TrackTik Comparison

Overview

TrackTik’s integrated security workforce management software offers security service companies complete control of every...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$299.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(74)

5

4

3

2

1

34

26

10

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

User friendly, the patrol features works wonderfully, incident reporting feature is good but would be better if it can be made simpler when creating report templates.
Good analytics function available to find out the strength and weakness from the report. Users can use this software to find out client’s behaviors to best satisfy their needs.
TrackTik provides a lot of functionality, and has a great support team that is very helpful.

Cons

However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this.
Trying to get anything done is really frustrating. Expect to wait days or weeks for "support" to get back to you, and 9/10 times the response is that the problem can't be duplicated.
The only problem that I have run into a few times is that it can be a little hard to navigate sometimes, to find the function I'm looking for.
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features26
  • Activity Dashboard
  • Attendance Tracking
  • Auditing
  • Automatic Notifications
  • Billing & Invoicing
  • Business Intelligence
  • Charting
  • Client Portal
  • Compliance Management
  • Contract Management
  • Customizable Reporting
  • Exceptions Management
  • GPS
  • Location Tracking
  • Payroll Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Remote Access
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Self Service Portal
  • Status Tracking
  • Trend Analysis

Integrations

  • Total integrations3
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks
  • QuickBooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation