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Field Force Tracker Pricing
Pricing overview
Value for money rating
4.6
/5
25
Price starts from
19.99
/user
Per month
Pricing details
What users say
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Reviewers who mentioned pricing said:
Verified reviewer
Business Supplies and Equipment, 1-10 employees
Used daily for 6-12 months
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We were looking to move from paper service calls to electronic format for ease of use and tractability. So far this meets our needs but would love it to be a bit more flexible.
Cost and simple app. The techs download the app on the phone and this makes it very easy to use for them.
Looks very dated. Could use a fresher looking interface or GUI. Wish I could use the Admin features on the app with my phone. This would really make the app rock.
Thank you for taking time to write a positive review. We always look for suggestions to improve and do our best to address them. An admin has access to all the functionality via a browser on any device - a mobile, a tablet or pc or a laptop. Unlike Field techs, Admins don't need to report GPS locations continuously, and hence, using the mobile app doesn't add any benefit for Admins. Regarding the interface, we have been developing FFT for nearly 15 years so a lot of our users are used to the current interface - which is very easy to use with almost no training needed. We are coming out with alternate themes in Q1 2019. We thank you once again for your feedback.
Dena S.
Entertainment, 51-200 employees
Used daily for less than 6 months
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We needed a tracking app for our field service team and this app came in the front runner for the price for the amount of modules that we could get with it. We wanted to try out the basic modules first to see if this was worth the work to get it set up and all of our information imported into it to make it work. The set up was incredibly easy. It is sort of slow but it does everything we need it to do. Import of CSV files is seamless and scheduling jobs is quick and easy. Customer service is extremely quick to respond by just submitting an email with the question or even a suggestion. My sales rep even answers quickly.
Basic modules are easily upgraded to individual modules so that I don't waste money on things I don't use and won't use. Customer services response is very quick. Sales response is an expected rate.
updating pages is a little slow but not so much that I wouldn't recommend. Slight language barrier on the phone but was able to get the information I needed.
Thank you for the kind words, Dena! We really appreciate you taking the time out to share your experience with us. We can't thank you enough and express in words how delighted and lucky we feel to have a wonderful customer like you.
A.Mohan S.
Facilities Services, 11-50 employees
Used daily for 1-2 years
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Rapidsoft's Field Force Tracker has really helped our company serve our clients efficiently and responding to client calls quickly while optimizing our resource management resulting in huge cost savings.
Its great practical features and user UI with every conceivable information capturing fields. We now have all the required information and its availability at the right place.
As of now it fulfills our all essential requirements.Can't think of any shortcomings as far as our business is concerned.
Chris W.
Used daily for 6-12 months
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Easy tracking and good cost!
The ability to track and the response rates that are associated with the software is great. You can assign projects and then track how the project is coming along.
Nothing really. I feel like the price point is good and many companies could benefit from the software. Keep up the good work.
AK A.
Facilities Services, 1-10 employees
Used weekly for less than 6 months
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The Field Force Tracker SAAS model is very helpful software for services industry and makes optimum utilisation of field staff with low latency.
The ease of booking complaints and handling of the same to the field staff is very efficiently carried out without delays. System response is fast enough to handle even large number of queries.
Little options to modify functionalities as per your requirement if your user base is small but the company takes care of adding features in the next release.
Thank you Ak
Bharat K.
Used weekly for less than 6 months
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Its easy to track the team member. Can be easily interact with team. Assign projects to members & can ask for their daily job work
No Cons yet. The pricing should be a little bit lower & should be server based one time license. Recurring charges are too high sometimes.
thank you very much Trinity Touch Pvt Ltd
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