Additional information for InnoMaint
Key features of InnoMaint
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- Warranty tracking
- Maintenance management
- Preventive maintenance reminders
- Schedule automation
- Overdue maintenance escalation
- Contract compliance management
- SLA for incidents & schedules
- Progressive self-diagnosis
- Solution bank
- Dashboard & reports
- Maintenance history tracking
- Searching & filtering
- QR code scanning
- Team & team member assignment
- Reminders & escalations
- Automated email notifications
- Incident management
- Ticket progress tracking
- Real-time data
- Safety compliance
- Work order management
- Maintenance scheduling
- Contract compliance
- Asset management
Asset details, operation manuals, equipment specifications, warranty information, serial numbers, preventive maintenance schedules, maintenance records, and other data can be stored centrally for all users to access.
Users can generate preventive maintenance schedules based on hours, meter readings, or calendars, with options for schedule automation, reminder notification triggers, and escalations for overdue maintenance.
Incidents can be raised through the iOS and Android mobile apps, and allocated to multiple service engineers, with integrated work order management, the ability to track time spent resolving incidents, SLA management for tickets, part replacement requests and approvals, ticket progress tracking, and more.
Reminders and escalations can be set up to ensure that planned activities such as contract renewals, spare part replacement, and preventive maintenance are adhered to, and that responsible users or decision makers are alerted to any tasks past their due date.
The self-diagnosis module allows users to troubleshoot equipment or asset issues before sending service requests, with step-by-step progressive self-diagnosis questions designed to guide users through resolving common problems.