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Zuper

Cloud-based field service software

Last updated: January 2025

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Table of Contents

Zuper - 2025 Pricing, Features, Reviews & Alternatives

What is Zuper?

Zuper is a cloud and mobile-based field service management platform for service businesses. It combines configurable workflows, provides third-party integrations, and more. Key features include scheduling and dispatching, estimate and proposal development, work order management, inventory and asset management, contract management, location intelligence, timesheet management, customized workflows and onsite checklists, reporting and analytics, and invoice management.

Zuper facilitates seamless communication and information sharing for field technicians, back-office teams, and customers. It offers a customer portal and a set of features that ensure teams can deliver exceptional service throughout the lifecycle of a job.

Starting from

No pricing info

view pricing plans

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Zuper's key features

Most critical features, based on insights from Zuper users:

Dispatch Management

4.3

(11)

Work Order Management

4.3

(8)

Scheduling

4.2

(9)

Mobile Access

3.3

(6)

Billing & Invoicing

3.7

(6)

Timesheet Management

4.5

(2)

All Zuper features

Features rating:

4.5

(18)

Employee Management

4.5

(4)

Employee Scheduling

5.0

(2)

Team Management

5.0

(1)

Multi-Location

5.0

(2)

Reporting/Analytics

(0)

Inspection Management

5.0

(1)

Customizable Forms

5.0

(1)

Asset Lifecycle Management

4.0

(1)

Customizable Reports

4.0

(1)

Mobile App

5.0

(1)

API

4.0

(3)

Real-Time Reporting

(0)

Contact Database

4.0

(1)

Data Import/Export

5.0

(2)

Automated Scheduling

4.0

(1)

Preventive Maintenance

4.5

(2)

Routing

4.3

(4)

Quotes/Estimates

4.0

(4)

Prioritization

(0)

Production Management

(0)

Productivity Analysis

(0)

Price and Cost Calculations

(0)

Project Management

(0)

QR Codes

(0)

QuickBooks Integration

(0)

Predictive Maintenance

(0)

Clock In/Out

(0)

Location Tracking

(0)

Maintenance Management

(0)

Maintenance Scheduling

2.5

(2)

Mobile Alerts

(0)

Mobile Signature Capture

(0)

Mobile Time Tracking

(0)

Monitoring

(0)

Offline Access

(0)

Online Payments

(0)

Online Time Clock

(0)

Order Management

(0)

Payment Collection in the Field

(0)

Payment Processing

(0)

Performance Management

(0)

Performance Metrics

(0)

Photo Capture

(0)

Photos/Images

(0)

Real-Time Data

3.5

(2)

Sick Leave Tracking

(0)

Skills Tracking

(0)

Status Tracking

(0)

Task Management

(0)

Task Scheduling

(0)

Technician Management

(0)

Template Management

(0)

Third-Party Integrations

(0)

Time Off Management

(0)

Time Off Requests

(0)

Time Tracking

(0)

Vacation/Leave Tracking

(0)

Warranty Tracking

(0)

Work History

(0)

Work Order Creation

(0)

Workflow Management

(0)

Real-Time Monitoring

(0)

Real-Time Notifications

(0)

Real-Time Updates

(0)

Recurring Appointments

(0)

Recurring Invoicing

(0)

Recurring Orders

(0)

Reminders

(0)

Repair Tracking

(0)

Reporting & Statistics

(0)

Role-Based Permissions

(0)

Route Optimization

(0)

Search/Filter

(0)

Self Service Portal

(0)

Service History

2.0

(1)

Service Management

(0)

Service Request Management

(0)

Collaboration Tools

(0)

Commenting/Notes

(0)

Commercial

(0)

Commercial/Industrial

(0)

Complaint Monitoring

(0)

Compliance Management

(0)

Confirmations/Reminders

(0)

Contract/License Management

(0)

Cost Tracking

(0)

Customer Database

(0)

Customer History

(0)

Customer Management

(0)

Customer Portal

(0)

Customizable Branding

4.0

(1)

Customizable Fields

(0)

For Arborists

(0)

Accounting Integration

5.0

(1)

Activity Dashboard

4.0

(1)

Activity Tracking

(0)

AI/Machine Learning

(0)

Alerts/Notifications

(0)

