OneSpan Sign Reviews

Pros
I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Cons
I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Rating breakdown

Likelihood to recommend: 7/10

Pros
The architecture of the product is very scalable and enterprise deployable that can be leveraged within various business processes for delivering eSignature experience. It is a REST based API integration platform that can be integrated with your enterprise applications and offers lot of configuration and customization capabilities for enterprise deployment.

Cons
The mobile experience is still not responsive and need the capability to support HTML5. Need capability to support more than PDF documents as inputs for eSign ceremony. ADA compliance should be default that should be inbuilt to the product offerings. eSL ux should be SAML enabled.

Rating breakdown

Likelihood to recommend: 9/10

Pros
EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

Cons
The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Its a reliable product. I like the lively and lovely support eSignLive provides. I never found something was missing . Every time I think of some new feature, I see they already think of it and providing it. It integrates with many products. The UX design is simply superb. I thank the designing team for this great UI/UX. I heard that price can be negotiated but when some one really like the product, they don't even think of negotiation. E-Sign Live falls under that category where you don't think of negotiating.

Cons
I have explored all the options to find something that I can find which appears not good / I don't feel comfortable. But, I couldn't find something.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The complete feature set and ability to setup and use templates for recurring types of documents

Cons
The ability to preview exactly how the document will appear. Sometimes the text size needs adjusting to present better.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Quick development and deployment. We integrated directly into our project management using e-Signlive API. This process was much easier than anticipated.

Cons
My only negative is was the small difficulty we ran into when integrating the callback events.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. eSignLive provides the ability to create templates for reoccurring documents so once they are setup, creating a new package is really quick and easy.

Cons
While the template feature is easy to use and works well, I would like to see a preview feature to view exactly how the finished document will look with signatures.

Rating breakdown

Likelihood to recommend: 10/10

Pros
My clients who have little knowledge with online technology say it is very easy to use. You can have a file prepared and signed within a minute.

Cons
This might be an easy fix con but I would prefer my signatures to indicate Eastern time and not central time.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Quick and easy to use. All of our front line staff have been using this and all of our clients find it easy to reply too.

Cons
There is nothing I do not like about this software. It is easy to use and it is inexpensive. I don't have any CONS.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the fact that it provides both cloud based and on premise deployment options which provides an organization flexibility to chose the best suited deployment. Also, the option to completely white label the product which can be integrated with our existing systems makes it way better than any other product on the market.

Cons
I have only one issue with this product. I firmly believe there is a huge scope of improvement in the search capabilities currently being offered. They need to add more functionalities like searching a document by the name of signor/

Rating breakdown

Likelihood to recommend: 9/10

Pros
This software is optimized for different devices like desktops , mobiles and tablets and can be accessed from anywhere and on any device which makes it really handy as a person's locations doesn't become a hurdle in getting documents and contracts signed. Further, since all the documents are always encrypted even when they are being sent, there is almost no chance of information being leaked to the outside world. Although the product is so good that we rarely need to get in touch with customer service but whenever we needed in the past, we have got a prompt and satisfactory response.

Cons
I believe UI is still not up to the mark when compared with competitors like DocuSign. I have faced some issues with responsiveness on mobile devices as well. Also, I believe user dashboard can include some more vital monitoring statistics.

Rating breakdown

Likelihood to recommend: 8/10

Pros
There was no learning curve on my end or with those I ask to use e-SignLive. I get signed documents back in minutes, not days.

Cons
I don't understand why everyone isn't using the solution. It's quick, easy, secure and green!

Rating breakdown

Pros
Very helpful video tutorials . Documentation is well designed . Wide range of connectors support that helps to make your experience more smooth

Rating breakdown

Pros
Efficiency. Time saved. Clients see your professionalism through your clarity & efficiency. The more you use it with repeat clients the better

Cons
To be able to communicate to language of preference if your client. It's not apparent . Don't want to go on and on with this but should be clearer if sending it to a francophone client that email and instruction are in French

Rating breakdown

Pros
Before I was asking my company people to enter the password if they want to open some secured, confidential document(s). With eSignLive it became easier. They just need to provide their signature and the documents will be opened by the trusted person.

Cons
Most of the features provided are good except some UI thing. Compared to DocuSign I am not really impressed with eSignLive but its fine. But I like the UI on Mobile. It captures the signature so quick and the response is really awesome.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Gave me the features I needed - specifically workflow automation so my patients (oh, and they're HIPAA compliant) can click a link to my consent forms, instead of having to manually send each new patient a "transaction" to sign the same standard document. Docusign charges $1500/mo for access to that feature.

Cons
Customer service is hard to get a hold of, and even then, they can't help you unless you get the right person, who was pretty hard to get a hold of. Also, you have to call to do simple things like changing cc. And they couldn't update my e-mail address to my new address.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Available on premises and cloud implementations. Includes OOTB UI and esign APIs to interact with the platform. Offeres standard REST based APIs and multi tenancy capabilities

Cons
Needs more robust ADA capabilities, digital signature and validation of digital signature capabilities.

Rating breakdown

Rating breakdown

Likelihood to recommend: 10/10

Pros
Its user interface is incredibly user friendly to new signers getting into the groove of e-signatures. My company deals with their support team frequently and we were never left with a bad taste in our mouth

Cons
The one trouble I have encountered while using this application is there being search limitations within User Groups. Inability for a signer to have multiple signature requirements where a signer can sign before other signers and then sign after the other signers for final approval.

Rating breakdown

Likelihood to recommend: 7/10

Pros
It's very well designed for a layman to operate and understand it. It's also very intuitive and guides the user itself.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This product is user friendly. Team helps a lot to setup . Not expensive . There is always a whole support present whenever you have any issue

Cons
In this product sometime little glitches are there which can cause litlle intruption but recover is generally very fast

Rating breakdown

Pros
Silanis is engaged with the product and their clients. It is a very interactive relationship that seems to benefit both parties. The technology provides top notch legal protection around e-signatures to meet our record keeping requirements.

Cons
Additional flexibility for use across multiple groups and access management design

Rating breakdown

Pros
This product is very user-friendly and also wide range product and we can implement in our on our cloud solution. It has many connectors or plugins for ease of use.

Cons
It may need to require to add more plugins and connectors. Need more training to get to know about full feature usage.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software is easy to use, has all the features you should need, and white labeled so you can totally brand it for your company. They offer excellent integration options, and their website is literally a plethora of information.

Cons
There is nothing I haven't liked about the software. I researched several companies and am glad I selected this one.

Rating breakdown

Pros
It is very User friendly. it offers great Flexibility. It saves my time. I love using mobile for signing applications.

Cons
Fewer resources to learn from and training facilities plus size of font needs to be adjusted to make it look better

Rating breakdown

Likelihood to recommend: 9/10