iOFFICE Features

iOFFICE

Facility management software for the digital workplace

4.51/5 (45 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Asset Management
Asset Tracking
Badge Management
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Booking Management
Calendar Management
Change Management
Change Order Management
Collaboration Tools
Commercial Properties
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signage
Document Management
Equipment Management
Facility Scheduling
Fixed Asset Management
Floor Plans & Maps
For Offices
For Retail
For Schools
Forecasting
Historical Reporting
ID Scanning
Inspection Management
Internal Meetings
Inventory Control
Inventory Management
Inventory Tracking
Job Management
Lease Management
Maintenance Management
Maintenance Scheduling
Multi-Location
Occupancy Management
Online Booking
Package Tracking
Pre-Registration
Preventive Maintenance
Projections
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Registration Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Allocation & Planning
Resource Management
Resource Scheduling
Room Availability Schedule
Room Booking
Room Scheduling
Scheduling
Self Check-in/Check-out
Self Service Portal
Space Management
Space Reservation
Tagging
Task Scheduling
Third Party Integrations
Usage Tracking/Analytics
User Management
Utilization Reporting
Vendor Management
Visitor Management
Visitor Registration
Visitor Tracking
Visual Analytics
Watch List
Work Order Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Asset Management
Asset Tracking
Badge Management
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Booking Management
Calendar Management
Change Management
Change Order Management
Collaboration Tools
Commercial Properties
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signage
Document Management
Equipment Management
Facility Scheduling
Fixed Asset Management
Floor Plans & Maps
For Offices
For Retail
For Schools
Forecasting
Historical Reporting
ID Scanning
Inspection Management
Internal Meetings
Inventory Control
Inventory Management
Inventory Tracking
Job Management
Lease Management
Maintenance Management
Maintenance Scheduling
Multi-Location
Occupancy Management
Online Booking
Package Tracking
Pre-Registration
Preventive Maintenance
Projections
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Registration Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Allocation & Planning
Resource Management
Resource Scheduling
Room Availability Schedule
Room Booking
Room Scheduling
Scheduling
Self Check-in/Check-out
Self Service Portal
Space Management
Space Reservation
Tagging
Task Scheduling
Third Party Integrations
Usage Tracking/Analytics
User Management
Utilization Reporting
Vendor Management
Visitor Management
Visitor Registration
Visitor Tracking
Visual Analytics
Watch List
Work Order Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Asset Management
Asset Tracking
Badge Management
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Booking Management
Calendar Management
Change Management
Change Order Management
Collaboration Tools
Commercial Properties
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signage
Document Management
Equipment Management
Facility Scheduling
Fixed Asset Management
Floor Plans & Maps
For Offices
For Retail
For Schools
Forecasting
Historical Reporting
ID Scanning
Inspection Management
Internal Meetings
Inventory Control
Inventory Management
Inventory Tracking
Job Management
Lease Management
Maintenance Management
Maintenance Scheduling
Multi-Location
Occupancy Management
Online Booking
Package Tracking
Pre-Registration
Preventive Maintenance
Projections
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Registration Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Allocation & Planning
Resource Management
Resource Scheduling
Room Availability Schedule
Room Booking
Room Scheduling
Scheduling
Self Check-in/Check-out
Self Service Portal
Space Management
Space Reservation
Tagging
Task Scheduling
Third Party Integrations
Usage Tracking/Analytics
User Management
Utilization Reporting
Vendor Management
Visitor Management
Visitor Registration
Visitor Tracking
Visual Analytics
Watch List
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


17 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


14 reviews

iOFFICE Feature Reviews

25 reviewers had the following to say about iOFFICE's features:

Barbara N.

iOffice Facilities Management Software- two thumbs up!

2019-07-01

I am able to access requests in real-time, even when I am away from the office.

Pros

As an administrator, I am able to monitor requests, schedule preventative maintenance, follow up on issues, and run reports as required.

Cons

Printing out the floor plans can be quirky when editing and matching to paper size.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Barbara,
We can't thank you enough for the positive review. We are especially happy to know that you can access everything you need when you are away from the office. We truly value you as a customer and look forward to working with you for many years to come.

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Wes H.

All Around Great Solution - TRAC

2019-08-21

Pros

TRAC has almost everything you need for fleet, space and time management.

