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M1 ERP Logo

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Manufacturing enterprise resource planning (ERP) software

(7)

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M1 ERP Features

Features Summary

Functionality

3.8

/5

100

Total features

159

20 categories

M1 ERP features

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control

Common features of Enterprise Resource Planning software

API
Accounting
Activity Dashboard
Billing & Invoicing
Bills of Material
CRM
Customizable Reports
Data Analysis Tools

Price starts from

5000

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.8

/5

100

Price starts from

5000

Total Features

159

Unique features

  • Supplier Quality Control

  • Receipt Management

  • Predictive Analytics

  • Order Tracking

Functionality

4.3

/5

5.6K

Price starts from

50

/user

Per month

Total Features

115

Features in Common

63

Unique features

  • Single Page View

  • Transaction Management

  • Training Management

  • Consolidation/Roll-Up

Functionality

4.5

/5

2.7K

Price starts from

69

Per month

Total Features

144

Features in Common

56

Unique features

  • Online Invoicing

  • QuickBooks Integration

  • Maintenance Scheduling

  • For Locksmiths

Common M1 ERP comparisons

M1 ERP logo
Acumatica Cloud ERP logo
M1 ERPvsAcumatica Cloud ERP
M1 ERP logo
JobBOSS² logo
M1 ERPvsJobBOSS²

Reviewers who mentioned features said:

TM
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Todd M.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lifesaver

Reviewed 6 years ago

For us it was really the staff that made us feel at ease with out decision, from the salesperson to our implementer to the folks in support. They have really come through for us over the time we have used M1.

Pros

M1 has helped us track serial and lot numbers effectively and allowed us to streamline many processes across the company. Have used it for five years now, we rely on the data it generates to run our business in the most efficient and cost effective way possible. Our implementer took the time to learn our business and made suggestions on how the software could assist us in areas we had not even considered. We definitely choose the right software!

Cons

No cons were added to this review

AS
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Aron S.

Aviation & Aerospace, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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E2 Manufacturing Review

Reviewed 5 years ago

Crescent has had a great experience with E2. I feel like we are uncovering new functionality almost every day. The whiteboard and scheduling module has helped us greatly.

Pros

E2 is a huge step forward from where we were as an organization. The powerful features and endless options make the possibilities for this software seem endless. If you want to perform a particular function odds are E2 has a way to do it.

Cons

E2 was such a drastic shift from where we came from that eployees took a long time to adjust, Those that are willing to experiment with the software and its capabilities have had a much easier transition than those who are not.

RJ
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Ryan J.

Mining & Metals, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Over thought and over engineered nightmare

Reviewed 6 years ago
Pros

Customer support is good. You can always get someone on the phone. They do work with you to try and get things figured out. Although you may be on the phone a long time, so plan accordingly.

Cons

Everything pretty much. It's the least user friendly software we've encountered. It's not a visible system, everything is buried deep within. It takes many different clicks and screens to see what is needed to see. Doing any retail type business with different price levels is very troublesome. Information that should be simple to look up in near impossible. This system also puts your parts from a PO...

JS
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Joseph S.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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E2 Review

Reviewed 6 years ago

It has been a mixed bag over the years, but the people are the best!!!!!!

Pros

This software is very versatile and covers everything from quoting through shipping. The accounting module keeps everything in one interface so there aren't any integration issues.

Cons

The quoting module uses estimate codes that you can not see all at the same time. Reconciliation of accounts only works on a calendar month basis. Credit cards require jumping through some hoops!

KF
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Kody F.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 6 years ago
Pros

We have been using this software for 10 years and I don't know how we ever survived without it. Product Configurators really helped us streamline our estimating and planning processes.

Cons

We have tuned M1 to a point where we have very little issues. It took some time to really figure it out but we realized that the core system didn't really need a lot of the customizations that we thought it did. I'm not good at cons...

ES
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Eric S.

Industrial Automation, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zermatt Tool, Inc M1 ERP Review

Reviewed 2 years ago

It has worked as we need it to do full manufacturing management.

