Trackplan Reviews - Pros & Cons, Ratings & more

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Trackplan is a cloud-based facilities, asset and maintenance management software.  Includes job scheduling, electronic forms, Apps for Android and iPhone for use by engineers and managers

Apps built using Modern PWA (browser based).  So download from browser - no playstore or Apple store needed

Trackplan

Android

Web-based

iPad

iPhone

Operations Manager

Trackplan is a fantastic work order management system with great features that our business make great use of. We operate anything from reactive maintenance, compliance and also the likes of assets.

Project Manager

Customer support is superb and the developers keep improving and incorporating our input. Couldn't be more pleased.

Maintenance manager 

This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time.

Director

Very pleased, the team are always there to help and assist and will work on any developments that highlighted.

Software Engineer

I would definitely recommend this system for all those who would like to operate a number of sites in a very efficient manner. It is easily customizable and user friendly.

A great product, helps us to manage the day to day reactive jobs for our building, great customer service.

Everyone can easily use this app with a little knowledge as it is user friendly and efficient. I even use this app for allocating the cost of each asset which helps me to manage a budget.

CAFM System Supervisor

The practice of sharing additional modules developed by the Trackplan development team with all system subscribers is a great advantage.

Facilities Services Manager

The ability to adapt the system in this way has proved invaluable and I love being able to work on development ideas to really tailor to our particular requirements.

Operations Director

I like the ease of scheduling work orders and notifying my technicians.

Facility Coördinator

Interesting handling of documents relating to buildings and assets (eg. expiry dates). Support is fast and to the point.

Head of Facilities

It was missing some features i wanted to solve certain problems which the Trackplan Team took on board to find solutions.

We didn't miss this, but if you're new into computer managed facility management, you may have difficulty understanding the general concept of FMIS or CMMS.

About a year ago, trying to get away from Planon, we got stuck in an evaluation process of new FMIS suppliers.

Director Estates

Trackplan has transformed the way we operate our complex estate, it has allowed us to centralise all elements of estate and facilities management, asset management and costings.

Associate Director - Evolve

We have been part of the journey with TP and see how hard [sensitive content hidden] and the team put into maintaining the software and all customisations are available to all.

NetSuite

I have been able to track all my company’s asset and secure them, we have lost machines in the past due, to lack of organised recording, scheduling for maintenance now made easy, all documentations about our facility are all in one application, making me a more organised maintenance manager.


FACILITY, ASSEST  AND MAINTENANCE MANAGER

For some time now, we have been using our own in-house (Excel based) system for managing compliance and maintenance. We have been looking for a web based replacement for nearly two years.  Trackplan ticked all the boxes and stood out on ease of use and pricing.
Migration from our existing system is a breeze. Over 1200 room locations, 230 schedules, 4,700 assets to date, all migrated using Trackplan templates.
Trackplan replaces our outgoing system but we have plans to use it's extra features and have it to do so much more for us.
Customer support has been excellent and the Dev team are open to making changes to accommodate the way we work.


Trackplan for College Buildings

Thanks very much Alan for the review.  We are delighted that you are getting on so well with our software and that our support and services teams are helping you along the way.  Mark, CEO

Seamless experience from onboarding and training with [sensitive content hidden], through to mobilising and end use by engineers and external contractors.

Fantastic product which has transformed our FM environment

Thanks very much Dean for taking time to do the review.  Really pleased with the positive feedback. Its a boost for myself and the hard working Trackplan team.   I particularly liked "The extensive functionality of the product, endless features and usability".  Lots more goodies to come.... Thank again, Mark - Founder and CEO.

Trackplan Review

Hi Sean, thanks for your feedback :) 

Charlie
Trackplan

Trackplan review from a frequent user

Hi Mahmoud, thank you very much for the review. Glad to see you are are enjoying the QR codes to raise requests! We will talk to you about your feedback around improving job duration and related remarks

We have been part of the journey with TP and see how hard [sensitive content hidden] and the team put into maintaining the software and all customisations are available to all. We scanned for the idle software where customisations could be included and TP does this for us.

Elevate Everywhere

Hi Vinny, thanks for your feedback and taking the time to write us a review. The development of the product is driven by our customers, so it's great to hear you like the customisability of the platform. I will feedback to the team regarding the master search bar. 

Charlie
Trackplan

 

An incredibly versatile software

Overall has been very good. The team like the ease of use.

Trackplan is great

Hi Graeme, 

Thanks for the feedback. Glad to hear the team like it!

I have referred your note regarding trades and areas to the team.

Thanks again! 

Charlie
Trackplan

At King & Moffatt, we’ve been using Trackplan to manage our Planned Preventative Maintenance (PPM) scheduling and Reactive Works, and it has significantly streamlined our operations. The software’s ability to efficiently schedule planned services and manage reactive tasks ensures that our maintenance processes run smoothly.

One of the standout features is the ability to create custom forms that our resources can complete in real time, which enhances our team's productivity and data accuracy. Although we’ve encountered some limitations, the support from [sensitive content hidden] has been invaluable in resolving any issues.

Overall, our experience with Trackplan has been positive, and it continues to be a crucial tool in our maintenance management strategy.

Streamlined PPM Management with Trackplan: Efficient Scheduling and Real-Time Forms

Thanks Atlanta for the nice review.  We are glad  Trackplan is working for you.  Let us know where we can improve the functionality and we can review it and it to the roadmap!

