Overall this has been a good product for our district. It is easy for endusers to submit work orders. The customer service we receive is always very responsive and helpful.Read the full review
Pros: 1) Low 2) Ease of 3) Ease of 4) Customer service is number 1 priority of Q Ware Cons: None found in the 8 years of It does all the things that the high priced programs do with a lower price and unbelievable customer service. I have used it in Health Care ...Read the full review
Starting Price - $60 per module per month
The product is also available at $90 per month
Overall this has been a good product for our district. It is easy for endusers to submit work orders. The customer service we receive is always very responsive and helpful.
Pros: 1) Low Price 2) Ease of Use 3) Ease of customization 4) Customer service is number 1 priority of Q Ware CMMS Cons: None found in the 8 years of use It does all the things that the high priced programs do with a lower price and unbelievable customer service. I have used it in Health Care and Education and this product will streamline facilities work loads for any type of business.
Our Plant and Facilities group originally signed up for this product for tracking their work order. We made several modifications and also use Q Ware CMMS for technology based work orders as well as tracking of our inventory. It has greatly increased the efficiency and management of our technology department.
I am very satisfied with what Q Ware CMMS has to offer. It is very easy to work within the work order system to generate a work order, to change an existing work order and to close out a work order. I like how they have used more pop up screens to make it even easier to input information into the system. The event scheduler works well also. I like how they have added multiple locations and random dates and multiple dates as well. It is very helpful to have a list of all events for all our locations with just a few keystrokes. I like how I can generate different reports for the different locations. My custodians really like that I can custom design a report for their specific needs. I have had a few issues with the programs, but I like how you can chat with them on line to help with solving problems. They have always been very helpful and very prompt with solutions. They are always ready to listen to suggestions to help make the program better. I usually see changes made very quickly once they are suggested. Overall, I am very happy. The different reports are very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future. Coupled with the fact that we get any questions or problems addressed immediately, truly helps us be as efficient as possible.
Q Ware CMMS gives the ability to track work orders for multiple employees in one central location. Running reports, updating work orders, adding/changing information to existing work orders is simple. It's also a great way to track supplies, and the cost of supplies used per job. I find Q Ware extremely easy to use - I actually ENJOY using this system.
I have been using Q Ware CMMS for quite a few years. Each update makes it more efficient. They stand behind their product and are just a phone call away.
Difficult to figure out at first, but is running smoothly now. It really helps the Building and Grounds personnel to allocate time and resources.
I am very pleased with the product. Have been using it for approximately 4 years now. The event & work order module has been very well received by a variety of users. Thanks