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Smart Service Alternatives

How do Smart Service alternatives compare?

GorillaDesk and ServiceMax stand out as its top competitors based on similarity, popularity and user reviews. When comparing Smart Service to its top 100 alternatives, Housecall Pro has the highest rating, with Jobber as the runner-up, and Smart Service ranking 16th place. Housecall Pro has the most reviews with a total of 2,541, while Smart Service has 260. Users say Housecall Pro tops the list for value for money followed by ServiceM8, while Smart Service comes in 19th. Users also say Housecall Pro and Jobber are the easiest to use, while Smart Service takes 16th place.

What are the top 5 alternatives to Smart Service?


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Features


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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Smart Service

GorillaDesk

4.8
(238)

Service management for pest control & other field services

Features

Total

31

45

69

features in common

31

features in common

GorillaDesk's unique features

  • Barcode / Ticket Scanning

  • Customizable Templates

  • Invoice Management

  • Geographic Maps

Smart Service's unique features

  • Lead Management

  • Customer Database

  • Recurring Appointments

  • Document Imaging

Starting from

$49/month

Value for money

4.8

0.6

4.2

What users say about GorillaDesk's value for money

I love how easy this product is to use and the amazing customer service that is given. Any question that I have is easily answered by their team.

LB

Launa B.

The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.

JP

James P.

ServiceMax

4.2
(39)

We Help You Keep the World Running

Features

Total

26

38

69

features in common

26

features in common

ServiceMax's unique features

  • Budgeting/Forecasting

  • Calendar Management

  • Contractor Management

  • Multi-Location

Smart Service's unique features

  • Salt System Management

  • Purchase Order Management

  • Document Management

  • Document Imaging

Value for money

3.7

0.5

4.2

What users say about ServiceMax's value for money

In addition, the onsite training was both In formable and enjoyable, as the team of trainers were very personable and fun to work with. I would highly recommend this product.

KH

Kathryn H.

I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with.

CP

Casey P.

Synchroteam

4.5
(53)

Field service management software. Live support. Free trial.

Features

Total

57

159

69

features in common

57

features in common

Synchroteam's unique features

  • Data Import/Export

  • Offline Access

  • Performance Metrics

  • Reporting & Statistics

Smart Service's unique features

  • Job Costing

  • For Lawn Care

  • Cost Tracking

  • QM/ABPro Interface

Starting from

$22/month

Value for money

4.3

0.1

4.2

What users say about Synchroteam's value for money

We save paper, it is easy to use, excellent work planning tools and good use to the calendar it. Can be related to other platforms to maximize labor efficiency.

Delgado N.

For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.

AR

Anonymous Reviewer

Jobber

4.6
(584)

Quoting, scheduling, & invoicing for home service businesses

Features

Total

63

180

69

features in common

63

features in common

Jobber's unique features

  • Alerts / Escalation

  • Calendar Management

  • Repair Estimates

  • Real Time Data

Smart Service's unique features

  • Feedback Management

  • Chemical Management

  • Equipment Management

  • QM/ABPro Interface

Starting from

$35/month

Value for money

4.5

0.3

4.2

What users say about Jobber's value for money

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

KD

Kirk D.

Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.

AR

Anonymous Reviewer

ServiceTitan

4.5
(176)

Management Software for Service Contractors.

Features

Total

55

122

69

features in common

55

features in common

ServiceTitan's unique features

  • Electronic Payments

  • Customizable Reports

  • Appointment Scheduling

  • Takeoff

Smart Service's unique features

  • Property Layouts

  • Mobile Signature Capture

  • Feedback Management

  • Customizable Branding

Value for money

3.9

0.3

4.2

What users say about ServiceTitan's value for money

I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.

MK

Maria K.

Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.

HD

Haley D.

PestPac

4.0
(221)

Field service software for pest control businesses

Features

Total

23

51

69

features in common

23

features in common

PestPac's unique features

  • Location Tracking

  • Customizable Templates

  • Barcode / Ticket Scanning

  • Invoice Management

Smart Service's unique features

  • Maintenance Scheduling

  • Purchase Order Management

  • Document Management

  • Estimating

Value for money

3.8

0.4

4.2

What users say about PestPac's value for money

I am so grateful to have found Pest Pac back when we started in 2002. It has made all the difference in our ability to provide the best customer service experience possible.

JA

Jennifer A.

I love the service set-up report. I love the collections module and the way it helps me track customers that are over 120 days past due and is integrated directly with ARM.

JS

Jennifer S.

Payaca

4.8
(11)

Payaca helps convert, automate and grow your trade business.

