Resource Central Pricing, Features, Reviews & Comparison of Alternatives

Resource Central

Meeting room & resource scheduling software for Outlook

4.7/5 (10 reviews)

Resource Central overview

What is Resource Central?

Resource Central is a user-friendly meeting room booking system for Microsoft Outlook®, Exchange, and Office 365. Users have the ability to instantly book appointments, meeting rooms, and resources within Outlook. The software also supports Skype for Business and offers built-in reporting, visitor management, and digital signage integration. Resource Central provides an at-a-glance overview of available meeting rooms by day, week, or month. Users can quickly identify the size and location of meeting rooms and view photos and floor plans. When planning meetings and booking meeting rooms, users can simultaneously invite attendees and book the services they need for the meeting, such as catering and AV equipment. Service providers automatically receive the order requests.

Resource Central is more than just a meeting room booking system. You can also use it to book desks, parking spaces, vehicles, or any resource that fits the needs of your organization. Users can seamlessly complete bookings in just a few clicks, which saves time and enhances productivity. With the Resource Central web app, users can book meetings anytime and anywhere, including from their mobile devices when they’re on the move. Through digital signage integration, you can set up meeting room signs that are synchronized with your meeting room booking system, allowing users to book meetings right on the meeting room signs. Scheduling meetings and resources is quick and simple with Resource Central, giving users more time to focus on other tasks.

Built-in activity reports provide valuable data about meeting room and resource usage. These advanced reporting tools help your organization track user behavior and detect common usage patterns, so you can gain insights and identify opportunities for space optimization. This helps to maximize efficiency and ensure that you’re using existing resources to their full potential. Resource Central’s visitor management system allows front desk staff to register visitors, print visitor badges, and send automated email notifications to hosts when visitors arrive.
www.add-on.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany, Mexico

Supported languages

English, Danish, German
Resource Central screenshot: Users can book additional resources like laptops, projectors, cars, bikes, and more, as well as roomsOutlook Integrated Meeting Room Booking SystemResource Central screenshot: Color-coding tools show users who will or won't attend a meeting at-a-glance, plus the reason whyResource Central screenshot: Resource Central allows users to order catering, AV-equipment and other services in their Outlook calendarResource Central screenshot: Users can register attendees, entering important information such as name, email and mobile numberResource Central screenshot: Users can manage extra services such as cost information, table arrangement and digital signageResource Central screenshot: Review all planned meetings and their corresponding dates and locations from a single, centralized location

Resource Central reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.5
  4.6
Anonymous

Great addition to our department!

Used daily for 6-12 months
Reviewed 2018-05-04
Review Source: Capterra

Pros
The ability to sync with Exchange, Outlook, and Office sold us! Our department uses various avenues to book rooms and Resource Central has allowed us to come together and see what's truly available in one place. There are tons of excellent features which are customizable but keeping us organized is my favorite!

Cons
I have not experienced any concerns or dislikes with Resource Central and have not heard of any complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevin Gilbert

Applications Systems Analyst

Used daily for 2+ years
Reviewed 2016-12-09
Review Source: Capterra

What first attracted us to Resource Central was that they leverage the native Exchange room booking functionality. We had used other products that tried to synchronize with Exchange, but reservations were actually made in SQL. We frequently had reservations "disappear". The Resource Central Architecture is robust because the reservation is actually held on the Exchange server, like any other Calendar Appointment/Meeting Invitation. This means it is very robust and scalable. It tracks "orders" attached to a reservation in SQL, but the most important thing, that so-and-so has this room at this time on this date is handled by Exchange and is therefore very stable. We've had little to no trouble with this product. Virtually every time reports a failure to me, I can trace it back to user error of some sort or another. You need some knowledge of exchange to create the underlying objects for the rooms, but their engineers are very helpful and patient. Customer support is triple A. Cannot praise them enough.

Pros
That it leverages native exchange to teack reservations

Cons
The Video conferencing solution is clunky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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James Blanks

Review2016

Reviewed 2016-12-09
Review Source: Capterra

It is a good solution for general use. We had too many exceptions and it didn't work for us. Too hard to upgrade.

Response from Add-On Products


Dear James,

Thank you for your review ¿ we appreciate it.

We can see that you are using an old version of Resource Central and you do not have a maintenance program with us. We listen to our customers and have an ongoing development of our products and much have happened since this version.

