RightSignature Reviews

RightSignature is a lovely software for online signatures. When working in multinational company getting the documents signed with a few clicks is really nice and gets the work done much faster. Nowadays customers love doing everything online. Another great thing is you get a copy of the document you have signed immediately.

Not all institutions accept documents signed online yet which is something that can be improved in future. Another thing is that there still are people who don't feel safe enough to sign documents online.

The overall quality of RightSignature is very high. I use RightSignature every day and it's of great help for me and my customers. RightSignature saves a lot of my personal and my customer's time by skipping the print/scan process for ton of documents. Ease of use is very high as well. It has user friendly design which makes it really easy to use. You can prepare a small guide for each form that...

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I found that some of my customers have issues when signing from iOS devices , other than that I do not see downsides of RightSignature.

Fairly straightforward to use, legally binding apparently, easy to insert into the software.

Price was exorbitant for what it is. Became much more clunky with new Citrix owner. No response from administration to support requests. Refused refund when requested, despite non-use and nearly a decade of paying for it!!!

Amazing product. This is really the easiest way to sign a document electronically. We use the rightsignature daily, we used to print off a lot of documents and sending them to the customers, this was total waste of resources. With the rightsignature we don't kill trees, also all documents are processed on the moment they are signed, we receive them via emails. Also an email with the same copy goes to the person who signed it so both parties have the same signed paper

Pricing could be a small issue, depending on the budget and how often rightsignaure will be used.

We've been using RightSignature for a really long time now and we've been extremely happy with it, it's easy to provide to our customers via link which when completed is sent directly to us. It removes all the hassle around signing papers and it has been an eco friendly solution for us due to the large number of papers we need signed.

It's been sometimes hard for our clients to sign it properly on their phones as we need their signature to be exact and the sensitivity on a smart phone is not confortable.

I like how you can create templates from documents you use often. For instance, you can create a template for a checklist you use for many clients. It has 3rd party app integration so you do not have to upload the documents directly to the software for signature. You can link the document to your ShareFile drive, Dropbox, Box, and so on. Once the document is signed, the software places the signed copy back to the original folder the non-signed document was at.

I do not like the filter or search option. It just does not do a good job to narrow down what you are looking for. When I am trying to link a document from my ShareFile folders, the search/explorer window that comes up is in no particular order. It isn't alphabetical. It isn't consistent. It is annoying!

Rightsignature works really well for what it does, which is provide verifiable electronic signatures (it even includes the IP address, browser and computer type in the verification) but it also has a template option which means you can create documents essentially from scratch which is very handy if you want something signed that actually requires more text- for example agreements to accompany grant proposals etc.

I'd love it if the text boxes were more easily sizable. You can change their size, but it's clunky as is.

Having to deal with a huge volume of paperwork it's a hassle, RightSignature makes it incredible easy to distribute and get documents signed by our customers which are them automatically sent back to us. It's great how easy is for both sides and it cuts down the paper use significantly.

We've experience some issues with customers signing the documents in the mobile version, especially on iOS devices.

I conduct a lot of background screening at my company. Using Right Signature is just as good as standing next to someone with a hard copy and a pen! Right Signature can be used quickly from a computer or a phone.

The pages time out quickly. If you get distracted while trying to download a signed copy it will time out and you must sign in again. I cannot adjust settings.

It is very easy to use and can allow for multiple signatures and other data to be filled in electronically. Sending files is a breeze.

No auto save functionality which can be annoying when you need to back out for something and you assume it will keep your info.

Our firm has been using RightSignature for about three years (I've been employed here for ~2), for the purpose of providing clients with documents for e-signature (fee agreements, conflict waivers, engagement letters of various types). The product serves it's purpose. RightSignature is intuitive to use, and offers e-signing, dating, initials, and other notations that can be important. Additionally, the differential coloring for different signers is useful when preparing documents for signature.

