Ecount ERP Reviews

Pros
1. Fast Speed. It is way faster than Quickbooks Online version, especially for multinational access. 2. Customization. The tons of customization possibility gives you lots of flexibility. 3. Affordability. They do not charge per user base. It is a huge saving for a small company.

Cons
1. They are not 100% compatible with bar code printer. 2. Hope they can have those most popular report pre-configured.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Value for money. It does the job for a manufacturing company based in China with advanced assembly BOM. Available even with low internet speed.

Cons
Project management and CRM features are poor. But it is not the most important for an ERP

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is basic enough for a small company to use

Cons
It does not connect with other providers such as Amazon/Shopify/Ebay/PayPal/Bank Institute etc..

Rating breakdown

Likelihood to recommend: 8/10

Pros
Modification is available and can access any time.

Cons
Price is a bit expensive. Discount must be applied to long term user. A lot of error in printing -> mentioned many times but no reaction

Rating breakdown

Likelihood to recommend: 0/10

Pros
1. Once grasp, it is easy to use 2. Easy to change - for mistakes, for revised line items (our customers occasionally change their purchasing quantities and items, etc) and it is easy to update these changes. 3. Easy to update A/R payments received

Cons
1. For most reporting, customization is very limited/ impossible to create what I needed because there are only few options given - e. g. shipped date, customers' PO# and our invoice# are crucial when I create a monthly A/R statement by each customers. 2. When a customer receives an invoice, he/she must confirm to that email to open it - this is the one of the most wired settings I've seen. Many customers have responded that there is no attached invoice. I have to explain every customers how to open the invoice - it doesn't save time or bring any convenience. The words "Confirm Received Document" doesn't work because customers don't see any attached doc or received any, so they don't want to confirm. This means, they don't have the invoice and I have to send in later date again. It should be more like, click here if you want to open the invoice or just visually show the attached invoice. Then, they'll do the rest. 3. Sending invoices only one at a time instead of sending them all at once.

Rating breakdown

Likelihood to recommend: 5/10

Pros
It's simple. IT has features that we say, "oh I wish we could do that" and our rep shows us that, "yup, ecount does that!" Accessability to assistance and help center. You guys are ahead of us everytime

Cons
When running a inventory report, there is not "back" button feature. You have to restart entirely.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost tracking and tie that back to the revenue. Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity.

Cons
Native format of menus takes getting used to. Setting up user menu preferences overcomes this. User menus can be set in a work flow style. There is a lot of sophistication behind the entry menus. Definitely want to get (1) customer support to understand full potential, and (2) read online documentation.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Features and Functionality!!! Customer Support.

Cons
Really poor app, not easy to use for creating invoices (Only the APP).

Rating breakdown

Likelihood to recommend: 10/10

Pros
Flexible Easy to use for user Group work Android app

Cons
Need more integration for local set up (Thailand in our case)

Rating breakdown

Likelihood to recommend: 9/10

Pros
PRICE. CUSTOMER SERVICE IS EXCELLENT! EASE OF USE.

Cons
LIMITED. SOMETIMES THEY CHANGE SOMETHING WITHOUT TELLING ME FIRST.

Rating breakdown

Likelihood to recommend: 9/10

Pros
First and foremost is the ​cost! This system beats out all other ones in the USA. It does what you need it to do. If you are in production, inventory control and manufacturing this is an invaluable tool.

Cons
The accounting end is a bit lackluster and to our disappointment​, they have recently removed the "Reconcile" button which renders the software useless. We had to resort back to Quickbooks, which is a shame. This program has such high potential.

Rating breakdown

Likelihood to recommend: 7/10

Pros
clarity and easy of use, reliability

Cons
CRM is raw, needs more functionality for real time chats between staff members, projects needs more elaborate functionality

Rating breakdown

Likelihood to recommend: 10/10

Pros
Report and screen modification option. Simplified function. Many report. Mobile App. Workflow. Notification. Excel upload.

Cons
No plant maintenance features. Limited API (only sales) No SMS function in USA Finance link with bank Finance link with Quickbook software. SQL features

Rating breakdown

Likelihood to recommend: 7/10

Pros
ECOUNT System helps us to manage our inventories, we can see the the stocks in warehouse, production and in different stores nationwide. We also like its customized feature of having inventory and sales report based on our requirements.

Cons
The only constraints that we can think of are a.) we have to send invoices one at a time b.) Not compatible to some barcode printers

Rating breakdown

Likelihood to recommend: 10/10

Pros
Complete business solution.

Cons
Less user friendly.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The modules all interact with each other, you don't have to input something in one module and then re-enter it in another. Once you learn how the program works it is very easy to modify any of the templates in those modules to make it easy to use. The customer support is great as well.

Cons
This program has several steps, in my opinion, unnecessary steps to get from quote to final invoice in the sales module. If anything I would change the amount of steps needed to be able to invoice and ship.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Value for money and TCO over the usage.

Cons
Better to maintain data consistency

Rating breakdown

Likelihood to recommend: 10/10

Pros
After storming the web for an inexpensive inventory management software that was robust enough for our needs we found Ecount. It’s one of the only web based softwares I found that didn’t nickel and dime for users or additional services. Customer support was great in teaching how to get the software setup for our needs.

Cons
The only con I can really think of, is they should have an offline version for one time purchase. That would really set them apart.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The pricing and customer service were great. It is used by other companies that we know but we were not ready to use it yet.

Cons
There was a lot of different sections in ecount so it appeared to be hard to navigate and be able to set up and use for a small amount of transactions.

Rating breakdown

Likelihood to recommend: 7/10

Rating breakdown

Pros
Many options and versatility for different applications.

Cons
The learning curve is a bit steep but it does come with great customer service.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ecount has a lot of good features that we are able to use. One of these is the inventory reports that helped us to manage and analyze inventories per store.

Cons
There is no big issue for me regarding Ecount. At first, i get a little confused about some of its modules but had familiarized this as I continuously using it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It adapts to all your needs, have a lot of different functionalities. The customer services is the best and their support!

Rating breakdown

Likelihood to recommend: 10/10

Pros
It offers so many functions. You can manage accounting, payroll, budgeting, tax all with just one application.

Cons
Customer support needs more improvement. Bugs should be fixed quickly and the application should offer more help features.

Rating breakdown

Pros
Very easy to use and set up. Reasonably priced compared to competition. Quite fast to operate and reliable.

Cons
Some issues with barcode printers. Report customization should not have been limited. No offline version available.

Rating breakdown

Likelihood to recommend: 9/10