Asset Accounting

(0)

Asset Assignment

(0)

Asset Tracking

(0)

Audit Trail

(0)

Barcode/Ticket Scanning

(0)

Barcoding/RFID

(0)

Bills of Material

(0)

Booking Management

(0)

Calendar Management

(0)

Check-in/Check-out

(0)

Checklists

(0)

Client Portal

(0)

For Field Service

(0)

Geofencing

(0)

Geographic Maps

(0)

Geolocation

(0)

GIS Integration

(0)

GPS

5.0

(1)

Image Capture

(0)

Inspection Checklists

(0)

Inventory Management

(0)

Inventory Tracking

(0)

Invoice Management

2.0

(1)

IT Asset Tracking

(0)

Job Management

(0)

Job Scheduling

(0)

Job Tracking

(0)

Knowledge Management

(0)

Customizable Templates

(0)

Data Capture and Transfer

(0)

Data Synchronization

(0)

Depreciation Management

(0)

Digital Signature

(0)

Disposal Management

(0)

Drag & Drop

(0)

Driver ETA

(0)

Driver Management

(0)

Electronic Payments

(0)

Electronic Signature

(0)

Equipment Maintenance

(0)

Equipment Management

(0)

Equipment Tracking

(0)

Estimating

(0)

Facility Management

(0)

Fixed Asset Management

(0)

Zuper alternatives

Zuper

4.5

(18)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.3

Customer Support

4.3

Service Fusion

4.3

(248)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.0

Value for Money

4.2

Customer Support

4.3

TrueContext

4.6

(297)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.4

Customer Support

4.5

Less Paper

4.9

(28)

visit website

Starting from

120

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

5.0

Customer Support

5.0

Zuper integrations (27)

Integrations rated by users

We looked through 18 user reviews, to identify which products are mentioned as Zuper integrations, and what is the users perception.

Zoho CRM

Integration rating: 5.0 (2)

Zoho Desk

Integration rating: 5.0 (1)

HubSpot Marketing Hub

Integration rating: 5.0 (1)

Zendesk Suite

Integration rating: 5.0 (1)

HubSpot CRM

Integration rating: 1.0 (1)

Slack

Integration rating: 5.0 (1)

Zuper support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Knowledge Base

Phone Support

FAQs/Forum

Chat

Training options

In Person

Videos

Live Online

Webinars

Documentation

Zuper reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.12/10

Rating distribution

Pros

“The ability to customize the platform to best suit the softwares that we use, as well as to mesh well with our workflows is really wonderful.”

Bianca D.

Marketing & Communications Director

“We had some push back from our subcontractors in the beginning; however, they now all love it. It has been a HUGE asset to our company and I what I am most proud in accomplishing.”

Melanie D.

Install Coordinator

“The ease of use and ability to customize to fix our unique business set up. Friendly customer support who responds as soon as possible to help you.”

Melanie D.

Install Coordinator

Cons

“This has been a journey full of late nights and very meticulous alterations to templates and workflows, and everyone has stuck with us through it all.”

Cooper K.

Bookkeeper, IT Administrator

“The app interface confused my field staff somewhat.”

George M.

Owner

“The team at ccc says the photo upload software can be clunky and may crazy app.”

Caleb V.

Ceo

Read all reviews

Zuper FAQs

Q. Who are the typical users of Zuper?

Zuper has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Zuper support?

Zuper supports the following languages:
English, French, Portuguese, Spanish, German, Dutch, Russian

Q. Does Zuper support mobile devices?

Zuper supports the following devices:
Android, iPad, iPhone

Q. Does Zuper offer an API?

Yes, Zuper has an API available for use.

Q. What other apps does Zuper integrate with?

Zuper integrates with the following applications:
Clyr, Zoho CRM, Sage Intacct, Salesforce.org Nonprofit Cloud, Avalara, Zoho Books, NetSuite, Microsoft Teams, Freshdesk, Stripe, Jotform, Slack, Field Nation, RingCentral Engage Voice, SAP Concur, QuickBooks Online, SurveyMonkey, Twilio, Salesforce Platform, Xero, HubSpot CRM, HubSpot Service Hub, Zendesk Suite

Q. What level of support does Zuper offer?

Zuper offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, Chat