QAD Redzone Reviews

Redzone is not a traditional MES software. I can be difficult to define exactly. Along with the visual workplace software Redzone will coach you in to how to use the system most effectively. It is part software, part standardized lean approach, and part custom lean consulting. It provides a visual workplace along with a program to manage a highly productive and collaborative work environment.

Some of the features can be cumbersome to manage through the iOS interface. Good customer service is provided to help make the management easier.

Very thoughtful review, Joe. Your description of "Software + Std lean + Custom lean" should be very interesting to buyers who "don't think they are read for lean", which we hear a lot.

Redzone has been instrumental in bringing our PKG Department into the digital age. Transitioning our operation to paperless has been spectacular and well-received by the operators. With all the data at our fingertips, we are analyzing and adapting/improving much more quickly than in the past. Our RZ Coaches [sensitive content hidden] were heavily involved with operator training on the PKG Floor. They were very knowledgeable about taking our idea/requirements and getting them into RZ in the easiest/cleanest possible way. Really can't say enough about how much they taught us so that we could ultimately become self-sufficient. About six months in, there's no turning back.

No real downsides to note. I would like for the glitch where newly entered comments in forums or elsewhere aren't seen until refreshed. Whereas the Chats and Forums tabs are self-explanatory as to what content drives the red numerical notifications, I cannot figure out the same for the Activities tab. Despite my best efforts, I always have unseen messages, if you will.

Redzone helps a lot in terms of decreasing time-consuming, previously the operators needed to write down everything in the paper which took so much time on that. It also helps to build great communication between all levels with all relevant departments, so it can help the action to be done faster. The barcode reading feature is a great one as well, it can help to confirm that each barcode can read correctly and complete. What I like the most would be that we can see the real-time data which is important in compliance.

Sometimes, the datasheet just popped up a little delay (I'm not sure it's the problem neither from Redzone nor internet connection). Moreover, it also cannot deselect some data items which are not mandatory as well, so we can only solve this problem by just only add on the N/A option.

All information is available on the ipads and TV displays on the shop floor, it gets updated instantly and everyone can control what they are doing. the app is very good at connecting between departments and from the ground and up. we can sent messages to anyone within the app and issues gets raised easily.

the sensors can be very frustrating, when it's showing the wrong information and there is nothing we can do from the production side, we just need to wait for engineer to come on site and in the meanwhile we are stuck with a great system that's no use for us. it's a very big tease.

The compliance module is a great tool to for paperless documentation of a broad variety of quality information including photos, videos, text, etc. The timing functions ensure on-time execution of quality checks and new checks are relatively easy to build. There is a great variety of structures/formats for the checks so really any task can be documented thoroughly and efficiently. The downtime communication and tracking, problem tracking, and communication tools (huddles, etc) are pretty effective.

Our environment is not a complex, highly automated, highly integrated system. It is fairly simple and therefore the OEE tracking was not very impactful and probably not worth the high cost.

we like the real time data so we can act quickly to resolve any issues. we also like the fact that it has Chinese language support as well as a dedicated Chinese speaking coach. He is very professional with great level of industry knowledge and highly supportive throughout the whole journey .

As of any new technology, it would take some time for our front line team to get used to and it take strong leadership from our team to enforce and make sure they are accountable for their data integrity. Once they got used to it and it works like clockwork.

the system allow me to use my phone to see how well we are doing, the data we see is live and we can reacts quickly when we see the line isn't performing as it should be. we can also escalate the issues into different department in our daily meetings using Redzone.

there are limited function on the mobile phone app. for example i can not start a huddle using the mobile app and some people take more time to learn the system than the others. (non english speakers and limited language available)

The system is very easy to use. once we learned how to log on and update my log in. using it every day it is very easy. All the information is available in a a screen. i can see where my top downtime, i can see how fast my line is running and what product i am producing and my progress. The apple TV gives a nice slide on how other areas are performing.

it's not avaliable on android devices and i would like to see how line is performing even when i'm not at work. It requires good wifi connection, sometime in my area there are wifi darkspots so i need to move it around to get connected.

We working in the despatch area where we are separated from the high risk area. having redzone helped us communicate much more effectively. we can immediately see when high risk have a downtime and the reasons and likewise if we have a stoppage, high risk area can also see. we no longer banging and shouting through the glass.

high care blaming all the downtime on despatch. However as the data suggest, this is not 100% of the time and it helps us to find the root cause of the problems and both side are working in the same direction.

Redzone gives me full view of how my section is doing. i dont need to run around all the lines everyday to speak to my line leaders and i can manage my lines with the help of redzone. we are also doing huddles, every huddle, we can make minor adjustments to our lines so we all can reach our goal.

it took some time to understand the huddle and start to see the benefits of huddles, At the start, people do not like doing huddles, they think it's extra work, as time goes on and their lines start to run better they understand why they need to huddle.

Our company had implemented Redzone about 5 years ago. Through a series of personnel changes, and company acquisitions, we used it, but not to the full potential. As we were acquired in 2020, our parent company was in the process of a Redzone roll-out to their facilities. We implemented a re-launch of the product starting in September 2020. We had a great coach [SENSITIVE CONTENT HIDDEN] who helped...

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Redzone is only available through iPads. There are times where it would be nice to have it more of a PC based software, but it isn’t the end of the world. We have our manager, supervisors, QA, and maintenance techs equipped with iPads so that they can always monitor. You can also get a license for Tableau in order to slice and dice the data into further detail. It is nice to setup reports and have dashboards. It does take some practice to learn the software, but the support group is very helpful.

Thank you for the thoughtful review. Glad to see that you are having more success since the relaunch of your continuous improvement journey!

What I like most is the ease of use. It's both intuitive and innovative. There is a shallow learning curve, and most users are up and running in no time at all.