Cons

The software has a lot of reporting features.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Thank you for your review Wes. We're happy to hear you think iOFFICE is an all around great solution and the modules are easy to use. The ability for customers to batch load items is something we are currently working on and plan to roll out soon. I have made our development team aware of your other reporting suggestions and they'll take them into consideration for future improvements. Thank you again for your feedback!

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Joanne K.

Space Planning Tool

2016-10-25

Prior to utilizing IOffice the space planning tasks were done manually with PDF floor plans and spreadsheets which did not provide the real time data for a facility!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Joanne,
This is such great news! We are delighted to learn that our IWMS is allowing you to remove the need for cumbersome spreadsheets and PDF floor plans. It is also a joy to hear that you can now have access to the real-time data your facility needs. We hope our software continues to serve your needs in the future, and please feel free to reach out if we can ever be of assistance!

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David B.

iOffice

2019-06-19

Pros

iOffice has made it easy for our company to tie the threads between multiple areas of our facilities management. Previously, we were using multiple softwares to do a fraction of what iOffice can do in regards to managing our space.

Cons

At times, the software can be a little "clunky" or not particularly intuitive. Once someone learns the nitty gritty of the software, however, they can create almost anything they would need to. This is especially evident in the Softspace plugin for AutoCAD and the Insights module. Beginners will be lost, but with training and practice, these facets of the software allow for creative solutions and results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Thank you for your review David. It is so great to hear that iOFFICE has helped you improve the quality and production time of your reporting. We appreciate your candid feedback about the learning curve and will pass it along to our team. Take care!

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Brendan R.

Solid Product. Constantly working to improve themselves.

2016-10-20

They have been great partners is helping us develop the dashboards and reports we need to manage service delivery.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Brendan,
We are absolutely delighted to hear our solution has helped to streamline your facility's daily processes. We are also happy to hear that your experience with the customer service team has been positive. We will pass along your suggestions about the user interface and single sign on capabilities to our development team. Take care!

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Michael K.

For what we do!!

2016-10-20

It is a very easy sytem to use and keep up with.

Pros

Easy to use

Cons

Reporting can confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering iOFFICE

N/A

Source: Capterra
Helpful?   Yes   No
Read more
Sara B.

iOffice Implementation

2019-07-09

Prior to going live we are seeing positive improvements in the system that will help us to get rid of multiple outdated spreadsheet and inaccurate space data and the ability to easily track moves and report on the data.

Pros

The reason we selected iOffice was because of it's friendly user interface and overall pricing.

Cons

There are several limitations in the software for a larger corporation. We are finding out there are several functions we would like that aren't currently available. Security around who can see what in the directory, automated approvals, automated organizational hierarchies, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Sara,
Thank you for your review. Getting rid of outdated spreadsheets with inaccurate space data and gaining the ability to easily track moves and report on the data sounds like a major win. However, it concerns us that iOFFICE is missing some functions you need. Your account manager should be reaching out to you to discuss these items in more detail and come up with a solution. In the meantime, don't hesitate to reach out if there is anything we can help you with!

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Zhang X.

iOffice is an easy use and good technology for spaceplanning

2016-11-03

I've been ioffice user for more than 3 years, iOffice space, move and asset module has helped me on the way of layout showing, data report, asset information maintenance.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amy Q.

Satisfied Long Time User

2016-10-21

iOffice is an all encompassing facility management tool, it covers everything from employees to assets and work orders to meeting rooms to mail delivery, and fully customizable along the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Courtney P.

iOffice makes my job easier and helps employees!

2016-05-12

Pros

It also give employees real time data regarding where employees sit and locations of conference rooms.

Cons

The space module can be really slow to load. iOffice has been great to work with but sometimes they don't always know the latest updates about their tool.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering iOFFICE

Get IT and HR involved from the beginning. They'll be incredibly helpful getting the data into the tool.

Source: Software Advice
Helpful?   Yes   No
Read more
Russell B.

Pokemon iOffice Use

2019-07-09

Having all my systems under 1 umbrella makes things easier for me the Facilities Manager and also our Legal and AP team as well.

Pros

We like the fact that we can tie in all our main functions like asset management, package tracking system, visitor check in system and our space manager system all under one umbrella.

