This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Field Force Tracker Pricing, Features, Reviews and Alternatives

Field Force Tracker product overview

Price starts from

$

19.99

/momonth
Per User

What is Field Force Tracker?

Field Force Tracker is a cloud-based field service management solution which offers a range of features for managing customers, vendors, and employees, job scheduling and dispatch, contract and warranty management, equipment maintenance, time tracking, invoicing, accounting, reporting, and more. Native apps for iOS and Android allow field employees to update jobs, submit timesheets, and generate invoices in the field.

Key benefits of using Field Force Tracker

  • The job scheduler evaluates job types, technicians’ skills, technician locations, product types, and other factors to identify which technicians are suited to the job, allowing users to select from the filtered list, with rule-based automated assignment of technicians for organizations with large workforces.

  • The interactive map enables real-time tracking of employee locations, through continuous updates from the native apps for Android and iOS.

  • Inventory locations, updates, and stock histories can be managed for all location types, including technician trucks, depot repair facilities, warehouses, and other virtual inventory locations, with real-time updates to ensure up-to-date and accurate inventory tracking.

  • Multiple service contract types can be managed, including preventive maintenance only, service only with parts not included, and comprehensive service contracts with both parts and service included.

  • Field Force Tracker’s integrated VoIP telephony allows users to call technicians with a single click, and also enables calling between technicians, with the ability to record calls as necessary.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Live Online
    Webinars
    In Person
    Documentation
    Videos

    Field Force Tracker pricing information

    Value for money

    4.6

    /5

    24

    Price starts from

    $

    19.99

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Field Force Tracker features

    Functionality

    4.4

    /5

    24
    Total Features95 9 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Reporting/Analytics
    API
    Third Party Integrations
    Document Management
    Inventory Management

    Functionality contenders

    Field Force Tracker users reviews

    Overall rating

    4.3

    /5

    24

    Positive reviews

    92%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.56/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    13

    2

    0

    0

    Pros
    My overall experience is very good like support team management or software very nice simple effective to improve business efficency.

    AR

    Anonymous Reviewer

    Excellent" Help to manage over all Business Like Scheduling or Inventory.

    AR

    Anonymous Reviewer

    The ability to track and response rate associated with this app are great. Easy to interact with the team.

    Alison M.

    Cons
    Sometimes customers do not get invoices and they go into spam.

    TL

    Teresa L.

    The pricing should be a little bit lower & should be server based one time license. Recurring charges are too high sometimes.

    BK

    Bharat K.

    Sometimes Recurring charges are too high other than these high charges, its all good.

    Alison M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    all in one fsoftware

    Reviewed 3 years ago
    Pros

    Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro

    Cons

    with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Impact Office Systems

    Reviewed a month ago

    Overall experience is good. When there is an issue, customer service is prompt. I like the ease of using it.

    Pros

    Product is easy to use and I use alot of the applications for tracking service calls, adding supplies that I order to each account and billing

    Cons

    When clicking on a customer to add information, when you have a list pulled up, the last customer at the bottom is hard to get to on the blue icons on the right. When I click on the 3 lines to scroll down such as generate invoice, contact info, create work order, and advance settings, I have to drag the cursor over it to try to scroll down to get to the bottom icon Advanced settings. Sometimes I have to do it a few times to get it to scroll down. Also when invoicing and emailing the invoices, I wish there was a confirmation that the customer has received that invoice. Sometimes customers do not get invoices and they go into spam.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Overall

    Reviewed 2 months ago
    Pros

    easy to use when it comes to dispatch and setting up work orders

    Cons

    after a while I have too manually send clients work status when It was doing it for me. I called and tried to troubleshoot it but was not resolved. So now I do it manually every time. The settings are correct

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Use of Field Force Tracker

    Reviewed 2 months ago

    Great experience.

    Pros

    Ease of use and scheduling feature. Also has good support contract module.

    Cons

    Does not text or email you when support contracts are due.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Good initial app

    Reviewed 3 years ago

    We needed a tracking app for our field service team and this app came in the front runner for the price for the amount of modules that we could get with it. We wanted to try out the basic modules first to see if this was worth the work to get it set up and all of our information imported into it to make it work. The set up was incredibly easy. It is sort of slow but it does everything we need it to do. Import of CSV files is seamless and scheduling jobs is quick and easy. Customer service is extremely quick to respond by just submitting an email with the question or even a suggestion. My sales rep even answers quickly.

    Pros

    Basic modules are easily upgraded to individual modules so that I don't waste money on things I don't use and won't use. Customer services response is very quick. Sales response is an expected rate.

    Cons

    updating pages is a little slow but not so much that I wouldn't recommend. Slight language barrier on the phone but was able to get the information I needed.

    Vendor response

    Thank you for the kind words, Dena! We really appreciate you taking the time out to share your experience with us. We can't thank you enough and express in words how delighted and lucky we feel to have a wonderful customer like you.

    Field Force Tracker FAQs and common questions

    Field Force Tracker has the following pricing plans:
    Starting from: $19.99/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Field Force Tracker has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Field Force Tracker supports the following languages:
    English


    Field Force Tracker supports the following devices:
    Android, iPhone, iPad


    Yes, Field Force Tracker has an API available for use.


    Field Force Tracker integrates with the following applications:
    QuickBooks Online Advanced, QuickBooks Online


    Field Force Tracker offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, FAQs/Forum

    Common Field Force Tracker comparisons

    Field Force Tracker logoSynchroteam logo
    Field Force TrackervsSynchroteam
    Field Force Tracker logoAI Field Management logo
    Field Force TrackervsAI Field Management

    Related categories