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TrackTik

Security Workforce Management & Operations Platform

Table of Contents

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TrackTik - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: October 2026

TrackTik overview

What is TrackTik?

TrackTik by Trackforce is a cloud-based security workforce management platform that connects field operations to back office administration in one system of record. It serves security guarding companies and in-house enterprise security teams, from single-site contracts to multi-country operations across 50+ countries.

PROTECT: FIELD OPERATIONS

Live dashboard and Command Center: a real-time activity feed of clock-ins/outs, checkpoint scans, videos, reports, and inactive mobile users, plus GPS tracking, daily tasks, and live metrics for exceptions and late shifts. Out-of-zone notifications are delivered in real time by SMS and email.

Guard tour system: barcode, QR code, NFC, and GPS checkpoints, with real-time GPS tracking throughout shifts. Automated tour summaries flag late, complete, and incomplete tours and include GPS tracks.

Incident reporting: a report builder for custom templates with mandatory fields, drop-down menus, signature fields, and category and incident-level reporting. ReportPro AI turns rough field notes into professional, audit-ready reports.

Mobile app: an Android and iOS app for officers, covering mobile patrol, dispatch, lone worker check-ins and panic alerts, visitor management, and equipment tracking.

Client portal: clients get secure, real-time access to patrols, incidents, and SLAs, with event notifications by email, SMS, and browser.

RUN THE BUSINESS: BACK OFFICE

Scheduling and attendance with rules-based schedules, auto-fill coverage, and overtime alerts. Leave and break management with labor-law rules and audit trails. Contracts and billing with automated invoicing and ERP sync. Payroll preparation with complex pay rates and union rules.

DATA AND INTEGRATIONS

Business Intelligence and Data Lab provide dashboards for cost, coverage, contract profitability, and incident trends. An open REST API and two-way sync connect to ADP, Paycor, QuickBooks, and Xero, plus HR, access control, video monitoring, and BI systems. Partner integrations include Immix for remote guarding and Scylla AI for threat detection.

SECURITY AND COMPLIANCE

Hosted on AWS with multi-region disaster recovery and a 99.99% uptime SLA. SOC 2 Type II (audited by PwC), ISO 27001 and 27017, NIST 800-171, and GDPR. Encryption, multi-factor authentication, and role-based access controls. Data residency in the US, Canada, and EU. AI features follow EU AI Act-aligned governance, and client data is not used to train models. Clients own their data.

Starting price

Alternatives

with better value for money

Pros & Cons

Security Operations

Setup

Pricing

Bugs and Issues

Customer Support

Do you work for TrackTik? Manage this product listing

TrackTik’s user interface

Ease of use rating:

4.0

(83)

TrackTik review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(9)

3-4(38)

5(36)

What do users say about TrackTik?

Reviewers indicate TrackTik offers strong reporting capabilities, with many appreciating customizable reports, easy access to logs, and efficient activity tracking. They say the platform’s scheduling and payroll integration is useful, but some find the scheduling module slow, cumbersome, and difficult to use on mobile devices. They value the range of features and customization options, though some feel not all features work as intended and setup can be complex.

Users report frequent bugs, glitches, and occasional connectivity issues, which can disrupt workflows. They mention customer support experiences vary; some find the team responsive and helpful, while others encounter slow or unhelpful responses.

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Who uses TrackTik?

Based on 83 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Security and Investigations

Telecommunications

Consumer Goods

Use cases

Physical Security

Scheduling

Productivity

Service Dispatch

Employee Scheduling

TrackTik's key features

Most critical features, based on insights from TrackTik users:

Payroll management

2.3

(3)

Self service portal

2.0

(2)

Automated scheduling

3.0

(1)

Reporting/Analytics

3.0

(2)

Time off management

1.0

(1)

Employee management

(0)

Timesheet management

5.0

(1)

All TrackTik features

Features rating:

3.9

(83)

Accounting

(0)

Accounting integration

(0)

Activity dashboard

1.0

(1)

Alarm management

(0)

Alerts/Notifications

(0)

API

(0)

Attendance tracking

(0)

Audit management

5.0

(1)

Automated scheduling

3.0

(1)

Badge management

(0)

Benefits management

(0)

Billing & invoicing

(0)

Billing portal

1.0

(1)

Budgeting/Forecasting

(0)

Client portal

(0)

Commercial properties

(0)

Compliance management

(0)

Contact database

(0)

Contingency billing

(0)

Contract/License management

(0)

Customer database

(0)

Customizable forms

(0)

Customizable invoices

(0)

Customizable reports

(0)

Direct deposit

(0)

Dispatch management

5.0

(1)

Electronic signature

(0)

Employee database

3.0

(2)

Employee management

(0)

Employee scheduling

5.0

(1)

Event management

(0)

Facility scheduling

(0)

File storage

(0)

Financial management

(0)

For schools

(0)

GPS

(0)

Group scheduling

(0)

Hourly billing

(0)

ID scanning

(0)

Incident management

(0)

Inspection management

(0)

Investigation management

(0)

Invoice creation

(0)

Invoice history

(0)

Job management

5.0

(1)

Labor forecasting

5.0

(1)

Location tracking

(0)

Maintenance management

(0)

Messaging

(0)

Mobile access

4.0

(3)

Monitoring

(0)

Multi-Country

(0)

Multi-Currency

(0)

Multi-Location

(0)

Multi-State

(0)

Office suite

(0)

Online invoicing

(0)

Online time clock

5.0

(1)

Payroll management

2.3

(3)

Payroll reporting

5.0

(1)

Performance metrics

(0)

Pre-Registration

(0)

Project billing

(0)

Real-Time data

(0)

Real-Time monitoring

5.0

(1)

Real-Time notifications

3.0

(1)

Real-time scheduling

2.0

(2)

Real-Time updates

(0)

Recurring/Subscription billing

(0)

Registration management

(0)

Reporting/Analytics

3.0

(2)

Reporting & statistics

(0)

Residential properties

(0)

Routing

(0)

Safety incident management

5.0

(1)

Schedule distribution

(0)

Scheduling

5.0

(1)

Security management

2.0

(1)

Self service portal

2.0

(2)

Service history

(0)

Shift swapping

2.0

(1)

Skills tracking

(0)

Status tracking

(0)

Talent management

(0)

Tax calculation

(0)

Tax compliance

(0)

Time & attendance

3.5

(2)

Time off management

1.0

(1)

Timesheet management

5.0

(1)

Time tracking

5.0

(2)

Training management

1.0

(1)

Vacation/Leave tracking

5.0

(1)

Variable workforce

(0)

Vendor management

(0)

Visitor management

(0)

Visitor tracking

5.0

(1)

Watch list

(0)

Workforce management

(0)

Work order management

5.0

(1)

TrackTik alternatives

TrackTik

4.0

(83)

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

3.9

Value for Money

3.7

Customer Support

4.0

Housecall Pro

4.7

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.7

Connecteam

4.6

(5.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

FieldPulse

4.6

(506)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.7

TrackTik pricing

Value for money rating:

3.7

(83)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about TrackTik price and value

Value for money rating:

3.7

(83)

To see what individual users think of TrackTik's price and value, check out the review snippets below.

“I have used this product for years , due to a very slight oversight on our part,the contract renewal date passed whilst waiting for TrakTik to get back to us.”

John M.

“Features such as site login, reports, panic mode and live monitoring are really helpful in operations”