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Field Force Tracker Pricing, Features, Reviews and Alternatives
Field Force Tracker FAQs
Q. Who are the typical users of Field Force Tracker?
Q. What languages does Field Force Tracker support?
Q. Does Field Force Tracker support mobile devices?
Q. What other apps does Field Force Tracker integrate with?
Field Force Tracker product overview
What is Field Force Tracker?
Field Force Tracker is a cloud-based field service management solution which offers a range of features for managing customers, vendors, and employees, job scheduling and dispatch, contract and warranty management, equipment maintenance, time tracking, invoicing, accounting, reporting, and more. Native apps for iOS and Android allow field employees to update jobs, submit timesheets, and generate invoices in the field.
Key benefits of using Field Force Tracker
Typical customers
Platforms supported
Support options
Training options
Not sure about Field Force Tracker? Compare it with a popular alternative
Field Force Tracker
Starting from
19.99
/user
Per month
Starting from
100
/user
Per month
Field Force Tracker pricing information
Value for money
4.6
/5
25
Starting from
19.99
/user
Per month
Pricing options
Value for money contenders
Field Force Tracker features
Functionality
4.4
/5
25
Total features
95
9 categories
Most valued features by users
Functionality contenders
Field Force Tracker users reviews
Overall Rating
4.3
/5
25
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.63/10
10
13
2
0
0
Alison M.
Alison M.
Overall rating contenders
job m.
Used daily for 1-2 years
Review source
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Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work
Teresa L.
Business Supplies and Equipment, 1-10 employees
Used daily for 2+ years
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Overall experience is good. When there is an issue, customer service is prompt. I like the ease of using it.
Product is easy to use and I use alot of the applications for tracking service calls, adding supplies that I order to each account and billing
When clicking on a customer to add information, when you have a list pulled up, the last customer at the bottom is hard to get to on the blue icons on the right. When I click on the 3 lines to scroll down such as generate invoice, contact info, create work order, and advance settings, I have to drag the cursor over it to try to scroll down to get to the bottom icon Advanced settings. Sometimes I have to do it a few times to get it to scroll down. Also when invoicing and emailing the invoices, I wish there was a confirmation that the customer has received that invoice. Sometimes customers do not get invoices and they go into spam.
Thank you - Teresa. We greatly appreciate your positive comment. It is great customer like you that help us in continuously improving software.
Verified reviewer
Business Supplies and Equipment, 1-10 employees
Used daily for 6-12 months
Review source
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We were looking to move from paper service calls to electronic format for ease of use and tractability. So far this meets our needs but would love it to be a bit more flexible.
Cost and simple app. The techs download the app on the phone and this makes it very easy to use for them.
Looks very dated. Could use a fresher looking interface or GUI. Wish I could use the Admin features on the app with my phone. This would really make the app rock.
Thank you for taking time to write a positive review. We always look for suggestions to improve and do our best to address them. An admin has access to all the functionality via a browser on any device - a mobile, a tablet or pc or a laptop. Unlike Field techs, Admins don't need to report GPS locations continuously, and hence, using the mobile app doesn't add any benefit for Admins. Regarding the interface, we have been developing FFT for nearly 15 years so a lot of our users are used to the current interface - which is very easy to use with almost no training needed. We are coming out with alternate themes in Q1 2019. We thank you once again for your feedback.
Amir H.
Marketing and Advertising, 51-200 employees
Used weekly for 6-12 months
Review source
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I was perfect and loved to use the software.
The quality of HVAC Software is fantastic. Completely capable and easy to use. Really great services.
I don't find any cons so far, anyways I'll add that whenever I get that
Thank you Amir. Appreciate your feedback.
Derek D.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
Review source
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Great experience.
Ease of use and scheduling feature. Also has good support contract module.
Does not text or email you when support contracts are due.
Hi Derek, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Field Force Tracker. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. Thank you again for sharing such a positive experience. It means the world to us.
Common Field Force Tracker comparisons
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