Cons

It keeps asking my permission to run the system in Flash which only happens when I open ioffice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Russell,
Thank you so much for the great feedback! It's wonderful to hear that iOFFICE's single platform design has made your job easier and allowed you to combine multiple systems into one. We were so glad that you attended our User Conference and are delighted to know you walked away with valuable information on sensors, wayfinding, and employee experience. Your concerns with the Space Manager and printing will be passed along to the correct team. Please let us know if we can ever be of assistance and we hope iOFFICE continues making you look good!

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Darren M.

iOffice IWMS Software

2016-10-18

Their responsiveness to customization, deadline management, and attention to detail separate them from any competition.

Pros

Robust & user friendly. Support teams for development & implementation are fantastic.

Cons

Would love to see even more modules integrated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering iOFFICE

The SAAS component makes implementations seamless while providing security protocols that adhere to our clients requirements.

Source: Capterra
Helpful?   Yes   No
Read more
David E.

Customer Survey

2016-10-20

Custom reporting features provide inconsistent output and unexpected product updates have a cascading impact to customer expected results.

Pros

Ease of use.

Cons

Unannounced software updates have a cascading impact to customer needs. Reporting is inconsistent.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


David,
It is great to hear that our product has been easy for your team to use. However, we are so sorry to see that our custom reports are not meeting your needs. We encourage you to please seek assistance through our customer support team who will be more than happy to help. We have also directed your concerns about our product updates to our development team. Thank you for your honest feedback!

Read more
Jocelyn H.

Suitable for smaller business and office spaces

2019-07-05

There is also a lot of limitations to syncing iOffice data with other existing platforms that our company uses, and requires extra API development internally just to build connectors for instant updates.

Pros

Ability to set customized permission levels per module (asset, space, mail etc).

Cons

Lacks main features such as the ability to create mass changes in occupancy, auto/scheduled publishing floor plans or move lists. Maintenance of floor plans is tedious: does not support xRefs in CAD files, SoftSpace only runs on PC/Windows, floor plans cannot exceed 999kb or it will load really slowly. No function to preview or hold floor plans in "draft" before publishing to live site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Jocelyn,
Thank you for sharing your thoughts with us. We're so pleased to know that iOFFICE is a great addition to your workspace, and that it has been easy for you to use and train others. However, I am sorry to hear we missed the mark on some key features. Tedious is never a word you want to hear when it comes to software. Know that we take your feedback seriously. We're also in the process of making some major enhancements to our space and move modules such as the ability to "shelf" employees while you decide where to move them, faster load times for users, and a new forecasting view in our stacking diagram. We realize working with development and IT can be cumbersome. We're also working on a solution that will make connecting to other platforms even easier by cutting out the need for middleware to act as a bridge between our workplace management software and your applications. We hope these, among other updates, will make your experience with iOFFICE even better in the future.

Read more
John L.

Great products. Great People

2016-10-25

Their solutions are second to none from the design to the ease of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE




John,
Thank you for your kind words about our software, we strive to stay at the forefront of the industry to provide intuitive solutions sometimes before our customers realize they need them. We are so happy to know that working with our team has been a positive experience for you, and we look forward to working with you for many years to come as well!

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Ryan I.

Inlow Review

2016-10-18

iOffice has been a decent software platform for our facilities management. We are primarily using the space module and that is excellent.

Pros

Space module

Cons

Some issues with the work ticketing system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Ryan,
We're glad to see that you're enjoying the Space module, our most popular tool. Also, thank you for your feedback about a possible relocation update to the system. We will forward this to our development team's queue right away. Is there something about the work ticketing system that isn't meeting your needs? We would love to talk it through with you. If you wouldn't mind contacting our customer support team at (713) 526-1029 or reaching out to your account manager, we would be more than happy to assist.

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Luis P.

Easiest tool to use that met all of our needs!

2014-04-24

The system has a directory feature that pinpoints a colleague's office location on a virtual map.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Luis,
It is great to hear that our IWMS is intuitive and was easy for your and your team to adopt! We're also delighted to know the system has exceeded your expectations. Thank you for the compliment, we can't help but agree, with think our IWMS is the only true SaaS out there. We hope we continue to knock your socks off, and please let us know if there is anything you would like to see in the future, or if we can be of assistance in some way. Take care!