Pros

It Will do virtually anything that we need it to do.

Cons

Not very good support for the product, ie having to call or e-mail someone to call back, maybe within a couple of days. Manuals are very generic. Online info is very limited too.

TB
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Tammy B.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Big Sales Pitch - Poor Follow Through

Reviewed 3 years ago

Poor customer service is the biggest problem. There are some in "support" that are very good and know the software well. But there have been major issues with some of the "management" types and emails go unanswered on a regular basis. I honestly don't know what some of these people do. Once they get your money, they aren't really interested in helping.

Pros

What I like most about the software is how easy it is to stay on top of the General Ledger on a daily basis. If something goes wrong, I don't have to wait until closing to find the problem. M1 makes it possible to make corrections immediately.

Cons

1. We were told the job costing module would apply labor & burden properly. It doesn't. 2. We were told the BOM would upload to the job. It doesn't. That was an expensive lie for us. 3. When the guys make mistakes, it can be difficult and tedious to find and correct mistakes. 4. We made it clear from the start that one customization would be needed and would be VERY important. Numerous attempts have not gotten a result.

MR
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Marie R.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Try M1 First!

Reviewed 6 years ago
Pros

We replaced Global Shop with M1. We like M1 because is quick and efficient. We are working on more customized reporting and moving to the newest version - very exciting for our company!!

Cons

Getting new downloads up and running is a little difficult. Hard to coordinate M1 Support with our outside IT Consultant

JZ
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Joshua Z.

Industrial Automation, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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E2 - Powerful and well worth the investment

Reviewed 6 years ago

E2 has helped us be able to reign in hundreds of variables and see an organized shop floor and schedule. It takes dedication to learn and upkeep, but well worth the time and cost.

Pros

It is very intuitive and extremely detailed. Nothing is missed.

Cons

Hard to learn at first, but customer support more than makes up for it. Very helpful and professional.

SB
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Steve B.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great ERP software

Reviewed 6 years ago

I recommend this ERP software on a regular basis, it is a great value added to our company

Pros

We have been using this software for over 13 years and the fact that it is an open system allows us to implement special features that is only relevant to our business and it is very easy

Cons

The quality management in regards to the inventory was lacking when we implemented the software and I don't know if it was improved since then

DK
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Danny K.

Machinery, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review of M1

Reviewed 2 years ago

Overall a decent program. I think it would definitely work better for a larger company with multiple divisions.

Pros

Very detailed when planning jobs. Trackability of inventory is great.

Cons

I am not a fan of how once something has been linked it is not able to be deleted.

SD
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Slavy D.

Mechanical or Industrial Engineering, 201-500 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible choice

Reviewed 7 years ago

Before giving any attention to this product do your own research on it. Original M1 code was stolen from other company by former employees then followed by lawsuit in which M1 people lost.

Pros

Good Sales Team :) Might be good for very small company but wouldn't recommend to any company. After trying other ERPs have almost no Pros except how they did Part Revision.

Cons

Software failed when was put to load. Worked fine in pilot but when needed to manage 1.4k POs on daily basis it couldn't do math. At one point had daily meetings with development team from Australia on issues but still couldn't resolve all issues. About twice a week were getting orphan records in DB, development team were no help on this. ECi started promising us new version but promise was sliding. After 8 month of deployment time and about 6 month after go live hard decision was made, search for new ERP. When ECi was asked to give us partial refund because their product didn't perform as advertised they revealed themselves as very bad partner. M1 also has major security issue.

JE
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John E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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At last, a software system that delivers on its promise.

Reviewed 15 years ago

We purchased M1 with a view to tidying up the obvious weaknesses and limitations of our previous system. M1 has achieved this plus more, very often providing easier solutions to everyday tasks than we anticipated, and 2 years later on we are more relaxed then ever with the ability of the system to cope with whatever workload is demanded from it. We are extremely pleased with our choice in M1 and everything that was promised to us has been delivered with a tremendous support backup when required.