Features

Total

30

96

69

features in common

30

features in common

Payaca's unique features

  • Real Time Notifications

  • Digital Signature

  • Activity Dashboard

  • Purchasing & Receiving

Smart Service's unique features

  • Salt System Management

  • Fleet Management

  • Recurring Appointments

  • For Locksmiths

Features

Total

56

148

69

features in common

56

features in common

FieldPulse's unique features

  • Real Time Notifications

  • Reporting/Analytics

  • Real Time Monitoring

  • Data Import/Export

Smart Service's unique features

  • QM/ABPro Interface

  • Chemical Usage Tracking

  • Fleet Management

  • For Pest Control Companies

Starting from

$65/month

Value for money

4.7

0.5

4.2

What users say about FieldPulse's value for money

For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use.

BW

Brandon W.

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

MR

Matt R.

Kickserv

4.4
(307)

#1 Most User-Friendly Software to Run a Service Business

Features

Total

49

88

69

features in common

49

features in common

Kickserv's unique features

  • Intake Management

  • Third Party Integrations

  • Warranty Tracking

  • Activity Tracking

Smart Service's unique features

  • Fleet Management

  • For Locksmiths

  • Inventory Management

  • Inventory Control

Starting from

$31/month

Value for money

4.3

0.1

4.2

What users say about Kickserv's value for money

It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.

KP

Kari P.

I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.

JD

John D.

BigChange

4.6
(155)

BigChange is the complete Job Management Platform.

Features

Total

64

241

69

features in common

64

features in common

BigChange's unique features

  • Room Scheduling

  • Payroll Management

  • Real Time Notifications

  • For Restaurants

Smart Service's unique features

  • For Lawn Care

  • Feedback Management

  • Salt System Management

  • Chemical Management

Starting from

£14.95/month

Value for money

4.5

0.3

4.2

What users say about BigChange's value for money

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.

JL

John L.

Shame it doesn't pull all the information through shame there's not enough implementation time given. Shame about the lack of after care and support.

nf

nikki f.

Service Fusion

4.4
(143)

Easy. Powerful. Mobile. Field service management software.

Features

Total

51

112

69

features in common

51

features in common

Service Fusion's unique features

  • Cost Estimating

  • Assignment Management

  • Real Time Notifications

  • Interaction Tracking

Smart Service's unique features

  • Chemical Usage Tracking

  • For Pest Control Companies

  • Salt System Management

  • For HVAC Companies

Starting from

$149/month

Value for money

4.4

0.2

4.2

What users say about Service Fusion's value for money

The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.

JA

Jason A.

Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.

HJ

Heidi J.

Housecall Pro

4.7
(2.5K)

Field Service Management App

Features

Total

51

139

69

features in common

51

features in common

Housecall Pro's unique features

  • Third Party Integrations

  • Real Time Notifications

  • Customer Accounts

  • Invoice Creation

Smart Service's unique features

  • Cost Tracking

  • Pesticide Usage Tracking

  • Inventory Management

  • Inventory Control

Starting from

$49/month

Value for money

4.7

0.5

4.2

What users say about Housecall Pro's value for money

Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.

PO

Phillip O.

Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.

AR

Anonymous Reviewer

SOMIS

5.0
(2)

Tools tailored for contractors and service businesses

Features

Total

58

154

69

features in common

58

features in common

SOMIS's unique features

  • Group Scheduling

  • Third Party Integrations

  • Access Controls/Permissions

  • Reorder Management

Smart Service's unique features

  • Pest Activity Tracking

  • File Storage

  • QM/ABPro Interface

  • Document Imaging

MarketBox

5.0
(7)

Business automation software for mobile service businesses

Features

Total

25

106

69

features in common

25

features in common

MarketBox's unique features

  • User Management

  • Transaction History

  • Recurring/Subscription Billing

  • Access Controls/Permissions

Smart Service's unique features

  • Job Costing

  • Mobile Signature Capture

  • Work Order Creation

  • For HVAC Companies

simPRO

4.2
(84)

Streamline operations. Increase profits. Grow your business.

Features

Total

54

177

69

features in common

54

features in common

simPRO's unique features

  • Room Scheduling

  • Expense Tracking

  • Production Cost Tracking

  • Real Time Notifications

Smart Service's unique features

  • Mobile Payments

  • Fleet Management

  • Document Management

  • For Pest Control Companies

Value for money

4.1

0.1

4.2

What users say about simPRO's value for money

The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

RH

Rob H.

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.

JA

Jennifer A.

mHelpDesk

4.3
(798)

Win more jobs and grow your business with mHelpDesk!

Features

Total

49

154

69

features in common

49

features in common

mHelpDesk's unique features

  • Third Party Integrations

  • Access Controls/Permissions

  • Commercial Properties

  • Vendor Management

Smart Service's unique features

  • Lead Management

  • For Locksmiths

  • Mobile Payments

  • For HVAC Companies

Starting from

$169/month

Value for money

3.9

0.3

4.2

What users say about mHelpDesk's value for money

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.

