iOFFICE Pricing Plan & Cost Guide

iOFFICE

Facility management software for the digital workplace

4.51/5 (45 reviews)

iOFFICE Pricing

Starting from: $775.00/month

Pricing model: Subscription

iOFFICE's Facility Management Software is modular, allowing you to implement and price IWMS solutions specifically tailored for your company. Contact iOFFICE for pricing details.

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iOFFICE Pricing Reviews

Pros

  • Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.Brendan R.Read the full review
  • I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it.Luis P.Read the full review
  • I like that it integrates well with other systems that we may have in place, and I really enjoy that the system is highly configurable. IOffice as a vendor is also great.Luis P.Read the full review

Cons

  • It can be a bit pricey, a few feature are missing that i would prefer to have. It can also be hard to find the software in a physical format.Michael M.Read the full review
  • I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder.Juan F.Read the full review
  • The pinger takes a while to load and then it disappears. The mobile conference room finder still needs a bit of work.Juan F.Read the full review
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about iOFFICE's pricing:

Sara B.

iOffice Implementation

Used occasionally for less than 6 months
Reviewed 2019-07-09
Review Source: Capterra

We have not yet gone live with the software yet as we are currently implementing the Space and Moves module. Our goal has been to automate many of our processes related to Space, Moves, Hoteling Reservations and Service Requests. Prior to going live we are seeing positive improvements in the system that will help us to get rid of multiple outdated spreadsheet and inaccurate space data and the ability to easily track moves and report on the data.

Pros
The reason we selected iOffice was because of it's friendly user interface and overall pricing.

Cons
There are several limitations in the software for a larger corporation. We are finding out there are several functions we would like that aren't currently available. Security around who can see what in the directory, automated approvals, automated organizational hierarchies, etc.

Response from iOFFICE


Sara,
Thank you for your review. Getting rid of outdated spreadsheets with inaccurate space data and gaining the ability to easily track moves and report on the data sounds like a major win. However, it concerns us that iOFFICE is missing some functions you need. Your account manager should be reaching out to you to discuss these items in more detail and come up with a solution. In the meantime, don't hesitate to reach out if there is anything we can help you with!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kristin K.

Great Product

Reviewed 2016-09-09
Review Source: Software Advice

Pros
Vendor is very easy to talk to, product be customized to fir your needs.

Cons
The cost is a little high but is comparable to the market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Juan F.

Juan's Review

Reviewed 2016-10-25
Review Source: Capterra

Overall , the iOffice integration team were great to work with. I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder. The people finder is a bit clunky and slow. The pinger takes a while to load and then it disappears. The mobile conference room finder still needs a bit of work .

Response from iOFFICE


Juan,
We are so happy to hear that our team is great to work with. However, we are disappointed to learn that the usability of the mobile app, OpenSpace, is not exceeding your expectations. Is there something specific that would help make it a better fit for you, other than the speed of the application? We would love to speak with you about possible update ideas that would help bring it up to the standard that we expect from our software. Please contact our customer support team or your account manager, and we would be more than happy to work this out with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jocelyn H.

Suitable for smaller business and office spaces

Used daily for 6-12 months
Reviewed 2019-07-05
Review Source: Capterra

Overall iOffice has been a great addition to our office as a way-finding and space planning tool, however iOffice feels like it was designed for smaller office with low volume of floor plan and occupancy changes. Office does not seem scalable for companies that are moving people around frequently or making updates daily, as it lacks the ability to make mass changes, and there's no way to preview the floor without having to publish it to the live site. There is also a lot of limitations to syncing iOffice data with other existing platforms that our company uses, and requires extra API development internally just to build connectors for instant updates.

Pros
Easy to use and train others to use the software. Clean interface. Ability to set customized permission levels per module (asset, space, mail etc). Good customer service. Compatible with Single-Sign On.

Cons
Lacks main features such as the ability to create mass changes in occupancy, auto/scheduled publishing floor plans or move lists. Maintenance of floor plans is tedious: does not support xRefs in CAD files, SoftSpace only runs on PC/Windows, floor plans cannot exceed 999kb or it will load really slowly. No function to preview or hold floor plans in "draft" before publishing to live site.

Response from iOFFICE


Jocelyn,
Thank you for sharing your thoughts with us. We're so pleased to know that iOFFICE is a great addition to your workspace, and that it has been easy for you to use and train others. However, I am sorry to hear we missed the mark on some key features. Tedious is never a word you want to hear when it comes to software. Know that we take your feedback seriously. We're also in the process of making some major enhancements to our space and move modules such as the ability to "shelf" employees while you decide where to move them, faster load times for users, and a new forecasting view in our stacking diagram. We realize working with development and IT can be cumbersome. We're also working on a solution that will make connecting to other platforms even easier by cutting out the need for middleware to act as a bridge between our workplace management software and your applications. We hope these, among other updates, will make your experience with iOFFICE even better in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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