In January 2017 we will release Resource Central 4.0 with a new front- and backend user interface, which also addresses the issues you¿ve mentioned.

You can read more about our planned features for Resource Central below

https://www.add-on-support.com/index.php?/Knowledgebase/Article/View/118/2/product-roadmap-for-resource-central

or you are welcome to contact us for a demo of the new version.

If you have any other concerns or questions please contact us on info@add-on.com

Kind regards,

Add-On Products

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Wayne Simpson

Resource Central Review

Used daily for 2+ years
Reviewed 2017-01-09
Review Source: Capterra

We have worked with the folks at Add-on Products for several years and have found their sales and support staff very responsive. The product has a lot of great features and provides our end user customers with great value. Resource Central is tightly integrated with Exchange or Office 365 and MS Outlook. So when you are booking a room or any ancillary service like catering , room setup and etc., Resource Central leverages your organizations Microsoft Exchange infrastructure to book any room or service. In essence, Exchange does all of the heavy lifting when it comes to booking a room or service and you don't need to support and manage a secondary database when booking these resources. From an IT perspective, this makes supporting the software very easy and your end users love it because it is easy to use.

Pros
It is tightly integrated with Exchange or Office 365 and MS Outlook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Wayne Simpson

Resource Central from Add-on Products

Reviewed 2016-02-18
Review Source: Capterra

Resource Central is a great product which integrates extremely well with Exchange and Outlook and looks like it is naturally part of native Outlook. The Resource Central plug within Outlook provides users with additional functionality to allow them to book additional resources like conference rooms or hot desks or ancillary services like catering, selecting floor plans or AV equipment for a particular resource. The beauty behind the products design, is that this solution layers on top of and offers additional functionality to Exchange and Outlook, but utilizes all the exchanges built in features and can be easily configured to meet any organization business requirements.

Rating breakdown

Ease of use
Customer support

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Resource Central pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Add-On Products directly for pricing information.

Resource Central features

Compliance Management
Monitoring
Reporting & Statistics
Third Party Integration

API (663 other apps)
Activity Dashboard (565 other apps)
Activity Tracking (326 other apps)
Audit Trail (315 other apps)
Auditing (359 other apps)
Automatic Notifications (512 other apps)
Billing & Invoicing (298 other apps)
Customizable Reporting (410 other apps)
Data Import/Export (386 other apps)
Document Management (313 other apps)
Document Storage (308 other apps)
Inventory Management (421 other apps)
Inventory Tracking (331 other apps)
Real Time Data (339 other apps)
Real Time Reporting (295 other apps)
Workflow Management (423 other apps)

Videos and tutorials

Additional information for Resource Central

Key features of Resource Central

  • Room scheduling
  • Equipment management
  • Visitor management
  • Employee scheduling
  • Appointment scheduling
  • Associated services requests
  • Name badge generation
  • Digital signage integration
  • Service provider overview
  • Multiple time zone support
  • Shared calendar booking support
  • Hot desk booking system
  • Video conferencing & screen sharing with Skype for Business
  • Meeting requests
  • Changes & cancellations management
  • Appointment reminders
  • Communication management
  • GDPR compliant
  • Custom order forms
  • Email notifications
  • Meeting & conference planning
  • Microsoft Outlook & Exchange integration
  • Support for 14 languages
  • Real-time availability updates
  • Recurring meetings & appointments
  • Self-registration
  • Resource scheduling
  • Search functionality
  • Availability management
  • Order receipts
  • Appointment management
  • ERP integration
  • Meeting room booking
  • Categorization
  • Reservations management
  • Visitor check-in
  • Reporting
  • Meeting room usage monitoring
View All Features

Benefits

Schedule meetings, order services, book resources, and invite attendees directly from your Outlook calendar

Register visitors, print visitor badges, and automatically notify hosts of visitor arrival with Resource Central’s visitor management system

Book meetings anytime, anywhere, and from any device with the Resource Central web app

Request catering, audiovisual equipment, and other resources while scheduling meetings

Automatically send order requests to vendors, who have access to a vendor screen to manage orders efficiently

Access detailed reporting that sheds light on how your meeting rooms and resources are used to determine where you could make optimizations and cut costs

Take advantage of our GDPR compliance technology to delete user data after a predetermined number of days