On the administrative end, switching over the main user on an account is essentially impossible. The account we use was set up by a former legal assistant, and it cannot be changed over to my name. Thus, clients are still receiving emails from: former legal assistant's name. Also, in order to log in, you need to remember the URL extension for your account, which frankly doesn't make much sense. I don't understand why this level of security is helpful or necessary. Lastly, the product can be glitchy - especially when it comes to autofill.

THE EASE OF ATTACHING DOCUMENTS TO AN EMAIL OR SENDING FOR SIGNATURE

MANY TIMES (MORE IN 2021 THAN IN PRIOR YEARS) CLIENTS HAVE BEEN UNABLE TO SIGN AS KBA AS THE SYSTEM ASKS THEM QUESTIONS ABOUT SOMEONE ELSE OR WILL NOT ACCEPT THEIR DATE OF BIRTH. CLIENTS HATE THIS PROGRAM AND REQUESTED THAT I FIND ONE THAT WORKS PROPERLY.

If you work with documents ,RightSignature is everything you never knew you needed . Since we have been using it at work ,it has finalizing sales from beginning to end significantly easier .You can do everything online and their verification process leaves little to worry about ,as far as security goes .

It is dependent on third parties ( governments , other businesses and so on ) recognizing documents signed through it as valid .

When I started as a coordinator, this is what we used to collect pre-interview documentation. It was helpful in collecting and notifying once documents were completed, which was really nice to have in my inbox!

I wish the software would automatically remind people if they hadn't completed their documents. We had to send manual reminders to do so.

The process of digitizing your documents is straightforward and surprisingly quick . After that sending out the links is also easy and you can also incorporate the forms into hyperlinks .

Confirmation emails get undelivered or redirected to spam from time to time and this causes confusion . Other than that ,there isn't much you can complain about .

This makes our lives, and our customer's lives, so much easier! Instead of emailing someone a form, then print it, fill it out, and figure out how to scan and email it back, you can just send them a form electronically! They can fill it out and submit it securely. It makes us look pretty technologically savvy.

When you create a template document, which is a form anyone can quickly grab and email from within the software, the "document complete" email goes back to who originally created the template. This is really silly since IT is usually the one who creates the template, but customer service needs to know that the form was completed. You should be able to customize who the form is sent back to when creating a template.

RIght Signature makes converting customers that much easier . Paperwork that would otherwise take hours to complete can now be done online for minutes, making the process easier for everybody. A simply essential software to have in this day and age .

I find it a bit costly for it's fairly limited usage .There are cheaper options on the market .Other than that ,there isn't really anything to complain about .

Simple functionality and does a wonderful job with meeting the needs of quick signature for docs.

I noticed a slight delay occasionally but other than that, the system is great.

Easy to set-up contracts for clients to sign.

It would be nice if you could better review the message you send with the document once you send something out.

Very user friendly, ease of use, The customer and us found it very reliable

Would be nice if you can sign on a cell phone or tablet

The program saves up on using so much unnecessary paperwork ,it is amazing ! Everything can be sorted out online ,making the process easier for everybody .

The process involves and email confirmation after you sign and some customers complain those confirmation emails don't get delivered or are delivered late.

Makes the time-consuming process if signing documents hassle free for both customers and employees. Saving up on paper is also a good perk .

Gets expensive when you need it for a lot of users and the confirmation emails don't always arrive on time .

This is a really easy program to use and we are able to use it in the office without a lot of training and explaining. clients enjoy the rapid ability to sign and return documents without leaving their home or phone.

I do not have any negative features yet to discuss. the program is really a nice package and I need to explore more of the options.

I do like that you can design your own forms for clients.

I do not like how challenging it is to make changes to the forms once made.

In my line for work , having a signed authorization form from customers ,really moves things along . This where RightSignature comes in .It makes the process so much easier for both customers and employees and you can sort out paperwork in a matter of seconds .

Online authorization forms aren't accepted everywhere, at least not yet .