Infoplus Pricing

I love the fact that if the software does not have something out of the box that you need for your business process, you can use building blocks and scripts to create it. With custom fields, API, smart documents, and scripts the possibilities are endless. A lot of our customers have niche needs so this was a good choice for us. In addition, the ability to hook into the API with other systems is amazing once you get the hang of it. The dashboard is great for managing day to day operations and gives great visibility to everything happening within your warehouses. Reporting is nice, you can build fairly advanced queries easily. Automating things based on triggers and conditions is great once you understand how to use building blocks.

The weakest part of this software is the billing module. It works... but as a 3PL who bills for a LOT of different things, with each customer being billed in a unique way- our opinion is that the billing module needs *significant* improvement. At the time of this review, the billing module is a relatively new piece of the software. There have been a lot of glitches and bugs that needed to be sorted...

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Im an IT manager for a 3rd Part Logistics provider. The warehouse had an old school spreadsheet, handwritten, in the head of one person system where things were tracked. This system created lots of extra work and headaches for this warehouse hero. They asked me to help. I have no warehouse or logistics background. I demoed 4 companies and Infoplus shined brighter than any. Based on monthly shipments...

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With any new business software solution, there are hurdles to overcome. When the tough times came Infoplus was there to help and even hold our hands when needed. So there are really no cons we've found so far. We are looking forward to bringing new lines of business on-line with Infoplus.

We did not have to purchase any additional hardware in order to implement Infoplus in our warehouse. The web interface is fast and intuitive and the mobile apps for Android and iOS allowed us to avoid buying expensive, single purpose scanners. The implementation process not only showed us how to use the product but was also provided great training on industry best practices. Their well-documented RESTful API is feature-rich and has allowed us to quickly build customer-facing services in a fraction of the time it used to and all our systems (manufacturing, accounting, etc.) are now more interconnected than they have ever been. Support has been rock-solid and very responsive.

The product team is constantly improving the system so sometimes the implementation team is a step behind them in understanding and providing instruction on new features. The upfront costs can appear a little higher with Infoplus when compared to other services but when you consider the fact that no specialized hardware is necessary to get up and running it's very competitive. In our experience, their monthly charges are also lower which means savings in the long run. The pricing structure could be a little more transparent.

Infoplus helps us track, in real time, where and what we have on hand. The cost savings in being able to track every piece of inventory has saved our company a ton of time and money.

The transition from our original inventory management system to infoplus took quite some time. This was more due to the volume of inventory we have spread out among multiple warehouses than it was to the software itself. Just be prepared to dedicate the time and effort to the setup and you'll thank yourself in the end.

So many ways to customize and automate workflows. Each team member can have access to the information most helpful to their specific function within our organization.

Some workflow concepts seem overly complicated. Set up takes time, but that's due to the flexibility of the software.