Pros

After months of appraisal we chose M1 because of its ability to to be configured exactly to our requirements, as opposed to the one size fits all approach of so many other ERP packages. M1 straight out of the box was immediately able to satisfy most of our needs, however, with its ability to be easily customized to suit our various processes, the system is intuitive to use from shop floor requirements through to full financial reporting and control.

Cons

Same as any other system out there, rubbish in, rubbish out. Once we had that sorted out though by ensuring that all users had an understanding of how their inter-reaction with the system was a benefit to all, themselves included, we gained a complete buy in from all staff along with the required real time and accurate data input on which the system depends.

GK
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Grant K.

Consumer Goods, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do not use M1

Reviewed 8 years ago

The implementation was extremely difficult with very little support from M1. We were told 6 weeks but 14months later it was working although still many unanswered questions. Then the support for real live changes has been terrible

Pros

Excellent promises by the sales people - they never eventuate though!

Cons

Support - they are the worst

GA
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Grant A.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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M1 experience from the UK

Reviewed 9 years ago
Pros

The product does seem to have the potential to fulfill all requirements of a small parts manufacturer.

Cons

The customer support starting at the implementation stage right through to after sales ongoing support is poor. The supplier attitude is "Wellm you bought it, so get on with it." There seem to be very few people in the organization who actually know how it works and how to correct bugs and issues. The reports package is full of flaws. We have spent a lot of money trying to improve the product ourselves.

SH
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Susan H.

Packaging and Containers, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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E2 Sunrise Packaging

Reviewed 5 years ago
Pros

The way the data flows through the entire process of production to invoicing.

Cons

The help option needs a bit more step-by-step explanation. I have trouble finding what I need.

DZ
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David Z.

Aviation & Aerospace, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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E2 Manufacturing has helped us plan schedule of manufacturing.

Reviewed 4 years ago

We are only using a small subset of the capabilities at first, but we have solved our manufacturing scheduling issues by tracking machine and personnel usage time.

Pros

Easy to use. Broken into modules so everything is grouped together. You can have multiple tabs open and traverse in-between them. Being able to access SQL backend is beneficial for writing customized reports.

Cons

Would like to see what users are logged from login screen as sometimes concurrent licenses are orphaned.

PP
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Pierre P.

Pharmaceuticals,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My experience with this product is positive

Reviewed 9 years ago
Pros

All the functionality of a larger program without the big program cost and the flexibility to do minor customization.

Cons

Slow performance. Some reports of tools are at times very slow. Our Job Analysis report runs very slow at times. Usually when the quantity is more than 1 and the material quantity is more than 100.

KQ
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Kris Q.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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M1 is GREAT!

Reviewed 8 years ago
Pros

I love how everything is tied together. When in doubt I right click and see where that PO, Sales Order, Receipt, etc. has been used and what it is linked to.

Cons

Mostly it's a cosmetic thing. I've never been overly fond of how it's laid out but the next version should make that better and truly with time you just get used to it.

CB
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Carl B.

Automotive,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Extremely negative

Reviewed 8 years ago
Pros

The only thing that was good was the dashboard The software appeared to be ideal for a company making thousands of components in production runs - the very thing that we don't do.

Cons

The software is extremely clunky. it seemed that anything that could be done with 1 click in our old program program takes 5 clicks. Support was often vague - it didnt sound like support personell had the correct training They sold us a web app that they said was up and running, which was a large influencer in our decision as we required remote access to the CRM, however they hadn't finished developing it. They didn't seem to understand NZ laws Overall, the recommendation made by the company seemed to be motivated by getting the sale, rather than providing a solution that was fit for purpose.

RM
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Ronnie M.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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E2 First 6 months of use Survey

Reviewed 4 years ago

Overall we enjoy the product, it has helped us reach a new company milestone and will continue to help us into the next company leaps in the future.

Pros

The Manufacturing organizational aspect of the software is great! Helps keep the manufacturing workflow running smoothly without much intervention from administrative staff. Once the software is learned, it is a pretty intuitive and easy to use product.

