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M1 ERP

Manufacturing enterprise resource planning (ERP) software

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M1 ERP Pricing

Pricing overview

Value for money rating

3.7

/5

67

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact ECi Software Solutions for pricing information.

What users say

The product is well suited for our needs and the cost tracking functionality is great. The greatest strengths of the software are inventory control, cost/labor tracking, and reporting.

AS

Aaron S.

We were told the job costing module would apply labor & burden properly.

TB

Tammy B.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Big Sales Pitch - Poor Follow Through

Reviewed a year ago

Poor customer service is the biggest problem. There are some in "support" that are very good and know the software well. But there have been major issues with some of the "management" types and emails go unanswered on a regular basis. I honestly don't know what some of these people do. Once they get your money, they aren't really interested in helping.

Pros

What I like most about the software is how easy it is to stay on top of the General Ledger on a daily basis. If something goes wrong, I don't have to wait until closing to find the problem. M1 makes it possible to make corrections immediately.

Cons

1. We were told the job costing module would apply labor & burden properly. It doesn't. 2. We were told the BOM would upload to the job. It doesn't. That was an expensive lie for us. 3. When the guys make mistakes, it can be difficult and tedious to find and correct mistakes. 4. We made it clear from the start that one customization would be needed and would be VERY important. Numerous attempts have not gotten a result.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lifesaver

Reviewed 4 years ago

For us it was really the staff that made us feel at ease with out decision, from the salesperson to our implementer to the folks in support. They have really come through for us over the time we have used M1.

Pros

M1 has helped us track serial and lot numbers effectively and allowed us to streamline many processes across the company. Have used it for five years now, we rely on the data it generates to run our business in the most efficient and cost effective way possible. Our implementer took the time to learn our business and made suggestions on how the software could assist us in areas we had not even considered. We definitely choose the right software!

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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M1 ERP Review

Reviewed 6 years ago
Pros

The training and implementation was fantastic. The product is well suited for our needs and the cost tracking functionality is great. The greatest strengths of the software are inventory control, cost/labor tracking, and reporting.

Cons

The accounting functionality and process can be burdensome. While it does get the job done, incorporating a FIFO system with real time cost of goods sold entry would be much more advantageous. Currently M1 only offers average, standard, or last cost of goods sold, which can really make things difficult if inventory costs change. Additionally, not having "real-time" financials is frustrating. You don't get the "actual cost of goods sold" until an accounting entry is made, so you cannot track financials daily or weekly unless your accounting department has time to make this entry and reconcile it on that same interval. Granted, moving to the COGS program could fix this issue, but the additional work and potential for mistakes makes it easier to wait for financials.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great ERP software

Reviewed 4 years ago

I recommend this ERP software on a regular basis, it is a great value added to our company

Pros

We have been using this software for over 13 years and the fact that it is an open system allows us to implement special features that is only relevant to our business and it is very easy

Cons

The quality management in regards to the inventory was lacking when we implemented the software and I don't know if it was improved since then

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Used in a manufacturing facility - great for showing detail, time cards, completion percentage, scheduling, purchasing, etc.

Reviewed 5 years ago
Pros

The outside service function is fully developed to allow for estimated cost and lead time to roll up for quoting, and actual to roll into job cost.

Cons

Server based - not internet accessible. Would prefer links rather than the "where used" functionality. Works very well, but you have to dig a little for connected items.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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M1 has been great The design was with end users in mind

Reviewed 7 years ago
Pros

The low cost of overhead to run M1 is its best feature. It is very robust, and runs day after day with minimal support required. M1 is very user friendly and intuitive. Also, the use of Crystal Reports on an SQL database allows for easy modification and development of reports that then are easily run from inside M1 giving users a seamless feel. We have had excellent support during implementation and post implementation.

Cons

I am anxious for continued development of the manufacturing floor scheduling.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My experience with this product is positive

Reviewed 7 years ago
Pros

All the functionality of a larger program without the big program cost and the flexibility to do minor customization.

Cons

Slow performance. Some reports of tools are at times very slow. Our Job Analysis report runs very slow at times. Usually when the quantity is more than 1 and the material quantity is more than 100.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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No Support in Australia

Reviewed 3 years ago

Due to the poor / complete lack or support and problems with the installation we are about to change to a new ERP system. This would be the worst investment my company has ever made.

Pros

No ad-dons, no cost for view users, i.e. unlimited clock card entry PC's.

Cons

Absolutely poor support if any. Referred to external consultants as ECi M1 could not supply technical support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Six month build and implement time for a growing manufacturing company.

Reviewed 4 years ago

The cost was extremely high although we were basically building our own system the way we wanted.

Pros

Completely customizable. Access to consultants who helped us decide as a team why or why we shouldn’t run something one way as opposed to another. They were very knowledgeable and insightful.

Cons

The consultants gave employees too much reign over the server and the potential to mess up the data base we were building. Their lack of support for the payroll module.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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M-1 Software evaluation

Reviewed 13 years ago

Best value on market for features available.

Pros

We are still implementing, but so far, everything is working as demonstrated.

Cons

Importing of products is sort of complicated since some of the items in the product setup is in different database files. Therefore, manual entry or several imports are required.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fair value for small to mid-size companies needing a MRP.

Reviewed 13 years ago

I would recomend to small to mid-size companies on a budget that need an MPR.

Pros

Flexible, quick learn for use, many good reports, good document management.

Cons

Moderate in accounting, weak in quality, DMR's, RMA's , weak in scheduling, some draw backs in using COG's, weak in Revision control.