M1 ERP Features

M1 ERP

Manufacturing enterprise resource planning (ERP) software

3.68/5 (66 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Agile Methodologies
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
Budget Management
Budgeting/Forecasting
CPA Firms
CRM
Calendar/Reminder System
Campaign Management
Capacity Planning
Cash Management
Cataloging/Categorization
Change Management
Check Writing
Check-in/Check-out
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Cost-to-Completion Tracking
Credit Card Processing
Customer Database
Customer History
Customizable Fields
Customizable Templates
Data Extraction
Data Import/Export
Data Visualization
Demand Forecasting
Design Management
Discount Management
Distribution Management
Document Management
Document Storage
Drag & Drop
Duplicate Payment Alert
EDI
ERP
Electronic Payments
Email Management
Email Marketing
Employee Management
Enterprise Asset Management
Event Management
Expense Claims
Expense Tracking
File Sharing
Financial Management
Financial Reporting
Fixed Asset Management
For Government
Forecasting
Fund Accounting
Gantt/Timeline View
General Ledger
HR Management
Idea Management
Import/Export Management
Income & Balance Sheet
Inspection Management
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Issue Management
Item Management
Job Costing
Job Management
Kanban Board
Kitting
Label Printing
Labeling
Labor Cost Reporting
Labor Management
Lead Management
Lead Qualification
Loyalty Program
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Milestone Tracking
Mobile Access
Monitoring
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Multiple Projects
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
PO Reconciliation
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Planning Tools
Point of Sale (POS)
Portfolio Management
Predictive Analytics
Price / Margin Management
Prioritization
Procurement Management
Product Configurator
Product Data Management
Product Identification
Production Management
Production Scheduling
Production Tracking
Project Accounting
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Workflow
Projections
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quality Assurance
Quality Control
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Resource Management
Retail Inventory Management
Returns Management
Revenue Recognition
SEO Management
SKU/UPC Codes
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Search/Filter
Segmentation
Self Service Portal
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Social Media Integration
Sourcing Management
Special Order Management
Status Tracking
Supplier Management
Supply Chain Management
Task Management
Task Scheduling
Tax Management
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Traditional Methodologies
Training Management
Transaction History
Transportation Management
User Management
Vendor Management
Version Control
Warehouse Management
Website Management
Work Order Management
Workflow Management
eCommerce Management
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ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Agile Methodologies
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
Budget Management
Budgeting/Forecasting
CPA Firms
CRM
Calendar/Reminder System
Campaign Management
Capacity Planning
Cash Management
Cataloging/Categorization
Change Management
Check Writing
Check-in/Check-out
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Cost-to-Completion Tracking
Credit Card Processing
Customer Database
Customer History
Customizable Fields
Customizable Templates
Data Extraction
Data Import/Export
Data Visualization
Demand Forecasting
Design Management
Discount Management
Distribution Management
Document Management
Document Storage
Drag & Drop
Duplicate Payment Alert
EDI
ERP
Electronic Payments
Email Management
Email Marketing
Employee Management
Enterprise Asset Management
Event Management
Expense Claims
Expense Tracking
File Sharing
Financial Management
Financial Reporting
Fixed Asset Management
For Government
Forecasting
Fund Accounting
Gantt/Timeline View
General Ledger
HR Management
Idea Management
Import/Export Management
Income & Balance Sheet
Inspection Management
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Issue Management
Item Management
Job Costing
Job Management
Kanban Board
Kitting
Label Printing
Labeling
Labor Cost Reporting
Labor Management
Lead Management
Lead Qualification
Loyalty Program