Cons

Ability to modify standard document layout should be included in the software and should not be an add-in. Especially working from a French/English Province we need the ability legally to have 2 languages shown on the documents but shouldn't have to pay for it. It would also be useful to have a basic functioning walkthrough tutorial for when you first start up E2.

JM
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Jeff M.

Machinery, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Transitioned from QuickBooks to E2 MFG

Reviewed 4 years ago

Having no prior first-hand experience with an ERP system myself, as a company we are overall very satisfied. The reduction in phone calls between offices throughout the day to gather bits of information, the elimination of duplicating work or "copy and pasting", the decrease in errors due to not having to transcribe information any longer are all very welcome improvements. We hired an outside consultant...

Pros

Improvement of inventory tracking coming from an Excel-based, manual process that'd grown to be quite cumbersome. MFG's capabilities eliminated many spreadsheets and many hours maintaining those spreadsheets. Visibility throughout the organization of order status; pieces completed, what's in-process, what's already shipped, etc. Searchable criteria in MFG is quite robust. Prior to MFG we were only able to search via customer part numbers, this left a lot to be desired. Now we can search based on many, many more variables.

Cons

The biggest hurdle/challenge in learning and implementing MFG was understanding a whole new terminology; allocations, transfers, material/job requirements, processing, etc. and how those functioned in MFG specifically. As well sometimes, certain terms are used interchangeably in certain places and this can lead to temporary confusion. There are many ways to accomplish a single task. This flexibility is nice once you're used to the system but can be overwhelming in the beginning.

KB
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Ken B.

Building Materials, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do not buy this software in Australia - Dishonest business practices and terrible support

Reviewed 6 years ago

They installed the core system for one company to test, then couldn't get their optional modules to work, but still performed the agreed work to customize our installation (and charged us)... then finally gave up trying to get THEIR optional module to work in version 8, and told us that we had to upgrade to version 9 to get those modules to work. Then after we upgraded to version 9, they said that...

Pros

Their sales team made a really good pitch, then went radio silent the moment we signed up, and quit 6 weeks later. Based on their pitch, we engaged them to provide version 8 of the core system seven companies, and a couple of optional modules for a couple of those companies, and a few custom modifications, we were assured this would be straight forward and ready to use in 8-12 weeks. It has been over 2 years and they been unable to even get one of those companies up and running as per the our agreement with them.

Cons

The worst part about this experience? Everything that happened after they had our money... In all of my professional life I have never before experienced such intentionally dishonest behavior in a professional setting. Deciding to use ECi M1 has been the worst business decision that we have ever made. If you are in Australia, or if you intend to rely on the Australian support team, I cannot urge you strongly enough to stay away from ECi M1. They have repeatedly proved themselves incompetent and dishonest.

Vendor response

With hundreds of passionate M1 clients implemented throughout Australia and thousands more globally, we are sorry your experience has been less than expected. Version 9 is written in an advanced language and an early release that coincided with your implementation - the upgrade offering a more flexible and future-proof platform. We do continue to offer local support to all our clients to experience the benefits of M1 and happy to discuss a way forward with you.

KY
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KYLE Y.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Metalfab Manufacturing, Inc. Review

Reviewed 4 years ago

Overall its been really good, it takes a lot of figuring out, but it really does put all our information together and keep things organized in a way to produce usable data and reports.

Pros

The ability to bring everything together in one place, where all management and supervisors can access it has been great. I like to ability to use shop floor terminals for data entry and the ability to generate reports from that data.

Cons

A regular challenge I face is trying to figure out the right location or combination of steps it takes to change certain items within the system. There are not explanations of pathways. For example, the other day I wanted to pick specific lots of material for a job we were running. I thought I would be given the option right at job material processing. Nope. I can see the different lots, but the numbers...

TM
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Timothy M.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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M1 - A very visual ERP

Reviewed 6 years ago
Pros

M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every...

Cons

At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.