Infoplus Pricing Plan & Cost Guide

Infoplus

Inventory & warehouse management software

4.67/5 (24 reviews)

Infoplus Pricing

Starting from: $695.00/month

Pricing model: Subscription

Infoplus Warehouse Manager: $695/month
Infoplus 3PL Warehouse Manager: $895/month

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Infoplus Pricing Reviews

Pros

  • The dashboard is great for managing day to day operations and gives great visibility to everything happening within your warehouses. Reporting is nice, you can build fairly advanced queries easily.Kyle S.Read the full review
  • A lot of our customers have niche needs so this was a good choice for us. In addition, the ability to hook into the API with other systems is amazing once you get the hang of it.Kyle S.Read the full review
  • Ability to provide customers with high-end and reliable customer portal experience. Ability to seamlessly integrate with prospects that show interest in our company (A huge selling point).Frank P.Read the full review

Cons

  • If you make mistakes on some things you cannot delete it at all. I cant even remove inventory with wrong sku because it says Ive had a reciept on it but never did.matt w.Read the full review
  • Providing backup documentation for invoices is a bit of a pain.Kyle S.Read the full review
  • The company does not provide the option to pay for a developer from their team to customize the product for you.Ryan L.Read the full review
96%
recommended this to a friend or a colleague

6 reviewers had the following to say about Infoplus's pricing:

Ricardo R.

Great dedicated onboarding team. Responsive to our particular needs and willing to make improvements

Used occasionally for less than 6 months
Reviewed 2017-05-25
Review Source: Capterra

Enterprise ready software with a small to medium sized business price tag.

Pros
So many ways to customize and automate workflows. Each team member can have access to the information most helpful to their specific function within our organization.

Cons
Some workflow concepts seem overly complicated. Set up takes time, but that's due to the flexibility of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Michael P.

Creates Order from Chaos and Simplifies Industry Best Practices

Used daily for 6-12 months
Reviewed 2018-09-11
Review Source: Software Advice

We've been incredibly happy with our decision to go with Infoplus. Our sales, warehouse, and accounting teams have all benefited in various ways in the ~6 months we've been using it and we continue to find more ways to benefit from all its features.

Pros
We did not have to purchase any additional hardware in order to implement Infoplus in our warehouse. The web interface is fast and intuitive and the mobile apps for Android and iOS allowed us to avoid buying expensive, single purpose scanners. The implementation process not only showed us how to use the product but was also provided great training on industry best practices. Their well-documented RESTful API is feature-rich and has allowed us to quickly build customer-facing services in a fraction of the time it used to and all our systems (manufacturing, accounting, etc.) are now more interconnected than they have ever been. Support has been rock-solid and very responsive.

Cons
The product team is constantly improving the system so sometimes the implementation team is a step behind them in understanding and providing instruction on new features. The upfront costs can appear a little higher with Infoplus when compared to other services but when you consider the fact that no specialized hardware is necessary to get up and running it's very competitive. In our experience, their monthly charges are also lower which means savings in the long run. The pricing structure could be a little more transparent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kendal P.

An upgraded inventory management system

Used daily for 6-12 months
Reviewed 2017-12-07
Review Source: Software Advice

Pros
Infoplus helps us track, in real time, where and what we have on hand. The cost savings in being able to track every piece of inventory has saved our company a ton of time and money.

Cons
The transition from our original inventory management system to infoplus took quite some time. This was more due to the volume of inventory we have spread out among multiple warehouses than it was to the software itself. Just be prepared to dedicate the time and effort to the setup and you'll thank yourself in the end.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Adam G.

Great Software & Support Team

Used daily for 6-12 months
Reviewed 2020-06-02
Review Source: Software Advice

Great experience, knowledgeable staff, gave us more insight into our business than we have had before. We are evolving our business with the new process and the teams expertise.

Pros
The ability to have visability to our day to day shipping/pick & pack operation. Warehouse locations, Order history and tons of areas to input/retrieve data from. Learning something new each day b/c of all the data points available. Cart connnections are very easy

Cons
The need to use a script to have my cost/sell for freight shipping through a report rather than on the shipment table. Small workaround was made, not ideal but gets the job done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frank P.

Infoplus has help changed the way we do business, for the better

Used daily for 1-2 years
Reviewed 2020-01-17
Review Source: Software Advice

I mentioned them mostly in the "Pros" section, but in short, Infoplus has afforded me the following benefits: Ability to see and analyze entire operation process in real-time Ability to provide customers with high-end and reliable customer portal experience Ability to seamlessly integrate with prospects that show interest in our company (A huge selling point) Unlimited reporting potential and data that has allowed us to gauge our past and present performance like never before. I truly believe Infoplus will allow me to take my business to the next level.

Pros
Ease of Use - Obviously, the biggest hurdle in changing software is dealing with employee and customer reluctance to learn something new. Fortunately, Infoplus makes it really easy to use and navigate their software. They also have many helpful tool tips, and easy access to their Knowledge Base which really helps make the transition go smoother. Real-Time Tool - I can't stress enough how helpful it is to have valuable data shown in real-time. There are literally endless reporting options you can use which allow you to monitor and run your company. Before Infoplus, I was in the dark on so many things. Now, I have real-time data telling me if orders are late, employees are not producing, or a certain customer's shopping cart has unexpectedly stopped communicating. Having these tools at my disposal is invaluable, and I'm not sure how I functioned before without them. Reliability - Having the ability to tell virtually every customer that "We can connect with your system" is a huge game changer. Not only that, but having the system be reliable for them is an asset that cannot be overstated. We never have to worry about downtime or issues that interrupt our customer's ability to utilize the portal, and that's a huge benefit over our previous software. Customer Service - Their customer service is 2nd to none. If I wasn't limited by characters, I would continue to commend just how crucial they've been in helping our business run smoothly.

Cons
Any small issues we had during transition we're rectified by their excellent customer service team. I can't commend them enough for the hard work they continually put into their product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael G.

Infoplus has been eager to help from sales to service.

Used daily for less than 6 months
Reviewed 2017-05-26
Review Source: Capterra

Pros
Im an IT manager for a 3rd Part Logistics provider. The warehouse had an old school spreadsheet, handwritten, in the head of one person system where things were tracked. This system created lots of extra work and headaches for this warehouse hero. They asked me to help. I have no warehouse or logistics background. I demoed 4 companies and Infoplus shined brighter than any. Based on monthly shipments Infoplus was able to craft a billing plan that fit our budget. Their staff has been there to help from the beginning 24/7 during our setup. Infoplus went above and beyond by sending a representative out at no cost to ensure the on-boarding of our biggest client went smoothly. All of the other 3PL's we interviewed the initial cost of entry was mid five figures. With Infoplus we purchased a few thousand dollars worth of equipment and within a month we were using the system. Their implementation manager has gone the extra mile by ensuring things run smoothly. Only an email or phone call away for any questions myself and/or the warehouse manager has had. The selling points for us was Infopluss willingness to please and the lack of infrastructure we had to add and maintain. With a cloud-based solution, we dont have to worry about additional hardware/software licensing, information security on those items, up-time of said devices, etc. The list goes on and on. We are very pleased and happily recommend Infoplus to anyone who will listen.

Cons
With any new business software solution, there are hurdles to overcome. When the tough times came Infoplus was there to help and even hold our hands when needed. So there are really no cons we've found so far. We are looking forward to bringing new lines of business on-line with Infoplus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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