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Milestone Tracking
Mobile Access
Monitoring
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Multiple Projects
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
PO Reconciliation
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Planning Tools
Point of Sale (POS)
Portfolio Management
Predictive Analytics
Price / Margin Management
Prioritization
Procurement Management
Product Configurator
Product Data Management
Product Identification
Production Management
Production Scheduling
Production Tracking
Project Accounting
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Workflow
Projections
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quality Assurance
Quality Control
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Resource Management
Retail Inventory Management
Returns Management
Revenue Recognition
SEO Management
SKU/UPC Codes
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Search/Filter
Segmentation
Self Service Portal
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Social Media Integration
Sourcing Management
Special Order Management
Status Tracking
Supplier Management
Supply Chain Management
Task Management
Task Scheduling
Tax Management
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Traditional Methodologies
Training Management
Transaction History
Transportation Management
User Management
Vendor Management
Version Control
Warehouse Management
Website Management
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Agile Methodologies
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
Budget Management
Budgeting/Forecasting
CPA Firms
CRM
Calendar/Reminder System
Campaign Management
Capacity Planning
Cash Management
Cataloging/Categorization
Change Management
Check Writing
Check-in/Check-out
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Cost-to-Completion Tracking
Credit Card Processing
Customer Database
Customer History
Customizable Fields
Customizable Templates
Data Extraction
Data Import/Export
Data Visualization
Demand Forecasting
Design Management
Discount Management
Distribution Management
Document Management
Document Storage
Drag & Drop
Duplicate Payment Alert
EDI
ERP
Electronic Payments
Email Management
Email Marketing
Employee Management
Enterprise Asset Management
Event Management
Expense Claims
Expense Tracking
File Sharing
Financial Management
Financial Reporting
Fixed Asset Management
For Government
Forecasting
Fund Accounting
Gantt/Timeline View
General Ledger
HR Management
Idea Management
Import/Export Management
Income & Balance Sheet
Inspection Management
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Issue Management
Item Management
Job Costing
Job Management
Kanban Board
Kitting
Label Printing
Labeling
Labor Cost Reporting
Labor Management
Lead Management
Lead Qualification
Loyalty Program
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Milestone Tracking
Mobile Access
Monitoring
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Multiple Projects
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
PO Reconciliation
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Planning Tools
Point of Sale (POS)
Portfolio Management
Predictive Analytics
Price / Margin Management
Prioritization
Procurement Management
Product Configurator
Product Data Management
Product Identification
Production Management
Production Scheduling
Production Tracking
Project Accounting
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Workflow
Projections
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quality Assurance
Quality Control
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Resource Management
Retail Inventory Management
Returns Management
Revenue Recognition
SEO Management
SKU/UPC Codes
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Search/Filter
Segmentation
Self Service Portal
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Social Media Integration
Sourcing Management
Special Order Management
Status Tracking
Supplier Management
Supply Chain Management
Task Management
Task Scheduling
Tax Management
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Traditional Methodologies
Training Management
Transaction History
Transportation Management
User Management
Vendor Management
Version Control
Warehouse Management
Website Management
Work Order Management
Workflow Management
eCommerce Management
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M1 ERP Feature Reviews

