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Manage every asset: indoors, outdoors, above and below.
Government agencies, utilities, parks, and educational institutions trust Cartegraph's intuitive operations management software to help them manage every infrastructure asset, track maintenance work orders, optimize facility or office space, and make smarter, data-driven decisions.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
22
Starting from
1499
Per year
Per Feature
Value for money contenders
Functionality
4.6
/5
22
Total features
103
17 categories
Functionality contenders
Overall Rating
4.9
/5
22
Positive reviews
100
%
19
3
0
0
0
Overall rating contenders
Joe T.
Government Administration, 201-500 employees
Used weekly for 2+ years
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We are using Cartegraph to empower data collection and work management across three departments: Road & Bridge, Facilities Management, and Waste Compliance. We continue to see more potential applications of their software platform.
Cartegraph continues to improve their mobile and web-based software based on community feedback, and their support is top notch.
Cartegraph is GIS integrated, but not as GIS-centric as it could be. Storing more of the data directly in GIS and enabling collection and manipulation from the GIS side would be a useful improvement.
Mike S.
Government Administration, 11-50 employees
Used daily for 2+ years
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We have been very pleased with the overall experience. Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.
Part of what drove us to select Cartegraph initially was its ease of use for field staff. Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes. Cartegraph was always supportive, and the customer service is top notch. Now that we've been up and running for several years, the automations are proving extremely valuable as our next steps in the software environment.
Cartegraph can be tailored to any process that you have. But this also means that you're going to want to assign a lead admin to keep on top of consistency of approach throughout multiple departments. This is probably true of any asset management software, it won't run itself.
Debbie G.
Government Administration, 201-500 employees
Used daily for 2+ years
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The organizations experience with Cartegraph has been challenging. The system is not the easiest to use due to the many different components and constant upgrades that sometimes is hard to keep up. However, with the use that we have had with it, we have improved tracking of vehicle maintenance costs and are implementing other maintenance tracking to assist with budgeting.
Although the product is not easy to use because there are many components to it, once you understand them it get easier and more beneficial. I like that the software has the ability to set triggers through automations. However, creating automations can be tricky sometimes. The asset component is very beneficial to track tasks and maintenance.
The most frustrating thing that continues to be a headache is the integration with our public facing work order software, Accela. The software's do not communicate well with each other. There are many glitches and a lot of data is lost due to this.
Verified reviewer
Higher Education, 1,001-5,000 employees
Used weekly for 6-12 months
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One of the strengths of the software is its flexibility, allowing users to customize it to their specific needs. This ability to personalize the software can be very useful.
Creating reports can be challenging for those who are new to programming and may require a lot of programming knowledge. This can make the process of creating reports difficult and not user-friendly for those who are inexperienced.
Chet H.
Transportation/Trucking/Railroad, 51-200 employees
Used daily for 2+ years
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We now track all of our service requests in a single system, are setting service levels and tracking our performance, and have been able to schedule almost all of our preventive maintenance programs in one system. If we need to change something, it's a super simple process, and Cartegraph OMS has a lot of power for a system that focused on configuring not customizing.
Cartegraph OMS is easily one of the most user friendly CMMS/Service request/work order systems on the market. The fact that it so cleanly integrates with your GIS data is a huge plus. The Cartegraph One app is easy to use in the field and now allows for offline editing where cell coverage is spotty. The support staff are very helpful and really care about solving your problems. Overall Cartegraph is a great company to work with and they have a system that's easy to administer, configure and integrate with other systems.
If you're looking for a system to meet all of your asset management needs, and work mostly with vertical assets in a 3D environment, you may not find everything you're looking for. There is a new integration that improves management of vertical assets, but it's not out of the box.
Cartegraph has the following pricing plans:
Starting from: $1499.00/year
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Cartegraph?
Q. Does Cartegraph support mobile devices?
Q. What other apps does Cartegraph integrate with?
Cartegraph integrates with the following applications:
ArcGIS, UKG Ready, Salesforce Essentials, Microsoft Outlook, Microsoft OneNote, SAP Customer Experience, Calendly, Zapier, Google Docs, Gmail, Dossier Fleet Maintenance, OneDrive, QAlert, Trello, Google Drive, Box, EnergyCAP, Ellucian, IntelliTrack, Twitter, Salesforce B2B Commerce, Workday Financial Management, CRM Analytics, PowerSchool Unified Classroom, Oracle Cloud HCM, Slack, AutoCAD, Workday HCM, Google Calendar, NorthStar, Asana, Salesforce Platform, IFTTT, Evernote Teams, FuelForce, Google Sheets, Microsoft Excel