Read more
John H.

Easy to use!

2018-03-26

Pros

Very easy to use, you only pay for the modules that you need, easy accessible to your mobile device. Customizable.

Cons

No free trail offered, no on site premises offered. Doesn't offer predictive maintenance for the program and my company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Yitsy M.

Leading the workplace innovation, one feature at a time!

2019-06-19

We couldn't be happier to be working with such a 'people first' company. Their customer service is expectional and by far the best compared to all our other vendors. The forward thinking features that are added to the application make us feel confident that we are headed into the future with the right company.

Pros

The fact that there was a great mobile application to access the information was a deal breaker as well.

Cons

There was nothing we don't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Yitsy,
What a compliment to hear that you think our software is so intuitive and easy to use. That is our goal! We hope to continue providing you with excellent customer service and innovative solutions for years to come. Thank you for the positive review!

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Lisa A.

Loving this new resource!

2019-06-19

HUGE efficiency improvements for our team since implementation

Pros

Consolidation of all of our floor plans - easy access to employee location information at any time!

Cons

Work order tool seems a bit challenging at times - just a little more complicated than necessary? Would also LOVE to see floor plans available on Apple iPad! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Lisa,
Thank you for the recommendation! Our customers are our most important asset, so we're glad to hear iOFFICE is meeting your needs. We have shared your feedback about product updates with our development team, so stay tuned and please let us know if we can ever be of assistance!

Read more
Jodi P.

Best decision I ever made. The CAFM solution to simplify your life

2016-05-12

Pros

The solution is simple on the user end but still provides enormous detail and reporting functions.

Cons

They is nothing to dislike about this vendor. they are a true partner with us.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering iOFFICE

Keep it simple. Walk before you run! Openly discuss all you needs to get the best solution for you.

Source: Software Advice
Helpful?   Yes   No
Read more
Corey L.

Closing the gaps on implementation

2019-06-25

Awesome!

Pros

During implementation we found gaps in keeping our category configuration up to date and accurate. The development team had recently developed an automated category maintenance process. Soon after implementing iOffice, we were also implementing a new HR application that would require mass updates to our Category information. No need to make those mass updates on the back end, the automated category maintenance process took care of that. The development team implemented this automated process for us in a tight timeline and also during the holiday season.

Cons

When running reports on schedule our only option is to output to an email address.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Corey,
It's wonderful to hear that our implementation and development teams were able to automate a process that saved you valuable time. They work very hard and it will give them encouragement to keep up the great work. We will make sure to pass along your suggestion about the Insights module. In the meantime, there is no limit on the number of email address that a report can be scheduled to send to. Thank you for your review and for being a loyal iOFFICE customer!

Read more
Xin Z.

Good technology

2016-10-18

I've been ioffice user in China for 3 years. Ioffice is good webbased spaceplanning technology in space and move module

Pros

easy use

Cons

data update needs manuanully

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering iOFFICE

if ioffice can improve data collection and easy upload way,would be better

Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Xin,
Thank you for the recommendation. I see that you are having trouble with the automated data process. Sorry to hear that. We do have a solution, implementing an Automated Data Process for user import and provisioning would eliminate 95% of the manual data entry requirements. Please reach out to customer service or your account manager and let's get this started for you.

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Juan F.

Juan's Review

2016-10-25

But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Juan,
We are so happy to hear that our team is great to work with. However, we are disappointed to learn that the usability of the mobile app, OpenSpace, is not exceeding your expectations. Is there something specific that would help make it a better fit for you, other than the speed of the application? We would love to speak with you about possible update ideas that would help bring it up to the standard that we expect from our software. Please contact our customer support team or your account manager, and we would be more than happy to work this out with you!

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julie c.

Honest Review

2019-06-18

iOffice has allowed us to create an environment where about employees feel connected and aware of their campus.

Pros

What is like most about the software is the interactive seating chart & asset tracking.

Cons

What i like least about this software is the not having the ability to polyline in the program as an admin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from iOFFICE


Hi Julie,
Thank you for your review. We're so glad to hear that iOFFICE helps your employees feel connected to their campus. Please feel free to reach out to your account manager if you have any questions about features & functionality such as polylining. We appreciate your review and having you as a customer!

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