & retention

(0)

Assessment management

(0)

Assignment management

(0)

Attendance tracking

(0)

Audit management

(0)

Audit trail

(0)

Automated routing

(0)

Built-In database

(0)

Case management

(0)

Case notes

(0)

Collaboration tools

(0)

Communication management

(0)

Communications management

(0)

Compliance management

(0)

Compliance tracking

(0)

Configurable workflow

(0)

Contact management

(0)

Corrective and preventive actions (capa)

(0)

Customer complaint tracking

(0)

Customer Service Analytics

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable questions

(0)

Customizable reports

(0)

Customizable templates

(0)

Dashboard

(0)

Dashboard creation

(0)

Data management

(0)

Data security

(0)

Data storage management

(0)

Data visualization

(0)

Document management

(0)

Document storage

(0)

Email alerts

(0)

Email management

(0)

Email templates

(0)

Employee management

(0)

Event logs

(0)

Event management

(0)

Evidence management

(0)

FDA compliance

(0)

Feedback management

(0)

Forms management

(0)

HIPAA compliant

(0)

Historical reporting

(0)

Incident management

(0)

Incident reporting

(0)

Inspection management

(0)

Intake management

(0)

Interaction tracking

(0)

Investigation management

(0)

ISO compliance

(0)

Issue management

(0)

Issue tracking

(0)

IT incident management

(0)

IT risk management

(0)

Mobile access

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multi-Language

(0)

Multi-Location

(0)

Multimedia support

(0)

Operational risk management

(0)

OSHA compliance

(0)

OSHA recordkeeping

(0)

Performance metrics

(0)

Policy management

(0)

Predictive analytics

(0)

Prioritization

(0)

Process/Workflow automation

(0)

Progress tracking

(0)

Quality assurance

(0)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Real-Time updates

(0)

Records management

(0)

Reminders

(0)

Reporting & statistics

(0)

Risk alerts

(0)

Risk analysis

(0)

Risk assessment

(0)

Risk management

(0)

Role-Based permissions

(0)

Routing

(0)

Safety incident management

(0)

Safety management

(0)

Sarbanes-Oxley compliance

(0)

Search/Filter

(0)

Secure data storage

(0)

Security management

(0)

Single sign on

(0)

SSL security

(0)

Status tracking

(0)

Subject profiles

(0)

Support ticket management

(0)

Support ticket tracking

(0)

Tagging

(0)

Task management

(0)

Task scheduling

(0)

Third-Party integrations

(0)

User management

(0)

User profiles

(0)

Web forms

(0)

Workflow management

(0)

Case IQ alternatives

Case IQ

4.6

(11)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.6

Customer Support

4.7

FaceUp Whistleblowing System

4.8

(45)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Resolver

4.4

(79)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Cority

4.3

(105)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Case IQ integrations (12)

Case IQ support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

FAQs/Forum

24/7 (Live rep)

Knowledge Base

Email/Help Desk

Chat

Training options

Videos

Live Online

Webinars

In Person

Documentation

Case IQ FAQs

Q. Who are the typical users of Case IQ?

Case IQ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money

Q. What languages does Case IQ support?

Case IQ supports the following languages:
English

Q. Does Case IQ support mobile devices?

Case IQ supports the following devices:
Android, iPad, iPhone

Q. Does Case IQ offer an API?

No, Case IQ does not have an API available.

Q. What level of support does Case IQ offer?

Case IQ offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

Related categories

Governance, Risk and Compliance (GRC)

Integrated Risk Management

Physical Security

Investigation Management