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Salesforce B2B Commerce
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel order management platform for business buyers
Table of Contents
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Salesforce B2B Commerce - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Salesforce B2B Commerce overview
What is Salesforce B2B Commerce?
Salesforce B2B Commerce is a cloud-based platform, which helps retailers, wholesalers, and distributors manage purchase of goods or services through a self-service eCommerce storefront. Key features include real-time data, heatmaps, inventory tracking, renewal automation, and order management.
The application enables businesses to track customer activities on the website and enhance their buying experience through reordering, account hierarchies, contract pricing, and custom product catalogs. Owners can personalize the storefront with brand-specific themes, local languages, items, and pricing and offer coupons based on product specifications, cart or shipping total, and absolute discounts. It also lets marketers guide buyers during shopping and provide recommendations in real-time.
Salesforce B2B Commerce allows supervisors to organize products under various stock-keeping units (SKU), monitor inventory levels, and manage replenishment orders across different carts. Teams can view purchase history, shipment status, and the number of reorders across multiple customer accounts and analyze trends related to orders, buyers, or products via the dashboard.
Salesforce B2B Commerce’s user interface
Salesforce B2B Commerce reviews
Overall rating
4.8
/5
9
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Salesforce B2B Commerce's key features
Most critical features, based on insights from Salesforce B2B Commerce users:
All Salesforce B2B Commerce features
Features rating:
Salesforce B2B Commerce alternatives
Salesforce B2B Commerce
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Fishbowl
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NetSuite
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No pricing info
Salesforce Commerce Cloud
Starting from
No pricing info
Salesforce B2B Commerce pricing
Pricing plans
Pricing details:
B2B Commerce — Starter
No pricing info
Features included:
- 2 Storefronts
- Self-Serve Portal
- Unmanaged Orders 10 per license
B2B Commerce — Growth
No pricing info
Features included:
- 10 Storefronts
- Self-Service Portal
- Unmanaged Orders 40 per license
User opinions about Salesforce B2B Commerce price and value
Value for money rating:
Salesforce B2B Commerce integrations (6)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as Salesforce B2B Commerce integrations and how users feel about them.
Integration rating: 4.7 (3)
“For outreach to our prospects and applicants.”
Jeffrey C.
Enrollment Systems Administrator
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 4.0 (1)
“so that I can track customers who have a social media presence and reach out to them directly to create a partnership”
Cody A.
Business Owner
Salesforce B2B Commerce support options
Typical customers
Platforms supported
Support options
Training options