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Shop-Ware
5
132
4
27
3
3
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shop Management Solutions for Auto Repair - Individual & MSO
Table of Contents
Shop-Ware - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Shop-Ware overview
Based on 163 verified user reviews
What is Shop-Ware?
Shop-Ware is an auto repair tool with key features that include service history tracking, appointment scheduling, and more.
Who uses Shop-Ware?
By industry, Shop-Ware reviewers are most commonly professionals in automotive (95%). The most frequent use case for Shop-Ware cited by reviewers is auto repair (100% of reviewers).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Repair Orders
Integrations
Tablet Compatibility
Shop-Ware’s user interface
Shop-Ware pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Shop-Ware?
Shop-Ware is an auto repair tool with key features that include service history tracking, appointment scheduling, and more.
Select to learn more
Who uses Shop-Ware?
Based on 163 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Shop-Ware's key features
Most critical features, based on insights from Shop-Ware users:
All Shop-Ware features
Features rating:
Shop-Ware alternatives
Shop-Ware
Starting from
249
Per month
ARI
Starting from
39.99
Per month
AutoLeap
Starting from
199
Per month
AutoRepair Cloud
Starting from
59.99
Per month
Shop-Ware pricing
Pricing plans
Pricing details:
User opinions about Shop-Ware price and value
Value for money rating:
To see what individual users think of Shop-Ware's price and value, check out the review snippets below.
Christopher P.
Consultant
Christopher P.
Consultant
Shop-Ware integrations (14)
Integrations rated by users
We looked at 163 user reviews to identify which products are mentioned as Shop-Ware integrations and how users feel about them.
Integration rating: 5.0 (3)
“Great review getting is very easy”
“review requests automatically sent is very helpful for feedback for us ”
Rick I.
President
Integration rating: 4.5 (3)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”
Sarah D.
CEO
Integration rating: 5.0 (2)
“It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient”
Vanessa B.
Bookkeeper
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Other top integrations
Shop-Ware customer support
What do users say about Shop-Ware customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Shop-Ware customer support.
A significant portion of users praise Shop-Ware's customer support for being prompt, friendly, and highly responsive to issues.
Frequently reported by users, support staff are attentive, helpful, and consistently follow through until problems are resolved.
Support options
Training options
To see what individual users say about Shop-Ware's customer support, check out the review snippets below.
“I like the fact that there is a record that is recorded and the customer service is beyond helpful and to me besides the quality of a product it’s customer service with me is a high ranking.”
Jamal F.
Freelancer
“That makes sales happen without even having to talk to the customer.”
Nathan L.
Service Advisor
Shop-Ware FAQs
Q. What is Shop-Ware used for?
Shop-Ware is an all-in-one, cloud-based auto shop management platform designed to streamline workflows, increase profitability, and elevate customer satisfaction. Purpose-built for automotive repair professionals, it empowers shops to work smarter with features like online service scheduling, two-way customer communication, payment processing, and a mobile tech app. Improve operations by eliminating redundant tasks, enabling your team to focus on what matters most—fixing cars faster. With Shop-Ware, you can prepare and share accurate repair estimates in seconds, supported by real-time photos, videos, and chat for a customer experience that drives trust and loyalty. Shops utilizing Shop-Ware report an impressive 89% work approval rate and collectively generate $1.50B+ in annual repair order revenue. Try the SMS that equips you with everything you need to maximize efficiency, grow profits, and keep your customers coming back..
Q. What level of support does Shop-Ware offer?
Shop-Ware offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