Thanks for the nice review Glyn.  Appreciate it.  Mark, CEO

I've had a very good experience with Trackplan  

Thanks very much for the review Alison.  Mark (CEO)

Superb, I had searched the market for 12-18 months and couldn’t find a product that worked "outside the box", this system is highly customisable and strongly recommend it 

Clear and simple CMMS 

Wow, what review! Thank you very much Richard!

overall we have been happy with the product over the years we've used it.  

Love the Product it's made my job easier over the years! 

Thanks Sherry for the nice review.   Mark

Really pleased we found Trackplan after a very long CAFM sourcing process. It's really good value for such a feature heavy system and it's getting better all the time.

User friendly and feature heavy system

Hi Tamsin, thanks for your kind words :) 

Every business is different and has different workflows/ needs. We pride ourselves on being a configurable platform and working closely with our customers to get the most out of it. 

Thanks for the continual support and for your review. 

Charlie
Trackplan

TrackPlan - Simply

Hi Mark, 

Thanks for the review. Great to hear you are getting the use out of the platform. 

We have some very exciting features coming soon! :) 

Really appreciate you taking the time to leave us some feedback. 

Charlie
Trackplan

Fantastic experience, we spent nearly 2 years souring a suitable replacement for our existing CMMS system, having looked at more than 20 similar systems Trackplan stood out for its potential transition from our existing to the new, its many features and good value
Trackplan has become much more than just a replacement CMMS system but a very useful reference tool and while its still early days in the setup for us we are very excited about the cost and time savings this system has to offer

Trackplan 

Thanks very much Peter for the kind words.  I am sitting opposite Darren whom you work closely with.  Its great for us to have a client who challenges us and pushes the product forward.  Thanks again, Mark, CEO at Trackplan

Track Plan had provided increased visibility of our maintenance 

Hi Mark, thanks for your feedback :)
We are now able to integrate with sage with our API and we have a fantastic new feature I think you will like around contractor updates. I will feed this back to the team and somebody will be in touch :) 


Overall experience is very good no issues 

i can do the basic's no problem easy to use 

track plan survey

Hi Wesley, good to hear you like the product so far and can see the capabilities! 

Please can you give send me an email and I will have one of the team get in touch to see how we can support.

charlie@trackplanfm.com

Our work has never been organized before using Trackplan.  We are very happy with Trackplan.

Reliable product with lots of features

Hi Jamal, 

Thanks for your review. Glad to hear you like the product. 

We are always improving the products which includes building new reports. 

We can also build bespoke reports for you as well if needed. Please don't hesitate to get in touch with a member of the team if you wish to discuss further. 

Charlie
Trackplan

Hi John,  thanks for taking time to review Trackplan.  Glad its going well.  
Regards the PPM side, I have ideas how we can improve a few areas to make it easier.  For example on the schedule details page, include the list of sites on there which can be attached to the schedule and the next due date and resource allocated.  Currently you have to expand the schedule on the PPM list, which does confuse people

Overall, really good. Simple to use and the support team are amazing.

Great Tool!

Thanks Ross for taking time to write a review, and I am glad your experiences of Trackplan have been good.  Mark 

About a year ago, trying to get away from Planon, we got stuck in an evaluation process of new FMIS suppliers. After six months we had another look at the market, and found a new player, Trackplan, with a set of new ideas, views, features.
After a short evaluation with a free trial, we went for a monthly subscription which resulted in a shortlist of 3 features or suggestions which we found were still missing for our situation. Trackplan implemented these in less than a month for a very moderate extra fee. We have now committed to a yearly subscription and are uploading our data to Trackplan, and training our team internally. In less than three months we will be fully rolling over from Planon to Trackplan.

High potential startup - good listeners

Thanks Lieven for the in depth and thoughtful review.  Very grateful.  Regards your comments about training we are always available for Zoom or Teams calls for 1-2 hour training sessions.  So we do offer training and support that way!  On-site training would be more difficult especially right now.

From memory we never actually spoke which is incredible - normally there is at least 1 or 2 Zoom training / getting started calls. I think you have taken to the product so well that you did not need one.

Thanks again

Mark

We are managing maintenance budgets better since the software was implemented over 3 years ago.  The system also assists with regulatory reporting to governing bodies and identifying big spend areas and troublesome locations. Help is always at hand if issues are experienced and the Trackplan team provide an excellent customer relations service.

KARE Facilities Department Trackplan Overview

Thanks Alan.  I hope the meeting with Darren went well last week.  Mark

As a maintenance manager I have to juggle the paperwork alongside doing the "proper" work of repairing everything everyone else brakes. Track plan consolidates the paperwork side of things for me. Everything under one roof means I don't loose time trying to find elusive bits of paper with a phone number scribbled in the margin, or continually refer between different programs and applications. All the information I need to run a job is in one place. Track plan is as useful as you want to make it.  If you put the time into the initial data entry of your assets, resources and planned jobs you can quickly establish a comprehensive overview of the yearly work schedule. If like me your a bit of a digital dinosaur then things have to be easy to use and visually easy to read, this is where job diary aspect of this app comes into its own as it easily lets me record work quickly, either planned, or for the majority of the time as it happens. The flexibility of being out on a job and being able to do the paper work as it happens saves me from a pileup at the end of the day. You can also assign costs and use it to manage your budget, again the more you add in the more you can use it to better forecast (as much as you ever can in maintenance) the budget. 
 This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time. Job done!

Trackplan Reviews (2025)

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