Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me.
Having MegaMation Directline is like a custom built system tailored for your specific needs at an off the shelf price. We are the APPA 2011 Effective and Innovative Practices Award winner.
Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.
The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.
Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.
We use 95% of our system and have problems that are not addressed immediately.