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Nintex Process Platform Logo

Nintex Process Platform

Cloud-based digital workflow management automation platform

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Nintex Process Platform Pricing, Features, Reviews and Alternatives

Nintex Process Platform product overview

What is Nintex Process Platform?

Nintex is a provider of digital solutions that replace and streamline traditional paper-based methods. With Nintex Workflow, business users up to enterprise level can fully automate workflow and content processes so that all employees and shareholders can connect, collaborate and work more efficiently. Nintex Workflow Cloud then takes those features and hosts the system within the cloud, centralizing access for multiple platforms and removing added deployment cost. Using clicks rather than any complex coding, business users and IT professionals alike can define complex workflows spanning multiple SaaS-based systems using drag and drop tools. The latest Workflow Cloud Designer features an intuitive design canvas, dropping in connectors for a growing selection of popular web services and applications.

Key benefits of using Nintex Process Platform

  • Nintex Workflow automates business workflows and processes, digitizing the traditionally paper-based handling, while Workflow Cloud hosts the system online to centralize access and simplify setup.


  • Workflow Cloud Designer promises an intuitive browser-based drag and drop environment for constructing potentially complex business workflows without the need for specialist coding knowledge.


  • Connectors can be dragged and dropped into a workflow, handling all the communication, authentication and encryption between an expanding collection of web-based SaaS solutions such as Adobe Sign, Box, Dropbox, Google Drive etc.


  • Designed for business users and IT professionals, Nintex Workflow aims to transform business processes by bringing together people, processes and content in a way that drives traceable collaboration.


  • Integration with modules such as Nintex Forms adds responsive web forms that feed information directly back into a paperless workflow, while Nintex Hawkeye provides visibility onto a process portfolio with data-driven analytics.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk

    Nintex Process Platform pricing information

    Value for money

    3.8

    /5

    80

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Nintex Process Platform features

    Functionality

    4.1

    /5

    80

    Total features

    66

    7 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Reporting/Analytics
    Third Party Integrations
    Workflow Management
    Document Management
    Mobile Access
    Access Controls/Permissions

    Functionality contenders

    Nintex Process Platform users reviews

    Overall Rating

    4.1

    /5

    80

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.59/10
    Rating distribution

    5

    4

    3

    2

    1

    28

    35

    15

    1

    1

    Pros
    The suite of products is high quality and the staff are very supportive, reactive, positive and very pleasant to work with in every aspect of needs and requirements.
    It is so well integrated with SharePoint. I have also been amazed at the willingness of Nintex product engineers to provide webinars, help and best practice advice.
    Our Consultants have great success showcasing how it brings value to every department or division in the corporation as it seeks to become faster, more accurate and lean in process automation.
    Cons
    The thing that I dislike Nintex most is their horrendous customer service.
    System errors in a workflow are not descriptive. Troubleshooting the root cause can be difficult.
    Documentation of form customization is weak. Some features do not work as anticipated.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Essential Automation suite

    Reviewed 3 months ago

    It's been very positive. We started with promapp, expanded into NWC evaluated RPA for future use cases and signed up to Drawloop for Salesforce to enrich our offerings ther. We have removed several old lotus notes workflows already and have integrated into salesforce flawlessly. It's a breeze to get simple formbased workflows oging and the support team are very helpful with assisting if you run into trouble. They also offer theri services to build specific complex workflows as a service.

    Pros

    It's very much low/no code. There is a intuitive GUI to allow you to build processes/workflows/connections with little to no technoliogy background. We have implmented it and it is being used by non technical people to improve their own efficiency without having to ask IT to help. It is a very cost effective platfrom

    Cons

    the only real issue i have with the system is that it does not integrate as well as it could with it's own systems in places. The Promapp process mapping software has inbuild workflow functionality but it is not built on the Workflow cloud platform so theri is no way to either connect that system to others (salesforce, sharepoint etc) like you can in workflow cloud or even to start a workflow cloud process from within promapp. SO there is small gaps that mean more initial effort.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    The Best Process Automation Tool on the Market

    Reviewed 3 years ago

    I've been an avid user of Nintex products since 2013. I started out as a basic user of the platform, to then building workflows and forms, to now consulting on it. Nintex is a really simple product to use. When you compare it other tools like SharePoint Designer Workflows/InfoPath, or even newer products from O365 like Flow/PowerApps, Nintex still stands above the rest. It's just a super simple product to use. A lot of the functionality is drag and drop. You can easily drag and drop controls into the designer. It's then easy to construct the settings within those action to fit your needs. The logic easily flows together. This can all be done without any in-depth IT experience. Any user in the company can be trained to use Nintex and create workflows and forms for their business needs.