PD

Peter D.

The free trial, the ease of setup and very reasonable price, along with supreme customer support; I could not have asked for a better company and product.

BC

Brian C.

RazorSync

4.3
(484)

Field Service Management Software & Mobile App

Features

Total

46

94

69

features in common

46

features in common

RazorSync's unique features

  • Customizable Templates

  • Multi-Location

  • Real Time Reporting

  • Inventory Tracking

Smart Service's unique features

  • QuickBooks Integration

  • Purchase Order Management

  • For Locksmiths

  • Recurring Tasks

Starting from

$40/month

Value for money

4.3

0.1

4.2

What users say about RazorSync's value for money

I liked the learning curve which was easy when I first started to use RazorSync. The software is always being improved and support is great from the whole team if I ever have a question.

MS

Mark S.

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.

JL

Josephine L.

ServiceM8

4.7
(288)

We're for small business

Features

Total

40

96

69

features in common

40

features in common

ServiceM8's unique features

  • Calendar Management

  • Electronic Payments

  • Historical Reporting

  • Credit Card Processing

Smart Service's unique features

  • Recurring Appointments

  • Equipment Tracking

  • Work Order Creation

  • Preventive Maintenance

Starting from

$9/month

Value for money

4.8

0.6

4.2

What users say about ServiceM8's value for money

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.

BP

Bruce P.

I've recommended to 2 other businesses just this week. My favourite aspects are that it's visually appealing, easy to use, reliable & customer support is extremely prompt.

SK

Sam K.

FieldEdge

4.3
(273)

The #1 Field Service Software for Home Service Contractors

Features

Total

40

68

69

features in common

40

features in common

FieldEdge's unique features

  • Reporting & Statistics

  • Automatic Backup

  • Historical Reporting

  • Client Portal

Smart Service's unique features

  • Purchase Order Management

  • For Lawn Care

  • Feedback Management

  • File Storage

Value for money

4.1

0.1

4.2

What users say about FieldEdge's value for money

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

LB

Leslie B.

From an owner and management side of things, I sincerely appreciate how this tool helps customer, dispatcher(s), field service technicians, and our management to all work together.

DO

Dan O.

ServiceWorks

3.9
(22)

All In One. Effortless. Accessible. Cloud Based Solution

Features

Total

58

158

69

features in common

58

features in common

ServiceWorks' unique features

  • Time & Expense Tracking

  • Recurring/Subscription Billing

  • Booking Management

  • Website Integration

Smart Service's unique features

  • Chemical Management

  • Cost Tracking

  • For Commercial and/or Industrial Electrical Contractors

  • For HVAC Companies

Starting from

$49/month

Value for money

4.1

0.1

4.2

What users say about ServiceWorks' value for money

I run a team of about 7 techs as of now and we have had used many of other softwares and this is by far the best. Customer service is friendly and helps you with every need.

DB

Dean B.

These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.

JZ

JOSH Z.

Verizon Connect

3.2
(715)

Fleet tracking intelligence

Features

Total

36

86

69

features in common

36

features in common

Verizon Connect's unique features

  • IFTA Reporting

  • Appointment Scheduling

  • Historical Reporting

  • VIN Lookup

Smart Service's unique features

  • Purchase Order Management

  • Accounting Integration

  • Feedback Management

  • Time Tracking

Starting from

$45/month

Value for money

2.8

1.4

4.2

What users say about Verizon Connect's value for money

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.

NB

Nicole B.

No equipment received, got a call from their schedulers saying it would be delayed. Then I began getting charged for it, without having it in my possession.

JS

Jonathan S.

Tradify

4.7
(129)

Powerful job management software for electricians & plumbers

Features

Total

45

128

69

features in common

45

features in common

Tradify's unique features

  • Workflow Management

  • Multiple Projects

  • Real Time Notifications

  • Team Management

Smart Service's unique features

  • Cost Tracking

  • Equipment Management

  • Pesticide Usage Tracking

  • Recurring Tasks

Starting from

$39/month

Value for money

4.7

0.5

4.2

What users say about Tradify's value for money

A price book has now been loaded to allow for ease of quotations and invoicing, great that it links into MYOB.

MB

Mark B.

From when we first started using the product, excellent training, great customer service throughout, does exactly what we need in this product.

DC

Debbie C.