25 reviewers had the following to say about M1 ERP's features:

Sean M.

M1 ERP

2009-07-29

Very good product

Pros

Customizable, covers accounting and Manufactoring.

Cons

Could push towards iso controls, we use the call management to handle feedback and CAPA's

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve G.

Fair value for small to mid-size companies needing a MRP.

2009-07-15

I would recomend to small to mid-size companies on a budget that need an MPR.

Pros

Flexible, quick learn for use, many good reports, good document management.

Cons

Moderate in accounting, weak in quality, DMR's, RMA's , weak in scheduling, some draw backs in using COG's, weak in Revision control.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Aaron S.

M1 ERP Review

2016-02-23

Pros

The greatest strengths of the software are inventory control, cost/labor tracking, and reporting.

Cons

While it does get the job done, incorporating a FIFO system with real time cost of goods sold entry would be much more advantageous.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering M1 ERP

If you do any type of manufacturing and/or have multiple locations, this software is fantastic. This is a very customizable platform that allows for tons of flexibility. With any ERP conversion, you have to prepare and put in the time to learn the software, so I strongly recommend doing that to make a successful transition.

Source: Software Advice
Helpful?   Yes   No
Read more
Susan S.

M1 Review

2009-08-09

This software continues to be extremely reliable. M1 is very innovative and always increasing the capabilities of the software by listening to the customers' wants and needs. We have been able to grow with this software and will continue to do so in the future. It was the best buy we have ever made in software.

Pros

Highly customizable to fit your needs User friendly Tremendous search capabilities Great service staff Highly reliable

Cons

Quality module lacks reports and some linking of data, however, we can create any report we need through Crystal Reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Timothy M.

M1 - A very visual ERP

2018-04-03

Pros

The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy.

Cons

Some of the included reports are fairly complex yet require customization in Crystal Reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Benjamin B.

Good ERP System

2019-11-12

Pros

The software makes it easy to find a lot of data that can be exported and used as necessary

Cons

It is more difficult to set up reports and customize fields for users that do not want to see all fo the background data and only want specifics

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Steve B.

Great ERP software

2018-02-08

I recommend this ERP software on a regular basis, it is a great value added to our company

Pros

We have been using this software for over 13 years and the fact that it is an open system allows us to implement special features that is only relevant to our business and it is very easy

Cons

The quality management in regards to the inventory was lacking when we implemented the software and I don't know if it was improved since then

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
John E.

At last, a software system that delivers on its promise.

2009-07-13

M1 has achieved this plus more, very often providing easier solutions to everyday tasks than we anticipated, and 2 years later on we are more relaxed then ever with the ability of the system to cope with whatever workload is demanded from it.

Pros

M1 straight out of the box was immediately able to satisfy most of our needs, however, with its ability to be easily customized to suit our various processes, the system is intuitive to use from shop floor requirements through to full financial reporting and control.

Cons

Once we had that sorted out though by ensuring that all users had an understanding of how their inter-reaction with the system was a benefit to all, themselves included, we gained a complete buy in from all staff along with the required real time and accurate data input on which the system depends.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Machinery company, 201-500 employees)

M1 gets the job done but there are better options to be had

2019-03-19

Everything from sales and marketing data, to employee data as well as financial data is housed in our M1 system.

Pros

All the data you could ever need about your business can be housed in M1, between the data and the custom reports that can be made, it is a valuable tool to have.

Cons

Its clunky to use, most things take too many clicks to find and it feels like you have to go out of your way to find what you are looking for. It takes some work to make it user friendly in the least bit

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Amit G.

ECi M1

2017-10-13

Pros

User friendly dashboard. Advance options for all the modules. one stop solution for all the resources planning.

Cons

Little Slower. No report modification format for user

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Laurie S.

Terrible company to do business with and terrible product.

2017-05-04

The key benefit is having to start over and implement something else after less than 5 years on the product.

Pros

Grids - basically an onscreen report are easy to create - also good because this subs in for the lack of workflow.

Cons

No built in alerts (that's an extra module - but you have to create the alerts yourself).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen W.

Bait and switch, dishonorable

2021-07-19

There are good people in ECI's M1, however as a company they don't keep the contract: They don't provide support within 4 hours (other than an email saying we will try to get back to you in 2 or 3 business days). They don't even attempt to fix bugs within 30 days.

Pros

Customizable, easy to backup and restore databases.

Cons

Buggy, not maintained properly (outdated reporting, security practices), not user-friendly overall (they obviously do not have UX staff).

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Scott A.

The implementation has not gone well, many system problems

2017-09-13

The grids are a nice feature, however the system has caused much frustration for everyone involved.

Cons

User security, payroll needing 2 separate processes, 1 for checks and 1 for direct deposit, lack of flexibility for departmental reporting

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mike P.

Solid ERP System

2019-09-25

Pros

Ease of use, functionality, reporting, scheduling.

Cons

Nothing yet. We've been using V7 and are getting ready to switch to V9, looking forward to the upgrade.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No

Response from ECi Software Solutions


Thank you Mike! We always appreciate the feedback. Best regards. The ECI team.

Read more
Pierre P.

My experience with this product is positive

2015-04-17

Pros

All the functionality of a larger program without the big program cost and the flexibility to do minor customization.

