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TrackTik
Security Workforce Management Software
(3)
Q. Who are the typical users of TrackTik?
Q. What languages does TrackTik support?
Q. Does TrackTik support mobile devices?
Q. What other apps does TrackTik integrate with?
TrackTik is a cloud-based security workforce management software which combines tools for managing security operations and back office tasks.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
0
Flat Rate
Value for money
3.8
/5
79
Starting from
No pricing info
Value for money contenders
Functionality
4.0
/5
79
Total features
90
15 categories
Functionality contenders
Overall Rating
4.1
/5
79
Positive reviews
36
27
10
3
3
Overall rating contenders
Amanda T.
Security and Investigations, 51-200 employees
Used daily for 2+ years
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Overall, Tracktik provides a great product and continues to improve it with great outcomes for the user and customer's customer.
This system allows for the efficient alignment of multiple processes that take place on a daily basis in a user friendly way.
With any developing system, there are opportunities to improve. The support team does an excellent job of receiving feedback and helping turn that into results for the end user.
Amanda, Thank you for your review, we're happy to hear that TrackTik helps you manage multiple daily processes with ease-of-use. We appreciate you taking the time to leave a review. Warmest Regards, -TrackTik Support Team.
Aman R.
Security and Investigations, 11-50 employees
Used daily for 1-2 years
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The benefit of peace and mind.
The thing I like the most is the transparency and accountability the software provides you. I can see where my employees are at any time and the client has proof that we fulfilled our obligations.
The thing I like the least would probably be the fact there is so much potential that hasn't been tapped into yet which isn't a bad thing. From operations, HR, Payroll, Billing to vehicles records you can customize TrackTik to run your entire business.
Hi Aman, thank you for this nice review. We have payroll data, billing, vehicle management and HR profiles for each employee. Feel free to contact us at +1-888-670-9782 or support@tracktik.com, we'd be more than happy to review those with you!
Jamie B.
Used daily for 2+ years
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TrackTik has a ton of cool features, such as GPS tracking, data tracking, and mass scheduling. The GPS feature is probably the best aspect of the software
Let me count the ways - there is STILL no managers app for a phone, and it hardly works on a tablet, which means our field managers have to carry a laptop. This feature was promised two years ago. Scheduling and billing features are sloooooow. I can feel myself aging waiting for changes to process. Each click takes at least 20 seconds, and many times 30-45, and some days over a minute. If it actually worked at speed, I could schedule and bill in about the half the time it currently takes me. Trying to get anything done is really frustrating. Expect to wait days or weeks for "support" to get back to you, and 9/10 times the response is that the problem can't be duplicated. The software has great potential, but it is definitely not realized
Hi Jamie, thank you for your feedback. We are constantly looking to improve our product with features that enhance our users' experience and we will incorporate your input to do so.
Juan M.
Security and Investigations, 51-200 employees
Used daily for 2+ years
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The best thing about this software is that it is mostly set it and forget it. Fill out client information, along with emails and time to send reports and all property reports get sent out reliably.
I don't think there is much that I didn't like, the system works reliably every time.
"Good Day Juan, we are very pleased that you enjoyed the app and its features. If there is anything we can do for you, just let us know at support@tracktik.com or call us at 1-888-670-9782! Have a wonderful day!"
Melissa H.
Used daily for 2+ years
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I like the ease of use and the detailed analytics that are provided for me that I can supply to my clients to show the accountability of our officers.
The price I truly do not have any other complaints other than the price of the software. I find TrackTik easy to use.
Hi Melissa, thank you very much for the review. TrackTik is growing every day with open minded employees ready to improve with all your great feedback. Thanks!