Redzone provides plenty of support when generating reports using the Tableau software. However, I prefer self-reliance over a Redzone coach creating or altering our reports. I found a steep learning curve when learning on my own. There are classes available, but that is an additional cost.

We have implemented both an OEE and compliance module. This has allowed us to utilise the generated data to form improvement plans and improve productivity, reducing downtime and increasing efficiency. The compliance side has allowed us to create a paperless production record system and automation of check generation. Making the completion of quality/production checks easier. The ability to add verification,...

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Nothing specifically to dislike about the software system, it is a fantastic tool. Improvement suggestions are relayed and appreciated; however, it does rely on other sites identifying the same in some cases to be implemented. The workload of setting up the system is labourious (but very well supported) but worth it when you get to the end result.

Redzone Production Systems gives smaller companies the tools, data, and insights that larger companies can more easily afford and have the talent to manage. The approach is immediately understandable by all employees, even those who don't have English as their primary language. The ability to see how their teams are contributing to the efficient and effective operation of the facility is very engaging and enjoyable for the team. Having the data and insight at their fingertips allows them to interact with senior management and be able to demonstrate their prowess and understanding of how our plant works. In addition, the coaching staff gives you the knowledge and skill set that most small- to mid-size businesses often can't afford on a full-time basis.

The entire process, from first sales call to our most recent meeting has always been very valuable and collaborative.

Thank you Robert for this glowing review. We are thrilled to be considered such a good partner!

The software is easy to use. It also takes advantage of user trends. It is mobile and convenient. All of our users are familiar with and know how to operate a smart phone or a tablet already. This makes the software intuitive and easy to use and train. Additionally, it has improved communication in our plants dramatically. Chat functions, attachments, pictures, real-time data. We are always in synch in our plants, in a way in which we never could have imagined in the past.

It is really hard to find a con. We have used the platform for years and it keeps getting better and better. Redzone really takes user feedback into consideration in developing new versions of its software.

Wow! "The absolute best productivity software on the market!" May we quote you:-)?

Forums, chats and groups make it very easy to collaborate cross-functionally across all shifts. Very easy to use and understand Redzone with tons of features within the Productivity and Compliance Module. Real-time data helps front line leaders understand what support is needed so that actions can be created (within the app) to eliminate root cause. Data checks are beneficial for historical records and analytics.

The ability for Redzone to have more ways to visualize the data without having to rely on a third party integration (Tableau). Also the ability to add external attachments like Word or PowerPoint to data sheets.

Red Zone features are easy to use. The building process was very interesting journey and effects very rewarding.

Copy option wasn't available for all the features also poor visibility of what's been build so far (for triggers).

Redzone was able to pull off what no other software has been able to for us; it is flexible but very logical in its setup. The ability to pivot between products and lines on an iPad made it possible for us to go fully paperless in Quality. We were able to create smart checks that can't be pencil whipped and are easy to complete by any level operator. The biggest difference maker was our Coach. His understanding of the big picture as well as creative ways to solve for our unique needs is what made us so successful. The level of support provided by Redzone through implementation is well beyond what I've experienced with any other software implementation.

It's not necessarily bad, but it requires a full commitment to make it work. You can't dabble, you need to be all-in.

RedZone was super user friendly! Creates involvement from everyone within, and builds collaborations from supporting department that were lacking prior. Increases communication and allows associates to reach out for support whenever needed.

I don't see any Cons with the RedZone App. There's nothing I would change or adjust.

Thank you for the glowing review! We appreciate you as a community member and look forward to success along the journey!

before using redzone, we were doing everything manually, used up many hours of admin work and now redzone is able to provide production data instantly. We have better uses of our time. the system is very easy to use and coaching is great!

It takes some time to used to and learn about the admin app. the initial set up required precise data to be uploaded into the system, during the huddles, it can be pressuring when needed to type a lot of writting in short amount of time. during the huddles/meeting.

I like that the product is easy to use, and the psychology that is behind the implementation of certain metrics. For example, the maintenance portion of the software teaches all emoyees subconsciously to look out for issues before they occur by having employees use their senses to check machinery.

I would have liked the software to be just as easily used on Windows as it is on IOS.

Real time data, communication aspects, and compliance all provide timely information on how our locations are performing .

Cycle locations are not user friendly and have many inherent issues related to them. We had to use them in quite a few of our locations. It appears not many Redzone customers have to use cycle locations so there is very little cycle location development and improvements by the Redzone team. This has been frustrating.

Thanks for the review Christopher. Very sorry to hear about your cycle locations experience, but glad you are seeing benefits in communication, productivity, capacity and compliance.

The product user interface may look overwhelming at first, but it's actually very simple to use. The integration of production data with communications, RCPS, Kaizens, huddles, are the core strengths of this product.

user management could use a better process for batch edits. It could be done with the support team, but it'd be great if it can be done by the users. Also, the integration of data across multiple sites is something that could be improved on, for enterprises with a cross-regional scale with multiple sites, it can be challenging to manage, but overall this is a great product.

It's very comprehensive and offers a lot of options. I love how easy reports are to generate and how much data there is to pull from. I also love that we had a hands-on technician here to help us implement the software, that really was s big help and make things very easy to transition to the new software.

I don't really have anything to say here, some of the issues we had initially were fixed qucikly because Redzone is customizable to each type of business.

Thank you for the review and especially the recommendation. To "highly recommend" Redzone is high praise!

Redzone has helped us transform our GMP practice and digitalise the whole process. We love how we can use Redzone to track any actions we find during the audit process and assign them to the correct users. We can easily find and filter by dates, problems and solution within the app as well as Power BI

The compliance module takes some time to get used to, and setting up data sheets for the first time can be lengthy. Thanks to the Redzone coach, we can automate some of the processes.