Cons

Slow performance. Some reports of tools are at times very slow.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering M1 ERP

Get a good understanding of current process in order to properly map your 'To Be' processes after learning the new system. Employees should be made aware of the necessity for processes changes and the consequences (specifically what happens to data) when those new process are not followed.

Source: Software Advice
Helpful?   Yes   No
Read more
Joseph F.

Administrator Review

2019-11-14

Most complaints would be from end users who some times have a hard time with the interface. These complaints are often easily solved with training and super user engagement.

Pros

This software is highly customizable and provides freedom for the many integrations that we implement regularly.

Cons

Customers with limited computer experience find the interface difficult to use outside of tasks they perfomr regularly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Steve A.

MRF review

2009-07-29

recommend to companies if they already have a database system and can compare the differences

Pros

very easy to train operators and use, layout provides for ease of navigation

Cons

some upgrades still have glitches, a couple of items still to not function properly, missing some reports that most systems have standard

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cassie p.

Six month build and implement time for a growing manufacturing company.

2018-07-12

The cost was extremely high although we were basically building our own system the way we wanted.

Pros

Completely customizable. Access to consultants who helped us decide as a team why or why we shouldn’t run something one way as opposed to another.

Cons

The consultants gave employees too much reign over the server and the potential to mess up the data base we were building.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
John W.

M1 has been great The design was with end users in mind

2015-04-30

Pros

The low cost of overhead to run M1 is its best feature. It is very robust, and runs day after day with minimal support required.

Cons

I am anxious for continued development of the manufacturing floor scheduling.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering M1 ERP

M1 is very robust ERP while maintaining a competitive price point.

Source: Software Advice
Helpful?   Yes   No
Read more
Joe H.

M1 = good production foundation to build from

2015-04-10

Pros

It uses standard database (MS SQL), reporting (Crystal reports) and customization (VB) languages.

Cons

Support experience ranges widely from good to very slow to respond. They have made efforts to improve and you see benefits slowly but it still isn't a good consistent support experience.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering M1 ERP

The software is just part of the picture. Implementation, customization and support are critical too. In my experience you are going to have to do some customizations in your implementation in use so make sure the product is something that can be customized not only by the vendor but from a 3rd party.

Source: Software Advice
Helpful?   Yes   No
Read more
Frank L.

M1 does everything we need and more!

2009-08-28

We are very, very happy with M1. There are many features that we did not know we needed or wanted until we tried M1. We have no doubt that M1 was the right choice.

Pros

Very powerful search functions and grids are adjustable by user.

Cons

Nothing negative to say.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marie R.

Try M1 First!

2018-04-05

Pros

We are working on more customized reporting and moving to the newest version - very exciting for our company!!

Cons

Getting new downloads up and running is a little difficult. Hard to coordinate M1 Support with our outside IT Consultant

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Grant K.

Awarded the worlds worst service and product

2018-06-04

Don't waste your time and money

Pros

Technically it works and some of the functions are understandable. But the setup, service and basic norms affiliated with software are missing

Cons

If you want to know your GP and other profitable forecasts or set up a half decent quote and reporting be prepared to have to spend a whole lot more.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Tammy B.

Big Sales Pitch - Poor Follow Through

2021-06-14

But there have been major issues with some of the "management" types and emails go unanswered on a regular basis.

Pros

What I like most about the software is how easy it is to stay on top of the General Ledger on a daily basis.

Cons

1. We were told the job costing module would apply labor & burden properly. It doesn't. 2. We were told the BOM would upload to the job. It doesn't. That was an expensive lie for us. 3. When the guys make mistakes, it can be difficult and tedious to find and correct mistakes. 4. We made it clear from the start that one customization would be needed and would be VERY important. Numerous attempts have not gotten a result.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd M.

Lifesaver

2018-03-14

They have really come through for us over the time we have used M1.

Pros

Have used it for five years now, we rely on the data it generates to run our business in the most efficient and cost effective way possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more