ReachOut Suite

4.8
(19)

Cloud based field management software for SMBs

Features

Total

43

95

69

features in common

43

features in common

ReachOut Suite's unique features

  • Compliance Management

  • Issue Management

  • Email Marketing

  • Risk Management

Smart Service's unique features

  • Fleet Management

  • Salt System Management

  • For Locksmiths

  • Mobile Payments

Starting from

$12/month

Value for money

4.9

0.7

4.2

What users say about ReachOut Suite's value for money

Additionally, it constantly updates you on successful data input, and very quick to tell you if you made a mistake - nice one. Support is great, and the guys are very keen to help at all levels.

PD

Phil D.

It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always.

AR

Anonymous Reviewer

Workiz

4.6
(176)

The #1 scheduling and invoicing tool for field service pros

Features

Total

49

117

69

features in common

49

features in common

Workiz's unique features

  • Client Management

  • Data Import/Export

  • Surveys & Feedback

  • Online Booking

Smart Service's unique features

  • Recurring Appointments

  • For Pest Control Companies

  • Recurring Tasks

  • Document Imaging

Starting from

$109/month

Value for money

4.6

0.4

4.2

What users say about Workiz's value for money

A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my contract friends.

JJ

James J.

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

RT

Richard T.

ManageMart

4.3
(3)

Field service management for industries

Features

Total

44

102

69

features in common

44

features in common

ManageMart's unique features

  • Import Tasks

  • Invoice Management

  • Project Management

  • Access Controls/Permissions

Smart Service's unique features

  • Job Scheduling

  • Work Order Creation

  • Pesticide Usage Tracking

  • Employee Scheduling

Less Paper

4.9
(20)

Cloud-based customized field service management software.

Features

Total

43

82

69

features in common

43

features in common

Less Paper's unique features

  • Historical Reporting

  • Confirmation/Reminders

  • Commercial/Industrial

  • Activity Tracking

Smart Service's unique features

  • Fleet Management

  • Mobile Signature Capture

  • Pesticide Usage Tracking

  • Employee Scheduling

Starting from

$150/month

Value for money

4.9

0.7

4.2

What users say about Less Paper's value for money

Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).

HC

Hilario C.

Amazing experience from start to finish. Customer service has been fantastic, communication great.

Jackie A.

Fergus

4.6
(151)

Job management software for trades and service businesses

Features

Total

43

116

69

features in common

43

features in common

Fergus' unique features

  • Activity Tracking

  • Real Time Monitoring

  • Calendar Management

  • Customizable Reports

Smart Service's unique features

  • Chemical Usage Tracking

  • Equipment Management

  • Pesticide Usage Tracking

  • Self Service Portal

Starting from

$28.9/month

Value for money

4.5

0.3

4.2

What users say about Fergus' value for money

The support staff have been great, love the calendar that enables us to allocate work. What I would like to see improved.

BH

Brett H.

Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.

BH

Brett H.

WorkWave Service

3.3
(43)

Cloud-based Field Service Management Software

Features

Total

44

90

69

features in common

44

features in common

WorkWave Service's unique features

  • Work History

  • Activity Tracking

  • Confirmation/Reminders

  • Real Time Notifications

Smart Service's unique features

  • Purchase Order Management

  • Inventory Management

  • Document Imaging

  • QM/ABPro Interface

Starting from

$79/month

Value for money

2.9

1.3

4.2

What users say about WorkWave Service's value for money

They lied to me in the sales process about what customization options I had. Their "Engineering" department has literally not fixed one single problem.

DM

David M.

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

GB

Gregory B.

FieldAware

3.3
(62)

Made-for-mobile field service management

Features

Total

42

96

69

features in common

42

features in common

FieldAware's unique features

  • Compliance Management

  • Forms Management

  • Charting

  • Inventory Tracking

Smart Service's unique features

  • Cost Tracking

  • Lead Management

  • For Commercial and/or Industrial Electrical Contractors

  • Real-time Updates

Starting from

$70/month

Value for money

2.8

1.4

4.2

What users say about FieldAware's value for money

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

Lance E.

Make a mistake a "delete" a a job, it is forever lost in the clouds. Business Works compatible.

Lance E.

Vonigo

4.7
(73)

Cloud-based Field Service Software

Features

Total

53

132

69

features in common

53

features in common

Vonigo's unique features

  • Data Import/Export

  • Workflow Management

  • Availability Management

  • Reporting & Statistics

Smart Service's unique features

  • For Commercial and/or Industrial Electrical Contractors

  • Salt System Management

  • Recurring Tasks

  • Pesticide Usage Tracking

Value for money

4.7

0.5

4.2

What users say about Vonigo's value for money

Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in.

SW

Sawyer W.

I like the ease of use and the easy access to the calendars system as well as the ease of looking up customer with invoices, account etc. It is a great program I recommend it.

EP

Evan P.

The Service Program

4.5
(44)

QuickBooks add-on for handling service company management