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Eptura Workplace Logo

Eptura Workplace

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Facility management software for the digital workplace

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Eptura Workplace Pricing, Features, Reviews and Alternatives

Eptura Workplace FAQs

Q. What type of pricing plans does Eptura Workplace offer?

Eptura Workplace has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Eptura Workplace?

Eptura Workplace has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations


Q. What languages does Eptura Workplace support?

Eptura Workplace supports the following languages:
English


Q. Does Eptura Workplace support mobile devices?

Eptura Workplace supports the following devices:
Android, iPad, iPhone


Q. Does Eptura Workplace offer an API?

Yes, Eptura Workplace has an API available for use.


Q. What other apps does Eptura Workplace integrate with?

Eptura Workplace integrates with the following applications:
Microsoft Outlook, Slack, AutoCAD, Google Calendar


Q. What level of support does Eptura Workplace offer?

Eptura Workplace offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base

Eptura Workplace product overview

What is Eptura Workplace?

iOFFICE is a cloud-based integrated office system which assists medium to large sized corporations with visitor and facility management. Its key features include scheduling, meeting room booking, ID scanning, registration, document management and space utilization.

Key benefits of using Eptura Workplace

Better reporting: Manage multiple locations for multiple buildings within a single site

Because we’re SaaS based, all facilities management data is available in a real time dashboard with standard benchmarks, KPIs or ad hoc reporting and ready for strategic planning. We give FMs the confidence to make accurate suggestions to leadership and guidance on how to provide the most effective workspace to the workforce.

Better engagement: Forecast space needs based on employee population change. Calculate utilization in a variety of ways, such as occupancy, room type or by groups such as cost centers, project team, organization level, etc.

When software becomes intuitive, it becomes invisible, and the real human potential is unleashed. Workers are focused on their work, not the software. iOFFICE was designed with the most intuitive and easy to use UX to help drive the most important ROI: ROE -- Return on Engagement.

Better workplace: The space app allows you the freedom to be away from your desk and update and manage your space requirements on the go.

We built iOFFICE to be as functional as a Toyota, but as innovative as a Tesla. Why? The faster teams can implement and use the software, the faster you reap the rewards of an engaged workforce.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base

Training options

Videos
Webinars
Live Online
In Person
Documentation

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Eptura Workplace pricing information

Value for money

4.2

/5

60

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Eptura Workplace features

Functionality

4.1

/5

60

Total features

54

7 categories

Most valued features by users

Alerts/Notifications
Third-Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Document Management
Inventory Management
Multi-Location

Functionality contenders

Eptura Workplace users reviews

Overall Rating

4.4

/5

60

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.11/10
Rating distribution

5

4

3

2

1

31

24

3

1

1

Pros
Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.
I have enjoyed using this software with my space planning needs. I like how they are always wanting to better themselves and really care what the customer thinks.
I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it.
Cons
It can be a bit pricey, a few feature are missing that i would prefer to have. It can also be hard to find the software in a physical format.
It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging. Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts.
I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder.

Overall rating contenders

AR
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Verified reviewer

Automotive, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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review 11/23

Reviewed 6 months ago
Pros

Space module is good for searching floor plan + helped massively when we want to reorganise the office and change up our different spaces. We also like service module as has helped streamline our maintenance jobs in offices. We can raise service requests easy and gets assigned to the right people right away

Cons

It would be good in future to get for more detailed reporting and analytics to come

Vendor response

Thank you for your feedback! We're delighted to hear that our Space and Service Request modules have had a positive impact on your workplace experience. It's great to hear your desire for more reporting and analytics, as we understand the importance of detailed insights. This is something we're actively working to enhance our reporting capabilities within the product. Stayed tuned for more exciting updates in the near future. The Eptura team

JP
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Jeff P.

Insurance, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Space and Reservation Experience

Reviewed 9 months ago

Overall, this is a good mid-tier product. It does not have all of the features of some of the more expensive products but it is easy to implement and easy to use.

Pros

iOffice was easy to implement and is very intuitive. We were up and running quickly and we can add new markets and sites easily.

Cons

The floor plan print features are limited. Text is either hidden or crashes into values in other spaces. The ability to select which text to display on a space is also limited.Neighborhoods did not really work for us. It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging.Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts. This should be addressed in a Q3 release. Managing room rules (who can book) is challenging.

Vendor response

Thank you for your review, Jeff. We’re glad to hear that you found the system easy to implement and use. Your feedback on areas for improvement is great to hear, and we always consider suggestions from our customers as we strive to enhance the product. We’ll be sure to pass these onto the relevant teams so they can be considered for future releases. We appreciate your support and the time you took to leave your feedback. The Eptura team

AP
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Anne P.

Logistics and Supply Chain, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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TRAC Review

Reviewed 2 months ago

Dealing with customer service has been quick and responsive. They don't quit until the issue is resolved.

Pros

I like the ease of use-and lately-since Eptura took it over-the customer service has been quickly responded to and quickly resolved.

Cons

For me, there should be a little more adaptability to customize the customer front end.

Vendor response

Hi Anne, thank you for your review of Eptura Workplace. It's great to hear that you find the system easy to use and that our customer service has been quick and responsive. Your feedback on wanting more customization is really useful, and we will pass it on to our team. We are constantly looking for ways to enhance our products for our customers! The Eptura team

LB
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Lynda B.

Pharmaceuticals, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Mergers have resulted in poor customer service and products!

Reviewed 2 months ago

Since Eptura we have seen a decline in managing our account, product solutions, pricing has increased and your contracts staff declined to negotiate pricing and terms with our procurement group. Eptura is definitely going backwards due to quick unstable growth.

Pros

Complete workplace tool solution, from floor plan, ppl management, moves, mail, visitor, etc.

Cons

iOFFICE was a partner and treated our account as such, since the merger with Eptura, customer services, product stability, action to resolve issues/requests, floor plan updates, costs & terms are non-negotiable everything has noticeably declined.

EM
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Erin M.

Biotechnology, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for our growing company...

Reviewed 5 years ago

We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.

Pros

The constant improvements, they continue as the needs arise. It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans. I use this everyday and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses!

Cons

Some kinks still in the visitor application, some of the areas are not as user friendly as others.

Vendor response

Erin, We're glad to hear iOFFICE was a perfect choice for you. Adaptability and flexibility are so important to a growing company - we never want you to pay for something you aren't going to use! Thank you for the kind words and please reach out to us via your account manager or at (713) 526-1029 if you ever have any questions.

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