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Kibo Order Management System Logo

Order management solution for eCommerce businesses

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Kibo Order Management System - 2026 Pricing, Features, Reviews & Alternatives

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Kibo Order Management System overview

What is Kibo Order Management System?

Kibo Order Management System is a modern, modular eCommerce order management platform built for companies that want to deliver complex customer experiences while maintaining operational efficiencies. The system provides a unified view of all real-time data across locations, powered by a microservices-based, cloud-native, and highly extensible architecture.

The platform's Intelligent Order Routing UI engine sources inventory from the most optimal location based on customizable business rules. The Fulfiller UI facilitates the completion of order obligations, such as ship-to-home or product substitutions, through configurable workflows. Additionally, the Call Center UI allows customer service representatives to view, track, and manage customer orders, returns, modifications, and exceptions with rich permission settings.

Key benefits of using Kibo Order Management System

With Kibo’s Order Management System and microservices-based architecture, you can leverage only the advanced commerce capabilities that make sense for your business.

The Kibo Unified Commerce Platform enables developers to build and deliver powerful and engaging customer experiences across the commerce journey.

Our extensible, API-first architecture enables technical teams to easily integrate into the Kibo stack in a modular fashion and to launch applications quickly.

Kibo SDKs enable you to create robust applications using the platform and development environment of your choice. The SDKs expose the complete functionality of our REST API and include additional enhancements that improve your productivity and get your product out the door faster.

The Kibo Unified Platform is a true SaaS multi-tenant platform. We deploy updates every two weeks that are automatically available to all clients; this can be new features and functionality, enhancements, bug fixes, etc. Nothing to install or update on the client’s end to take advantage of updates (new features and functionality may require additional implementation on site, but no additional platform changes are required).

Customize API operations with Kibo’s fully managed, hosted, and scalable node.js framework. Make deep changes to the platform by manipulating API operations through the HTTP request-response protocol as well as interacting directly with underlying Kibo microservices.

As part of the Kibo Unified Platform out-of-box offering, we provide one of the leading CDN (content delivery network) and WAF (web application firewall) solutions as part of our platform. There is no additional software to install or maintain, and we manage it as part of the SaaS platform.

The Kibo microservice REST API is the primary interface that connects the pieces of the Kibo platform together, and the primary tool that allows developers to build custom Kibo applications.

Starting price


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Kibo Order Management System’s user interface

Ease of use rating:

Kibo Order Management System reviews

Overall rating

3.8

/5

5

Positive reviews

60

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.2/10
Rating distribution

5

4

3

2

1

1

2

2

0

0

Kibo Order Management System's key features

Most critical features, based on insights from Kibo Order Management System users:

Recurring orders
Order tracking
Backorder management
Promotion optimization
Multi-Currency
Order fulfillment

All Kibo Order Management System features

Features rating:

Activity dashboard
Alerts/Notifications
Inventory management
Multi-Channel management
Order processing
Order routing
Real-Time data
Reporting/Analytics
Returns management
Search/Filter
Shipping management
Special order management

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Kibo Order Management System support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat

Training options

Documentation
Live Online
Webinars

Kibo Order Management System FAQs

Q. Who are the typical users of Kibo Order Management System?

Kibo Order Management System has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Kibo Order Management System support?

Kibo Order Management System supports the following languages:
English


Q. Does Kibo Order Management System offer an API?

No, Kibo Order Management System does not have an API available.


Q. What other apps does Kibo Order Management System integrate with?

Kibo Order Management System integrates with the following applications:
Constant Contact, PayPal, Avalara, ShipWorks, Stripe, Kount, cybersource, Google Pay, Lightspeed Retail


Q. What level of support does Kibo Order Management System offer?

Kibo Order Management System offers the following support options:
24/7 (Live rep), Chat

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