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Concord
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contract management you don't have to manage.
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Concord - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Concord overview
Based on 235 verified user reviews
What is Concord?
Reviews for Concord come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Hospital & Health Care (7%). The most frequent use case for Concord cited by reviewers is contract management (77% of reviewers).
What do users say about Concord pricing?
Most reviewers indicate Concord provides strong value for money, with affordable pricing and a generous free tier. Most users consider the free version ideal for small businesses, though some reviewers find added features costly for larger teams.
Starting price
per month
Alternatives
with better value for money
Concord’s user interface
Concord pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about Concord?
Reviews for Concord come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Hospital & Health Care (7%). The most frequent use case for Concord cited by reviewers is contract management (77% of reviewers).
Select to learn more
Who uses Concord?
Based on 235 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Concord's key features
Most critical features, based on insights from Concord users:
All Concord features
Features rating:
Concord awards
Concord alternatives
Concord
Starting from
399
Per month
Docusign
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Deel
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No pricing info
ContractSafe
Starting from
No pricing info
Concord pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Amendment Management
- Approval Workflows
- Box and Dropbox
- Bulk Send
- Clause Library
- Collaborations and Negotiation Tools
- Custom Branding
- Customized Reports
- Custom Roles
- Custom Teams
- Deadline Reminders
- Google Drive
- Integrations With Salesforce
- Open API
- SSO
- Subsidiary Management
- Unlimited Documents
- Unlimited Esignatures
- Unlimited Free Viewers and Guests
- Unlimited Templates
User opinions about Concord price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Concord's price and value, 90% mention it in a positive light.
Most reviewers indicate Concord offers strong value for money, highlighting its affordable pricing compared to competitors and a generous free tier that covers essential features. They say the free version is especially beneficial for small businesses and individuals, allowing unlimited contracts without significant expense. Users think Concord’s paid plans remain accessible and cost-effective, with many noting the functionality justifies the price. Some reviewers find Concord’s pricing and features superior to other contract management solutions. However, a few users report that added features can become costly for larger teams, and the monthly cost may add up for growing businesses.
, and
To see what individual users think of Concord's cost and value, check out the review excerpts below.
Sherri A.
Executive Administrator
Concord integrations (9)
Integrations rated by users
We looked at 235 user reviews to identify which products are mentioned as Concord integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Concord customer support
What do users say about Concord customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of Concord customer support.
A significant portion of users highlight Concord's customer support as highly responsive and effective in resolving issues.
Widely noted by reviewers, the support team is approachable, knowledgeable, and provides clear, helpful guidance when needed.
A limited number of users mention the lack of immediate tech support and limited live customer service channels.
Support options
Training options
To see what individual users say about Concord's customer support, check out the review snippets below.
“They have provided excellent customer support, a library of training materials and webinars and steadily made improvements to their product, which has improved our satisfaction.”
Laird R.
Document Manager
“The support we get from the team at Concord is second to none - they're responsive and super friendly with their being no such thing as a stupid question.”
James B.
Senior Technology Vendor Manager
“However, its not a set up where there is tech support standing by, and there is no customer service line.”
Andrew B.
General Counsel
Concord FAQs
Concord has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Concord used for?
Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23 seconds instead of waiting days for legal. Post-signature, automated alerts handle renewals and obligations. Integration with Salesforce, HubSpot, and accounting systems eliminates double-entry. Concord addresses a simple reality: most contracts are routine business transactions that shouldn't require legal intervention. By enabling sales, procurement, and operations teams to self-serve standard agreements, customers reduce contract cycles by 75% on average. Setup takes days, not months. Training takes hours, not weeks. ROI is measured in weeks, not years. Concord is deliberately built for SMB/mid-market reality, not enterprise fantasy. While competitors chase Fortune 500 complexity, Concord removes features that slow businesses down.
Q. What are the benefits of using Concord?
Close deals faster with self-serve templates, one-click generation, and built-in e-sign.
Negotiate seamlessly in-browser or in Word with true Track Changes and full version control.
Create a single source of truth: unlimited repository, import legacy/executed contracts, instant search.
Accelerate review with AI-assisted clause suggestions, policy checks, and playbook automation.
Enforce guardrails with configurable approval workflows and a complete audit trail.
Never miss a renewal: automated reminders, obligation tracking, and owner assignments.
Works with your stack: native Salesforce & HubSpot connectors, Microsoft 365 add-ins, and an open API.
Admin-light configuration and prescriptive onboarding—go live in weeks, not quarters.
Strong security and control: SSO, granular roles/permissions, and activity logging.
Visibility that drives ROI: dashboards for cycle time, self-serve rate, and renewal pipeline.
Easy external collaboration: share links, collect edits/comments without email attachments.
Predictable pricing and responsive support—no nickel-and-diming on must-have features.
Q. What languages does Concord support?
Concord supports the following languages:
English, French
Q. Does Concord support mobile devices?
Concord supports the following devices:
Android, iPad, iPhone
Q. Does Concord offer an API?
Yes, Concord has an API available for use.
Q. What level of support does Concord offer?
Concord offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
