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Tray.io

4.9
(9)

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Enterprise-scale integration platform

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(6)

Tray.io Pricing, Features, Reviews and Alternatives

Tray.io product overview

Price starts from

500

Per month

Usage Based

What is Tray.io?

Tray.io is the API integration platform for citizen automators.

Key benefits of using Tray.io

Connect
Integrate with any app with our unique Universal Connector

Easy
Quickly build integrations using an easy-to-use drag-and-drop interface.

Flexible
Easily map and transform data to multiple applications without.

Powerful
Construct complex workflows including conditional branching, looping and storing data.

Scalable
Elastic platform for sub-second data processing and terabytes of transaction processing power.

Suppport
Receive hands-on support for ensured success

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
In Person
Documentation
Videos
Webinars

Tray.io pricing information

Value for money

4.8

/5

9

Starting from

500

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Tray.io features

Functionality

4.7

/5

9

Total features

23

7 categories

Most valued features by users

API
Dashboard
Workflow Management
Drag & Drop
Customizable Templates
Data Storage Management
Configurable Workflow
Data Quality Control

Functionality contenders

Tray.io users reviews

Overall Rating

4.9

/5

9

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10
Rating distribution

5

4

3

2

1

8

1

0

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great middleware for custom api connections

Reviewed 2 years ago

I've worked with Tray on a few client based projects and they have been amazing to work with everytime. Whenever someone brings up the need to connect some cloud softwared that doesn't have an out of the box connector or they need just a bit more than is offered we look to Tray to fill that gap.

Pros

The Tray team is there to help with your configuration needs. Setting up calls as needed from requirements through implimentation and post deployment support. This software helps with automating between 2 cloudbased systems like Zendesk and Salesforce adding an extra layer of communication between the 2.

Cons

This can be tuff to configure on you aren't utilizing one of their "out of the box" connectors. However, their team is there to support your if needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Tray io allows us to automate several cloud based platforms. We've had a great user experience!

Reviewed 5 years ago

Automation

Pros

Ability to automate with other cloud based platforms. Ability to mold the tool through its advanced user interface. Also caters to the non-technical person.

Cons

Would be great if there were videos on how-to implement some of the integrations. A user group/forum for newbies would be much welcomed Debugging interface could be more user friendly SF integration for new variables can be quite complex - would love some videos on how / to: Not enough trigger options for workflows Quarterly webinars on how to use each of these features would be much welcomed. I feel that these sessions would fill up rather quickly, being that the advanced configuration features are a hit or miss. I dont have much else to say at this point. My experience using Tray has been, for the most part, positive.

Vendor response

Thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good functional option

Reviewed 2 months ago
Pros

Notification and processing of work-in-progress are made possible by the program. In the decision flow, the decision-making process is effectively transmitted across levels. We've saved a lot of time by using this. It is also possible to access the remarks and troubles stored in the cloud at any time from any location, allowing for a faster resolution of the challenges.

Cons

It takes quite a time become familiar with the processes, but a lot of help is available through a quick email inquiry or personal chat with the support team. Other aspect of the software has no problem with us so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very well done service, lots of functionality

Reviewed 5 years ago

Powerful integrations between different services.

Pros

Tray has helped us solve a lot of integration challenges. It has a lot of functionality and is very powerful.

Cons

Some of the settings could be a bit more intuitive and documentation could be a bit better. But this is entirely to be expected with a complex product. This is not a knock on the service - just an observation of one thing that could improve.

Vendor response

thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Tray.io has enabled us to set up simple integrations quickly!

Reviewed 5 years ago

This software helps us set up integration workflows for use within line of business departments.

Pros

It doesn't take a lot of time to set something up. As long as you know what you'd like to happen- it's possible to set it up that way in Tray. I also love how Tray visualizes the workflows, they're easy to understand and share!

Cons

If you're not using one of their standard connectors, be prepared to understand JSON and various API methods.

Vendor response

Thanks!

Tray.io FAQs and common questions

Q. What type of pricing plans does Tray.io offer?

Tray.io has the following pricing plans:
Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Tray.io?

Tray.io has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Tray.io support?

Tray.io supports the following languages:
English


Q. Does Tray.io offer an API?

Yes, Tray.io has an API available for use.


Q. What other apps does Tray.io integrate with?

Tray.io integrates with the following applications:
Microsoft SQL Server, HubSpot Marketing Hub, GitHub, Google Analytics 360, Dropbox Business, Amazon S3, Amazon Redshift, Jira, ActiveCampaign, Datadog, Microsoft Azure, Calendly, Zoho Backstage, Clearbit, Recurly, Google Docs, Gmail, MongoDB, Segment, AWS Lambda, DocuSign, Airtable, Zuora, Trello, Google Drive, PostgreSQL, Pipedrive, Outreach, NetSuite, SalesLoft, Freshdesk, Namely, MySQL, Stripe, Jotform, Pardot, BambooHR, Salesforce Sales Cloud, OneLogin, Okta, Slack, Klaviyo, PagerDuty, Microsoft 365, Typeform, Google Ads, Customer.io, Bynder, Zendesk Sell, Eventbrite, Google Cloud Platform, JIRA Service Management, Meta for Business, ServiceNow, ConnectWise Automate, Mixpanel, Pendo, monday.com, ClickUp, LinkedIn Sales Navigator, Google Calendar, Iterable, Copper, Adobe Workfront, Anaplan, Mailchimp, Greenhouse, Twilio, Wrike, Marketo Engage, Asana, Google Maps, Docebo, Xero, Smartsheet, Oracle Eloqua, Google Sheets, Intercom, BigCommerce, Snowflake, Shopify, Zendesk Suite


Q. What level of support does Tray.io offer?

Tray.io offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

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