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Cartegraph
4.9
(22)

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Manage every asset: indoors, outdoors, above and below.

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(2)

Cartegraph Pricing, Features, Reviews and Alternatives

Cartegraph product overview

Price starts from

1499

Per year

Per Feature

What is Cartegraph?

Government agencies, utilities, parks, and educational institutions trust Cartegraph's intuitive operations management software to help them manage every infrastructure asset, track maintenance work orders, optimize facility or office space, and make smarter, data-driven decisions.

Key benefits of using Cartegraph

• Add an asset to your inventory just by snapping a photo on your iOS or Android device with Cartegraph Capture.
• Predict the future asset costs, build what-if scenarios, and justify budget requests with Cartegraph Scenario Builder.
• Increase efficiency, eliminate workflow lags, reduce errors, and increase wrench time with Automation Manager.
• Monitor progress, track KPIs, and evaluate success with customizable Cartegraph Analytics Dashboard gadgets.
• Use your data however, whenever with Cartegraph integrations, webhooks, and rest API.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars
In Person
Documentation

Cartegraph pricing information

Value for money

4.7

/5

22

Starting from

1499

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cartegraph features

Functionality

4.6

/5

22

Total features

103

17 categories

Most valued features by users

Activity Dashboard
Activity Tracking
Scheduling
Document Management
Workflow Management
Compliance Management
API
Alerts/Notifications

Functionality contenders

Cartegraph users reviews

Overall Rating

4.9

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

19

3

0

0

0

Pros
We have been very pleased with the overall experience. Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.
Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes.
Good, the system is great and the support team has always been extremely helpful.
Cons
There are many glitches and a lot of data is lost due to this.
Most all of my users are not able to make their own reports due to how difficult they are to build.
Furthermore, we were able to make informed decisions and continue services in-house by showing hard data compared to contracted costs.

Overall rating contenders

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Joe T.

Government Administration, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent GIS-integrated Work Management Platform

Reviewed 2 years ago

We are using Cartegraph to empower data collection and work management across three departments: Road & Bridge, Facilities Management, and Waste Compliance. We continue to see more potential applications of their software platform.

Pros

Cartegraph continues to improve their mobile and web-based software based on community feedback, and their support is top notch.

Cons

Cartegraph is GIS integrated, but not as GIS-centric as it could be. Storing more of the data directly in GIS and enabling collection and manipulation from the GIS side would be a useful improvement.

MS
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Mike S.

Government Administration, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Decisions don't happen without good data

Reviewed 2 years ago

We have been very pleased with the overall experience. Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.

Pros

Part of what drove us to select Cartegraph initially was its ease of use for field staff. Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes. Cartegraph was always supportive, and the customer service is top notch. Now that we've been up and running for several years, the automations are proving extremely valuable as our next steps in the software environment.

Cons

Cartegraph can be tailored to any process that you have. But this also means that you're going to want to assign a lead admin to keep on top of consistency of approach throughout multiple departments. This is probably true of any asset management software, it won't run itself.

DG
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Debbie G.

Government Administration, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cartegraph Review

Reviewed 2 years ago

The organizations experience with Cartegraph has been challenging. The system is not the easiest to use due to the many different components and constant upgrades that sometimes is hard to keep up. However, with the use that we have had with it, we have improved tracking of vehicle maintenance costs and are implementing other maintenance tracking to assist with budgeting.

Pros

Although the product is not easy to use because there are many components to it, once you understand them it get easier and more beneficial. I like that the software has the ability to set triggers through automations. However, creating automations can be tricky sometimes. The asset component is very beneficial to track tasks and maintenance.

Cons

The most frustrating thing that continues to be a headache is the integration with our public facing work order software, Accela. The software's do not communicate well with each other. There are many glitches and a lot of data is lost due to this.

AR
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Verified reviewer

Higher Education, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I have had a good experience with Cartegraph.

Reviewed 2 months ago
Pros

One of the strengths of the software is its flexibility, allowing users to customize it to their specific needs. This ability to personalize the software can be very useful.

Cons

Creating reports can be challenging for those who are new to programming and may require a lot of programming knowledge. This can make the process of creating reports difficult and not user-friendly for those who are inexperienced.

CH
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Chet H.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, flexible and GIS based maintenance and operations management system

Reviewed 2 years ago

We now track all of our service requests in a single system, are setting service levels and tracking our performance, and have been able to schedule almost all of our preventive maintenance programs in one system. If we need to change something, it's a super simple process, and Cartegraph OMS has a lot of power for a system that focused on configuring not customizing.

Pros

Cartegraph OMS is easily one of the most user friendly CMMS/Service request/work order systems on the market. The fact that it so cleanly integrates with your GIS data is a huge plus. The Cartegraph One app is easy to use in the field and now allows for offline editing where cell coverage is spotty. The support staff are very helpful and really care about solving your problems. Overall Cartegraph is a great company to work with and they have a system that's easy to administer, configure and integrate with other systems.

Cons

If you're looking for a system to meet all of your asset management needs, and work mostly with vertical assets in a 3D environment, you may not find everything you're looking for. There is a new integration that improves management of vertical assets, but it's not out of the box.

Cartegraph FAQs

Q. What type of pricing plans does Cartegraph offer?

Cartegraph has the following pricing plans:
Starting from: $1499.00/year
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Cartegraph?

Cartegraph has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does Cartegraph support?

Cartegraph supports the following languages:
English

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Q. Does Cartegraph support mobile devices?

Cartegraph supports the following devices:
Android, iPad, iPhone

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Q. Does Cartegraph offer an API?

Yes, Cartegraph has an API available for use.

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Q. What other apps does Cartegraph integrate with?

Cartegraph integrates with the following applications:
ArcGIS, UKG Ready, Salesforce Essentials, Microsoft Outlook, Microsoft OneNote, SAP Customer Experience, Calendly, Zapier, Google Docs, Gmail, Dossier Fleet Maintenance, OneDrive, QAlert, Trello, Google Drive, Box, EnergyCAP, Ellucian, IntelliTrack, Twitter, Salesforce B2B Commerce, Workday Financial Management, CRM Analytics, PowerSchool Unified Classroom, Oracle Cloud HCM, Slack, AutoCAD, Workday HCM, Google Calendar, NorthStar, Asana, Salesforce Platform, IFTTT, Evernote Teams, FuelForce, Google Sheets, Microsoft Excel

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Q. What level of support does Cartegraph offer?

Cartegraph offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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