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Ekmob Logo

Ekmob

Field service and customer relationship management solution

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(1)

Ekmob Pricing, Features, Reviews and Alternatives

Ekmob FAQs

Q. What type of pricing plans does Ekmob offer?

Ekmob has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Ekmob?

Ekmob has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Ekmob support?

Ekmob supports the following languages:
English, Turkish

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Q. Does Ekmob support mobile devices?

Ekmob supports the following devices:
Android, iPad, iPhone

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Q. Does Ekmob offer an API?

Yes, Ekmob has an API available for use.

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Q. What other apps does Ekmob integrate with?

Ekmob integrates with the following applications:
Google Workspace, Microsoft 365, Meta for Business, Google Maps

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Q. What level of support does Ekmob offer?

Ekmob offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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Ekmob product overview

Price starts from

29

Per month

Per Feature

What is Ekmob?

Ekmob is a field service management solution, which helps enterprises manage teams, communications, performance, customers, and more using real-time data. The platform comes with a scheduling functionality, which enables businesses to prioritize customer requests, plan client visits, and follow-up on leads to improve sales operations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online

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Starting from

29

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

10

Per month

Per Feature

Free plan
Free trial
Pricing range
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Value for money
Customer support
Ease of use
Value for money
Customer support
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Ekmob pricing information

Value for money

5.0

/5

4

Starting from

29

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Ekmob features

Functionality

4.8

/5

4

Total features

26

2 categories

Most valued features by users

Alerts/Notifications
Third Party Integrations
Reporting/Analytics
API
Data Import/Export
Workflow Management
Real Time Data
Mobile Access

Functionality contenders

Ekmob users reviews

Overall Rating

5.0

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

Overall rating contenders

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Ali Rıza B.

Venture Capital & Private Equity, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Efficient Software for Team Management

Reviewed 3 years ago

Very good

Pros

Real SaaS solution with easy to use application for all kind of mobile devices

Cons

integrations with all existing backends but it is developing quickly

Vendor response

Dear Mr Babaoglan, Thank you for your review. We're investing on our API services and creating new documentations; they'll be ready before April 2020.

BA
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Bilgin A.

Automotive, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ekmob Experience

Reviewed 3 years ago

Before Ekmob we are taking our decision with instinct. I mean ; we are calling sales person and collecting as much as information until we can say enough :) this method taking so much time and effort. At the end of the day this is not mature method for the company. Now we are collecting all visit and activity report from EKMOB and combined sales report and we can see effort /sales ratio. Also we can redesign our sales operation and strategy with EKMOB report. Depend on strategy we can generate so many different type of report.

Pros

When i first met with EKMOB my biggest expectation from EKMOB is that ; -User Friendly -Basic -Durable All those 3 expectation matched with EKMOB and behalf of my team i can say we are very happy to meet EKMOB. Every team that touch customer outside of the office should use EKMOB.

Cons

Form creation and customization. Form creation is a concrete solution when you need specific information from field.

AR
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Verified reviewer

Retail, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Big Time Saver for Field Management

Reviewed 3 years ago

Overall, It helped us decrease mundane communication going through multiple channels. I like the software, it is great assistant for us and also for our field team members.

Pros

Having all your interactions, visits, documents and every related data in your mobile device makes you agile. Before our field team visits a customer, they simply open the mobile and look what has been done previously. Whenever someone resigns or change role, we can keep the knowledge safe and sound. Also, being able to assign tasks from HQ to field teams is very useful. overall It really acts as my personal assistant.

Cons

Ekmob is great a tool however implementations process takes a little bit time. Also, we had to train our staff this also takes a bit time but nothing hard. We were able to customize the program according to our needs, our process charts and organizational structure was uploaded. During the implementation we had some organisational issues that made the process a bit longer than expected.

EF
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Ekin Firat A.

Construction, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Integrated & Neat

Reviewed 3 years ago

We weren't able to track our field engineers. They didn't control their spots.

Pros

Ekmob is customisable. Onboarding was incredible. They have a great customer success team and they always get back to you in 15 minutes when you write through Intercom. It is easy to use, being mobile is great. Our engineers directly take photographs from the field and upload it. When they approve a production like column production, they just fill out Quality Control Forms from their mobile phone instantly! They make integrations with our ERP system.

Cons

-First our team didn't want to use it all the time. But when they saw the value, they started using everyday. -Ekmob is more compatible on mobile phones rather than tablets.

Vendor response

Thank you Mr Aydin for your response. The usability on Tablet Devices is extensively improved with our new release. Best Regards

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