App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
CSAT.AI
A Customer Service QA and CX Platform Built for Today!
CSAT.AI Alternatives & Competitors (2026)
Top 5 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
No pricing info
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Real-Time Data
N/A
Engagement Tracking
N/A
Trend Analysis
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Value for money
Starting price
No pricing info
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Text Analysis
N/A
Negative Feedback Management
N/A
Trend Analysis
N/A
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
No pricing info
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Widgets
N/A
Sentiment Analysis
N/A
Real-Time Reporting
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
No pricing info
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Sentiment Analysis
N/A
Real-Time Monitoring
N/A
Real-Time Data
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Value for money
Starting price
No pricing info
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Negative Feedback Management
N/A
Chat/Messaging
N/A
Widgets
N/A
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
Value for money
Starting price
No pricing info
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Text Analysis
N/A
Real-Time Monitoring
N/A
Real-Time Data
N/A
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
No pricing info
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Real-Time Monitoring
N/A
Activity Tracking
N/A
Real-Time Notifications
N/A
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Value for money
No pricing info
Starting price
No pricing info
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Predictive Analytics
N/A
Chat/Messaging
N/A
Text Analysis
N/A
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
Value for money
Starting price
No pricing info
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Sentiment Analysis
N/A
Real-Time Analytics
N/A
Predictive Analytics
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
Value for money
Starting price
No pricing info
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Sentiment Analysis
N/A
Data Visualization
N/A
Negative Feedback Management
N/A
SOLABS QM10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Learn from experience
Value for money
Starting price
No pricing info
Functionality
Document Management
5/5
Document Review
5/5
Customizable Reports
5/5
Top Features
Real-Time Data
N/A
Reporting/Analytics
N/A
Text Analysis
N/A
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Widgets
N/A
Text Analysis
N/A
Sentiment Analysis
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
Value for money
Starting price
No pricing info
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Widgets
N/A
Text Analysis
N/A
Sentiment Analysis
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Text Analysis
N/A
Engagement Tracking
N/A
Trend Analysis
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
Value for money
No pricing info
Starting price
No pricing info
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Trend Analysis
N/A
Text Analysis
N/A
Real-Time Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
Value for money
Starting price
No pricing info
Functionality
User Interaction Tracking
5/5
Customer Journey Mapping
5/5
Activity Dashboard
5/5
Top Features
Third-Party Integrations
N/A
Real-Time Reporting
N/A
Real-Time Notifications
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
QMS AI SaaS and on-premises solution for quality management.
Value for money
No pricing info
Starting price
No pricing info
Functionality
Document Coding & Control
5/5
Compliance Tracking
5/5
Offline Access
5/5
Top Features
Predictive Analytics
N/A
Chat/Messaging
N/A
Widgets
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing platform for collecting and showcasing reviews
Value for money
Starting price
No pricing info
Functionality
Content Management
5/5
Visual Analytics
5/5
Trend Analysis
5/5
Top Features
Real-Time Reporting
N/A
Real-Time Monitoring
N/A
Real-Time Data
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer communication platform
Value for money
No pricing info
Starting price
No pricing info
Functionality
Third-Party Integrations
5/5
Interaction Tracking
4/5
Customer History
4/5
Top Features
Real-Time Analytics
N/A
Real-Time Reporting
N/A
Sentiment Analysis
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
Value for money
Starting price
No pricing info
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Trend Analysis
N/A
Text Analysis
N/A
Real-Time Monitoring
N/A