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PSA

Tailored for property restoration contractors

see alternatives

PSA Pricing, Features, Reviews and Alternatives

PSA product overview

Price starts from

$

325

/momonth
Other

What is PSA?

PSA fully integrated job management, customer relationship management (CRM), and accounting software for the property restoration industry. Both proven job management and proven CRM are available in desktop and mobile versions. It offers a one-stop solution that provides real-time updates on financials, job management, customer relationship management (CRM), and field operations. PSA also integrates with various products such as Xactimate, Xactanalysis, Moisture Mapper, and more to streamline workflow processes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

In Person
Documentation
Webinars
Live Online

PSA pricing information

Value for money

3.8

/5

71

Price starts from

$

325

/momonth
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PSA features

Functionality

3.9

/5

71
Total Features66 3 categories

Most valued features by users

Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Document Management
Inventory Management

Functionality contenders

PSA users reviews

Overall rating

3.9

/5

71

Positive reviews

70%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.06/10
Rating distribution

5

4

3

2

1

20

30

16

2

3

Pros
The customer support is very good and PSA does a good job in taking recommendations on how to make the program better and acting on it.

KR

Kelly R.

My overall experience has been wonderful. I love using it and will continue to do so.

MH

Melanie H.

When used properly it is amazing what information is available to better manage a company.

PS

Peter S.

Cons
The fact I have to pay you for answers to problems with your software is mind blowing.

CW

Craige W.

If we are paying all this money for this program to be charged extra $250 dollars for the tech team to make a report for us and anything else we might need is what I consider a bit extreme.

VC

Virginia C.

Lack of features and integration, for the most part, it is fairly basic.

VG

Vinnie G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Happy with PSA

Reviewed 2 months ago
Pros

Ease of use and the support we received at the onset and ongoign

Cons

Still some reports I would like to see and some are too complex, would like the ability to customize the drop downs and only show reports that we use regularly

Vendor response

Hi Wade, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that the ease of use and our support meet your expectations. If you need assistance in running reports or customizing the dashboard, feel free to reach out to support@canamsys.com for assistance. We will do our best to help. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple, Intuitive, job tracking software

Reviewed 2 months ago

PSA has been a great experience so far. We have recommended it to other companies we work with. The mobile app allows the guys in the field to quickly enter information to keep jobs moving.

Pros

PSA is a very simple program which handles job tracking well. We are easily able to see all the jobs we have open and what needs to be done in them.

Cons

The software really needs a job search function for searches as easy as searching jobs by phone number. Often we have customers call who mumble their names and we cant find the job without asking more probing questions, making it look like we don't know our customers when we just cant hear them. If we can search by phone number we can pull the job up off the caller ID. Navigation in some of the more advance screens like tasks or scheduling should be tabs at the top instead of buried in menus. The time screen needs to be accessible from the mobile app.

Vendor response

Hi Jay, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that the software handles job tracking the way you wanted. If you need assistance in using the job search function, kindly reach out to support@canamsys.com. We will do our best to help. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Love and hate at the same time

Reviewed 2 months ago

It has taken years to become fluent in all areas of the program. Support has been available and useful, but the costs associated with training can be overwhelming and can discourage mastery training.

Pros

I do love how detailed the program is and allows us to have everything in one place for documentation. I also like the custom reports and Smart Reporting. It also integrates well with some other programs.

Cons

It feels like the program is created by many different people, so it's fractured/inconsistent in design. Functions I may use on a semi-regular basis is difficult to find later because its location doesn't make sense. Or when I add a new staff member, I have to enter in information in three different areas to function properly. Poor design in many areas.

Vendor response

Hi Andrea, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear you love how detailed and integrated the software is. However, we feel sorry if you are experiencing difficulties in certain areas of the software. We ask that you kindly reach out to support@canamsys.com for to discuss further. We will do our best to help. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Business Development Manager

Reviewed 2 months ago

Great, responsive and knowledgeable

Pros

Ease of tracking jobs, communicating with technicians and job referrers and getting reports for evaluation Support staff was excellent to work with and the software was usually easy to adapt to our needs

Cons

At first without the changes we requested, it was cumbersome and repetitious. After the tweaks were made it became easier to navigate and user friendly

Vendor response

Hi Rick, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear about your experience with PSA software. If you have other suggestions how we can improve the software for your needs, feel free to reach out anytime! Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PSA Review

Reviewed 2 months ago
Pros

The ease of use is probably what I like most about this software. We were transitioning from a few other softwares to PSA, and getting everyone onboard and educated on how to use it was fast and easy. It is very user-friendly.

Cons

I do wish it had a few more bells and whistles on the time keeping side. I used to be in charge of cleaning up timesheets for payroll so I know it can be challenging. A lot of that has more to do with the way we do business and less about the functionality of the software though.

Vendor response

Hi Jonathan, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear you like the ease of use of the software. If you'd like to provide any suggestions that will help improve your experience with the software, kindly reach out to sales@canamsys.com to discuss further. Thank you!

PSA FAQs and common questions

PSA has the following pricing plans:
Starting from: $325.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


PSA has the following typical customers:
Mid Size Business, Small Business


PSA supports the following languages:
English


PSA supports the following devices:
Android, iPad, iPhone


Yes, PSA has an API available for use.


PSA integrates with the following applications:
SearchExpress, Paychex Flex, Mailgun, Mailchimp, Microsoft Power BI, Google Maps


PSA offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

Common PSA comparisons

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