    Pros

    The entire Nintex suite is unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile. This list goes on. Nintex can do it all.

    Cons

    To be honest, there aren't many things I dislike about Nintex. One complaint I hear a lot from clients is the pricing of the tool. It can be expensive, but like you always hear, you get what you pay for.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

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    Good product with poor account management

    Reviewed 3 years ago

    This review is for the Nintex Workflows on-prem server licenses. It does a better job than SharePoint Designer on the process automation in SharePoint and different applications/servers. However, due to the drama on the account management side and the higher pricing to the cloud, I will not consider implement it in the cloud environment.

    Pros

    The workflow design canvas also works as a documentation platform for the project release or even the audit review. With the purchase of license, we can create unlimited workflows with the old pricing model. We learned the new subscription model prices based on the number of workflows on the cloud, and the price is higher than what we would like to afford. I am glad that we only use Nintex Workflows in the on-prem environment.

    Cons

    The thing that I dislike Nintex most is their horrendous customer service. Within a year of the license purchase, I have been contacted consistently with 6 different account managers and ALL of them wanted to know our company and learn how we used Nintex!?! Initially I talked to them, then I realized every of them is new to Nintex and I just kept repeating the same conversation to different account...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Tackle Large Problem With Ease

    Reviewed 4 years ago

    Nintex has given us chance to be more gainful. This instrument has a ton of in OOB capacity which not just causes us to control the measure of customization and furthermore enhances the time spent for any new element expansion. The item is adaptable and has part of intensity in itself which multifold when gets added to SharePoint out of box capacities. The item has a decent and solid work process demonstrate which is extremely dependable and furthermore gives chance to troubleshoot the issue. The item has been very much acknowledged by all end clients and they like the portable good element the best.

    Pros

    The extensive variety of work process ability which encourages incredibly to decrease customization in SharePoint. Any day to business capacity will be accessible in Nintex out of box.We have spent a great deal of cash and endeavors in tweaking part of SharePoint application. I wish we could have discovered this item previously with the goal that we could have dodged the customization. Making arrangements for Nintex is extremely vital, when we begun we figured we will improve the situation just 15% of the application yet now we figure we could have expanded that rate. Since client selection for Nintex is superior to any custom arrangements.

    Cons

    The UI still looks like minimal old and can be significantly moved forward. Thee organization is making a decent attempt however when analyzed against a few companions I see prerequisite of upgrades. In the event that you contrast and some other cloud based item you probably won't care for the look and feel which may be minimal old.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    A good tool to automate your business processes

    Reviewed 3 years ago

    Nintex is generally a good tool. SharePoint with Nintex features seems even more attractive and satisfactory.

    Pros

    Nintex is really easier to set up and configure. For end users who are actually not good in programming and who do have any coding experience, Nintex is a great advantage so that they can go to SharePoint Platform and create their own workflows which allows to automate business processes. As an engineering team, we chose Nintex over default SharePoint Workflows, because it gives more functionalities to the basic SharePoint platform and it extends SharePoint with new features which are not currently available in SharePoint. Visualization and overall User Interface are really well designed, which allows for effective user experience.

    Cons

    However, the tool is not supported effectively, I would say. It has to be given more consideration and care when customers ask for help. This is just a kind advice to Nintex. The second of all, the performance is a bit slow and overall architecture is a bit complicated which it really makes it difficult to learn, implement and configure the tool over SharePoint. Nintex has also a lot of dependencies on SharePoint and this makes it difficult to scale effectively. For new releases, it could better if they notify the administrators, engineers in customer companies to be aware of the current changes, additional new features.

    Nintex Process Platform FAQs and common questions

    Q. What type of pricing plans does Nintex Process Platform offer?

    Nintex Process Platform has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Nintex Process Platform?

    Nintex Process Platform has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations


    Q. What languages does Nintex Process Platform support?

    Nintex Process Platform supports the following languages:
    English


    Q. Does Nintex Process Platform offer an API?

    No, Nintex Process Platform does not have an API available.


    Q. What other apps does Nintex Process Platform integrate with?

    Nintex Process Platform integrates with the following applications:
    Salesforce Service Cloud, Microsoft SharePoint, Wufoo, HubSpot Marketing Hub, Dropbox Business, Jira, FullContact, DocuSign, OneDrive, Google Drive, Box, Citrix ShareFile, NetSuite, Twitter, Slack, Microsoft 365, LinkedIn for Business, Meta for Business, ServiceNow, Mailchimp, Twilio, Marketo Engage, Zendesk


    Q. What level of support does Nintex Process Platform offer?

    Nintex Process Platform offers the following support options:
    Phone Support, Email/Help Desk

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